Shopping Bags Direct Ltd Reviews 

278
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Fantastic service. I would have given 5 stars except that the bags we ordered we were out of stock and not marked as such on the website. However, I had a call and alternatives discussed. Excellen... See more

Rated 5 out of 5 stars

A nice company to deal with, Professional but very friendly. Orders arrive well packed and on or before delivery due date, well recommended. Products are of the highest quality.

Rated 5 out of 5 stars

Planning a wedding and wanted classy bags and tissue paper to enhance the wedding favours we are providing to our guests. Previous to ordering with your company we tried other various websites/compani... See more

Rated 5 out of 5 stars

Been buying for years & never let me down with stock of any amount & deliveries alway on the nail. I occasionally cross check the prices on the net but have always been the best that I don't bothe... See more

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4.4

Excellent

TrustScore 4.5 out of 5

278 reviews

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4.4

All reviews

(278)

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Rated 5 out of 5 stars

Excellent Service

Really friendly customer service, very helpful and efficient. Bags exactly as expected and of great quality. Highly recommend

July 12, 2016
Unprompted review
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Rated 4 out of 5 stars

Issue well resolved

The initial delivery of bags was unfortunately creased. After a discussion on the phone and a little 'negotiation' about how a replacement would be provided I am pleased to say that they sent me a new delivery of bags at no cost and I was very satisfied with the replacements.

June 16, 2016
Unprompted review
Rated 4 out of 5 stars

Does the job.

Great bags although I expected the blue to be darker. Website is like a wholesale. Would be nice to see some reccomendations on website for what will suit best. Also would be good if we could talk to someone and ask for most elegant colour etc. But the product came really quickly and looks nice.

May 21, 2016
Unprompted review
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Rated 5 out of 5 stars

excellent service and reliable.

I placed an order for next day delivery because it was needed urgently. I am happy with the service the company provided and the items purchased looked very nice. 😆

April 26, 2016
Unprompted review
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Rated 5 out of 5 stars

XL gift bags

I wasn't sure on the correct size of gift bags to buy, so I rang the company to ask for their advice. The gentleman I spoke to was very helpful in helping me select the best size bag to buy for the dimensions of the gift boxes I have. He took my order and the the bags were delivered within a couple of days.
Fantastic customer service and delivery.

April 25, 2016
Unprompted review
Rated 1 out of 5 stars

Poor quality and rude, aggressive and appalling customer service

Received product, which was damaged, a replacement for half the quantity was sent out and these were also damaged.
When calling up to complain, the gentleman was rude, aggressive, did not want to listen, said it was not true and hung up on me. I wanted to share the information that these products were damaged and ask what to do about it, i.e. would we organise to have them sent back? He said that damaged products might be the case for a third of the quantity, but not all of them.
I would not recommend this company, and cannot believe the appalling customer service. I deal with hundreds of suppliers, and never encountered one of this awful nature.

April 7, 2016
Unprompted review
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Rated 5 out of 5 stars

Brilliant!

Product exactly as described. Arrived well packaged and very promptly. Very Pleased! =)

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

Foiled Rope Handled Carrier Bags

The bags were great but to have the logo foiled onto the bags made them extra special and they give that extra luxury look. The artwork upload process and reasonable lead times made the whole process work well. Thanks again we'll be back when the stocks start to run low.

October 28, 2015
Unprompted review

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