I wish I could give zero star review. This company has no integrity or capability to be honest. Customer service is beyond poor. You will have to chase up for your order, and when they finally de... See more
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See what reviewers are saying
I’ve been using the Skin Clinic oil and cream for almost a month to treat dark scarring on my legs from recent bites and allergy reactions, and I’m honestly so impressed. The marks have definitely s... See more
Ordered from Republic of Ireland which should take at least 3-5 business days it took over two weeks. Customer service is terrible, sent over three messages with no response. Product d hasn’t worked... See more
Order number 4161 … why ask me for reviews when I haven’t received my goods for almost 2 months… you send me an email saying I will receive it by the 15th of January with a late gift but nothing still... See more
Company details
Written by the company
At Skin Clinic, we believe everyone deserves to feel confident in their own skin. We’re dedicated to creating effective skincare for real skin concerns that are often overlooked, including acne, hyperpigmentation, dark marks and body acne. Every product is thoughtfully developed with one goal in mind: to help our customers achieve healthier-looking skin and greater confidence. Our customers are at the heart of everything we do. From carefully formulated products to exceptional customer care, we’re committed to making every step of your skincare journey a positive one. Thank you for trusting Skin Clinic to be part of your journey.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- 02038078404
- support@shopskinclinic.com
- shopskinclinic.com
2.5
Poor
140 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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People also looked at
I have still not received my order.
I have still not received my order.. till now please I need a refund .!!!
March 12, 2023
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Got my product
March 1, 2023
Please I really need the stuff to be…
Please I really need the stuff to be sent back to me always refund my money because I haven’t received my order and I’ve been emailing in messages and no one is getting back to me
February 17, 2023
Unprompted review
I ordered a product for over two weeks…
I ordered a product for over two weeks and I am yet to receive the order which is annoying …tried tracking the item , nothing comes up , everything seems like scam to me , kindly refund the money for item since you guys don’t reply emails or updates your clients on status of their order … customer service is total failure
January 27, 2023
I placed my order since 01/09/2023.And…
I placed my order since 01/09/2023.And I haven’t received it stil. The tracking number is still telling me it’s leaving the UK.
January 27, 2023
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Good quality products
Great products, especially the skin rebirth oil which the wife loves, good packaging and delivery was in a reasonable time frame.
February 3, 2023
Very bad experience
I've placed an order 2nd December its 1st February today and still I have not received my product. No useful information or help from customer support.
December 2, 2022
Order number 4161 … why ask me for…
Order number 4161 … why ask me for reviews when I haven’t received my goods for almost 2 months… you send me an email saying I will receive it by the 15th of January with a late gift but nothing still so it feels like a scam .Horrible experience
January 30, 2023
Ordered from Republic of Ireland which…
Ordered from Republic of Ireland which should take at least 3-5 business days it took over two weeks. Customer service is terrible, sent over three messages with no response. Product d hasn’t worked I haven’t seen any changes till date and still using it to clock 30 days use
December 27, 2022
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I didn’t get my product and I have been…
I didn’t get my product and I have been sending emails and contacting support for refunds or anything, no one is getting back to me.
December 20, 2022
I didn't get my package
I didn't get my package, didn't get my money back either so I'm very disappointed.😡
December 12, 2022
I Never received my order and had no…
I Never received my order and had no communication from the “workers”. Don’t understand what you guys are doing here.
October 23, 2022
Reply from Skin Clinic Ltd
Hello Faith
Your tracking info states that delivery was attempted 12-11-2022.
Can you kindly please track it online. Tracking number is LO201130489GB and can be tracked on our website or in Royal Mail website.
Thanks
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