Shopogolic Reviews 

3 weeks ago I wanted to transfer a parcel from Poland to Greece. I chose shopogolic which I found from internet. At first they sent me a tracking number which was untraceable. They told me it needs 3 days to appear. Then they told me that there's a mistake and they will resend the parcel. At this point I made them a negative review in this site. Then they sent me a mail asking to make them a review at any site, which was funny. They sent a new tracking number, which was at once traceable. One week after I received my parcel . Everything is PERFECT. Now I delete the negative review and make this one with five stars, ALTHOUGH, I would appreciate a less expensive service. Anyway, thank you guys from Shopogolic. I will chose you again!

I wanted to forward a parcel from Germany to New Zealand - in the declaration, I was told that it would cost only 35€ to send via Fedex Economy. When I checked the next morning upon getting an email that my parcel was ready to be shipped and I had an invoice, I was absolutely horrified to see that it had increased to 91€. That is over twice the amount I was told it would be and it is almost equal to what the parcel is worth - it also costs almost $200 NZD. The parcel is only 600g and the contents could be easily compressed. According to volumetric dimensions, it is now 2kg, which is absolutely ridiculous. It seems obvious to me that when they repacked it, they chose a larger box so they could get away with charging me more based on volumetric dimensions.

I had a parcel sent them from their Italian warehouse with similar volumetric dimensions and the postal cost for that wasn't even CLOSE to this one.

I contacted customer service immediately to ask for an explanation and they told me that Fedex Economy (the service I asked for) does not even provide service to New Zealand because it goes over land - so why on earth did you offer it as an option when it was never an option?

When I told the customer service representative that it is bad form to mislead a customer about the services you can provide and how desperately unethical and dishonest it is to not be upfront with the costs, I got no response whatsoever, not even an apology.

The other parcel I had in Germany is quite literally a kitchen spoon and they're saying it will cost 30€ to send, which is over twice than what it is worth. That is utterly insane.

These people are dishonest and they are scalpers.

DO NOT USE THIS SERVICE.

If I could give zero stars, I absolutely would do so, because this isn't even deserving of one star. Disgraceful.

Excellent service. Reliable and fast shipping from the Poland warehouse.
Will definitely use again.

Worst experience with reship company ever.

I ordered goods from Poland and wanted to send them to Czechia.
I had a mistake in billing information so I tried to contact customer service, where I was told they will help me. It took like 5-6 days of constantly asking how it is going. Finally I got the answer, that Shopogolic is offering services only to people, not to companies. When I ask, why there is line to fill called: Company name or Vat number, I did not het the answer.
Moreover, they are using FedEx for reship from Poland to Czechia, so I paid like 40 EUR for 11 kg package.
That is a way more expensive than Packeta, Czech Post or something like that.

I highly recommend to avoid this company, you can use company like znemecka.eu, who can reship you goods from Poland or Germany to CZ without any problems and for half a price than this company.

Never ever again

I use since long time shopogolic as Forward shipping particulary from France and UK to Germany. However, I constate in the last time, that the company has my be some financial turbulances. Because without notification, they remove some items from parcels which they try probably to sale them on the platform like Ebay.
I am sur, I am not the only one with such bad experiences, however some persons don´t report about such mistakes. It is important for me to alert all customers to control strictly their items, specialy when the parcels are stored little bit longer than expected.

THIS COMPANY IS A COMPLETELY FRAUD!
I changed my usual parcel forwarding provider to Shopogolic because their fee appears to be cheaper, the initial quote was around 55 euro for forwarding my parcel from German to Australia under economic shipping option, however, when I click actual invoice online, it increased to 92 euro for priority shipping, I reached out to customer service, he then mentioned German warehouse doesn't have economic shipping option even though they DO have economic option is online to mislead customers (or to attract new customers), then the only suggestion he provided by was "you can choose to return the purchased items to the store AT YOUR OWN COSTS if you don't want to ship it with 92 euro"!!!

I would like to thank you for sending and delivering the parcel CJ233501844RU (from July 4 to July 22, i.e. less than 3 weeks, which is very fast, given the current realities)! Thank you very much again! If there is a need to send a parcel from Germany, Great Britain or Poland, I will only contact you!

I must issue a warning against this company. I have used them many times in the past and everything was fine. But now all my orders are not arriving to their warehouse. There was absolutely no change and all orders were sent with same shipping company to same address from the same seller. I have no reason to believe anything could cause this other than Shopogolic. As a test, I made 2 orders of same product at the same time from the same company, 1 sent to Shopogolic, 1 sent to another France warehouse. Yet again, Shopogolic has not arrived. I don't know what is happening, but customer service has no interest to help me, they respond at first to blame everyone except Shopoglic but very quickly, messages are being ignored. They don't seem to think this is a concerning issue and tell you to contact the seller but everything points towards Shopoglic as the problem. I know from many years of shopping online, I can't remember last time 1 item went missing let alone so many in a row. My guess is there is a thief working at shopogolic warehouse who steals untracked parcels. I will update if there is any change, for now, using this company is a massive risk in my opinion. It's such a shame because the website is very good and when my parcels weren't disappearing, the service and delivery was flawless. But a company is only as good as its weakest link, and now I can see the potential serious consequences. When you think everything is going well and put trust in something, you can be stabbed in the back.

I'm very happy with how the guys work. Everything is quite fast and clear. I recommend to all

I always use this service for my orders. It’s very fast and convenient shipping

I have used this service many times and I was glad

I was satisfied: good service, good quality. Highly recommend.

I had my 3rd order and everything went so far very smooth, without problems. I will continue to use their services.
I can only recommend!!!

It's okay. The package arrived safe and sound.

I am very satisfied with your service. Also, the delivery was fast and reliable. My orders always arrived on time and well packaged. I would also like to mention their excellent customer support service.

Amazing service 👏 Very polite and helpful staff,

A great experience,timely response,polite and good service.Will use it again next time👍🏻

Very good service.
Nice stuff, support always was in touch.
I bought from Paris.
My Recommendation to use this forwarding company

Recommend! Perfect service, good prices, and fast delivery.💯👌