shoporter.com Reviews 9

Final Update: I cannot comment on the product, but customer support has been thorough and extremely satisfactory. I now understand their endeavours with the courier and that lack of response on their part was due to computer server issues on their end. So my experience was positive but I cannot give 5 stars as I have not decided yet to order another item.
Refund issued directly after I posted this. So thank you but I'd still be wary
Well what can I say about an item that does not arrive. Packlink have had the parcel since 8/9/22. It's still at the hub. I have emailed your company requesting that you do something about it and have not had a reply. So for me, I have lost my money and I am disappointed. Would not recommend. I think shopporter should read the reviews on Packlink

I am very happy with my pijama set and the cosmetics I got. The material is beautiful , comfortable and fits perfectly. Being a Moomin fan this is just perfect for me. Fast delivery and great customer service. Definitely recommend!!

I was very well pleased with my purchase. The shoes and clothes were a great fit for the price and arrived quickly.

Amazing quality products. Fast delivery. You can’t go wrong for the price really, I will most definitely be buying from here again.

Great range of quality products at good prices. Super quick delivery and efficient after sales customer service!

Recently purchased a dress on almost 60% discount with an additional 10% off but missed the page to put my discount code then I contacted customer services via WebChat and received a response within less than 2 minutes! Emily sorted my additional discount within minutes and all with a courteous, friendly message. Customer care doesn't get any better!

I was a little bit reluctant about shopping on this site as it would be my first experience but I'm very happy with my order. It arrived in two days. I got what ordered for. The right size, color, item. The items are very good quality and I could track them all the way to Ireland. Thank you

I forgot to apply my discount code for 10% off at checkout. I realised as soon as I placed the order. I contacted shoporter via online chat and Karen responded to my enquiry instantly. It was not like other retail chats where I have had to wait for 2-3 hours to get a response from a real human. I explained the situation and thought I may have to cancel the order and place it again with the code but Karen was able to apply the discount code immediately and refund me 10% of the order right away. I received an email from PayPal that it had been refunded within the minute. Amazingly quick service. Really appreciated the help!

Great customer service received from Karen today. She was really polite and helpful too. I love that you can chat to a human online rather than a robot. Great touch. Look forward to buying again.