Be aware that the theme is incredibly slow and you will be penalized by Google for its slowness and your customers wont convert. Its an outdated theme and support give you the run around. Uninstalled,... See more
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See what reviewers are saying
Buyer beware! Yes, it looks good, flashy and slick, conversion tricks are neat but after we installed it within 2 weeks our Shopify and Google page speeds tanked by over 50% and our SERP results vanis... See more
Be careful with this company, they will bill you with an unusual amount at times and when you chase them they will show you a technical error on their part and force you to pay. Also, their campaign w... See more
Not only I've saved A LOT of money in monthly/ yearly apps subscriptions - it did surely increase my CONVERSIONS! ++Superb support whenever I raised a ticket, I always get a response within 1 hour t... See more
Company details
Written by the company
Shoptimized™ offers everything you need to effortlessly build, grow and scale your Shopify store. Get the best converting Shopify theme for your store and see how your it boosts your conversions and average order value.
Contact info
500 Westover Dr #11417, 27330, Sanford, United States
- 18774272923
- support@shoptimized.net
- shoptimized.net
1.9
Poor
75 reviews
Hasn’t replied to negative reviews
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THIS IS A SCAM
THIS IS A SCAM - Be careful, the overpromise on so many things - the speed is HORRIBLE, slower than anything I've ever used before, things are not aligned, there are a lot of bugs in the theme. Not worth the money
November 3, 2020
Unprompted review
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Great service & support
I had trouble with the theme and asked the support for help. They've been super fast with their replies and gave their everything to help me out. Spoke great English and can only recommend it :) Thank you
November 3, 2020
Unprompted review
Well worth the effort, my store is fab and great support from the dev team.
“Before using shoptimized I was a complete beginner at building an online store.
I had heard a lot of feedback of the theme and my favourite YouTube guru suggested shoptimized so I dived in.
It is a big jump for someone who has never built a web store as the theme is complex and took time to learn. BUT it comes packed with features that I would have had to buy separately and would inevitably slowed down my site once they were all
Installed.
All of the features were great and anything I struggled with I popped an email over (often long with endless attachments) and the team would patiently fix anything I was struggling to do myself. That in itself is invaluable as I definitely felt they made themselves available and I didn’t feel like a burden.
The theme itself is fully customisable so much so that I have seen other shops using the same theme and they all look completely different. What I love most is the fact that my store now looks like a fully fledged shop run by a big team.
It’s been hard work, a massive learning curve but I’m super happy with the end result and the support I received was unquestionably priceless.
Definitely recommend to anyone who is serious about building a professional online store.”
October 19, 2020
Unprompted review
Great shopify theme for beginners and…
Great shopify theme for beginners and those more advanced! Evan from customer support was knowledgeable and more than helpful!
October 6, 2020
Unprompted review
the theme is working great for me
the theme is working great for me , and super awesome support team , fixed my issue in 2 mins :)
September 23, 2020
Unprompted review
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RIP off
This is a RIP off ,placed a order several months ago and yet have received my order, but they have taken my money,
September 21, 2020
Unprompted review
Reply from Shoptimized™
Hello ELijhah, we certainly are sorry to hear about this, but we are are not in any way connected or affiliated with any of these stores, having a Shoptimized Logo doesnt mean us "not at all". The logo is far different than the original though.
We are a software business providing tools and apps to people and we never sell any merchandise/ products. Please check out this link: https://shoptimized.net/scam-fraud/
Hope you can take down the review, we would really appreciate it.
We would suggest to file a dispute over your purchase from that specific store.
Priceless!
Shoptimized is a great theme! It works easy and the help they give you is really priceless!
September 16, 2020
Unprompted review
Top Notch
Cant recommend these guys enough, My site looks great and is ready for sales. Also the customer service is extremely responsive and helpful.
September 16, 2020
Unprompted review
Great theme and excellent support…
Great theme and easy, fast, excellent customer support. Totally recommended!
September 15, 2020
Unprompted review
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JP's excellent service and a high converting theme.
The service is great and fast! special mention to JP. As for the theme, what is great about this theme is the social proof built-in feature. A way, way better springboard to a high converting site than the free ones!
September 9, 2020
Unprompted review
The Theme is quite nice
The Theme is quite nice. For a Beginner maybe a little bit confusing, but the support was very helpful and patient with Problems !
September 9, 2020
Unprompted review
It’s a good theme with nice features
It’s a good theme with nice features. The support is pretty good. They’re a bit slow but will eventually get it fixed.
September 9, 2020
Unprompted review
The theme has lot of bugs
The theme has lot of bugs. The support team can hardly understand English and takes ages to respond. For a premium theme you would expect a better service
August 31, 2020
Unprompted review
Reply from Shoptimized™
Hello Mitch,
Sorry to hear about this, may we know your email address that you used to contact so we can look into this further please?
You can DM us directly from our Facebook Page so we can assist you better.
Our support team always respond in less than 24 hours, so please allow us to take a look into your concern.
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Fantastic support
Well the product is excellent, but as always, products are only as good as their support team.
A+++ here, thanks so much for the fast response and detailed help.
Very satisfied customer....
July 28, 2020
Unprompted review
A few bug issues here and there but the…
A few bug issues here and there but the customer service is amazing. The support team have been efficient in helping to rectify any issues! :)
Other than that, the theme is amazing and highly customisable with many great conversion boosting features
July 15, 2020
Unprompted review
Awesome Product Awesome Support Team
PJ, Shoptimized team, I appreciate your patience and designing/coding my store the way I'd like. I would recommend Shoptimized to my friends in the Ecom space. Great theme, great customer service.
July 10, 2020
Unprompted review
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Amazing help received
i receive help though live chat for 3 days in a row, amazing customer support, saved me lots of time. thank you Evan Thomas!!
July 5, 2020
Unprompted review
Best shopify theme with out of world…
Best shopify theme with out of world support team.
Nothing beats them. Their service is excellent.
Our conversion increased since migrated from magento to shopify and we started using their theme. 😃👍
Thank you guys!
July 1, 2020
Unprompted review
The Shoptimized team is extremely helpful...
The Shoptimized team is extremely helpful and responsive to all inquiries I've been sending in. Helping with simple clarification, fixes, and code to continue optimizing their theme.
Thanks to PJ and his team for the help and prompt responses. Keep up the great work! Happy customer.
June 27, 2020
Unprompted review
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