Shoptiques Reviews 191

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping and timely delivery of their orders, often noting that products arrived earlier than expected. Many people appreciate the careful and perfect packaging, ensuring items arrived safely and undamaged. Reviewers are consistently satisfied with the product quality, finding items to be exactly as described and often at great prices. The inclusion of personalized notes with orders also contributes to a positive customer experience. However, some customers experienced issues with mystery boxes, receiving items that were damaged or not of the expected quality. A few other people also felt that the return policy was too short or encountered difficulties with order tracking and sizing.

What people talk about most

Product

Customers had positive experiences with product, often finding items exactly as described and in perfect... See more

Delivery service

People report positive experiences with delivery service, consistently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, praising the ease of shopping, selection, and... See more

Quality

Users consistently express satisfaction with the quality of products, often noting items are exactly as... See more

Price

Consumers find price to be positive, with many reviewers reporting great pricing and good value on items they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast shipping, nice packaging that included a personal written note from the boutique. I was excited to see it came from a small business in Lafayette, where I grew up as a child. I will definitely ma... See more

Rated 5 out of 5 stars

I received my order with fast delivery and am completely satisfied with the product. My only concern was the 14 days return policy due to the fact that the Birkenstocks that I ordered are a Christma... See more

Rated 5 out of 5 stars

This is the second time ordering for Shoptiques and it was another great experience! They ship so fast and I love the personal note the send with the order. I’m so impressed with this store will conti... See more

Rated 5 out of 5 stars

Very pleased with entire transaction. The personal note handwritten was so unexpected and a wonderful touch! This little sheep is the “back up” to the one she received as an infant. Sheepy goes every... See more


Company details

  1. Online Marketplace
  2. Baby Clothing Store
  3. Children's Clothing Store
  4. Women's Clothing Store

Written by the company

Shoptiques is a marketplace connecting independent boutique retailers with shoppers who want something they can't find at the mall. Every product is stocked by an independently-owned boutique, hand-picked by the owners themselves. Discover merchandise by category, by neighborhood, or by individual store. One-of-a-kind apparel, jewelry, accessories, home goods, and gifts from thousands of small businesses across the country, all in one place


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

191 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very pleased with entire transaction

Very pleased with entire transaction. The personal note handwritten was so unexpected and a wonderful touch! This little sheep is the “back up” to the one she received as an infant. Sheepy goes everywhere with her. Now we have a plan in case Sheepy gets lost. Thank you so much!

December 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Do not use this company!!!

Do not use this company!!!! They sent me the wrong item and charged me to send it back!! They said they would give me a full refund and they only gave me the cost without shipping and now they won’t respond to my emails!! Beware and shop at your own risk!!! Very shady company!!!

December 10, 2025
Unprompted review
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Rated 5 out of 5 stars

I received my order with fast delivery…

I received my order with fast delivery and am completely satisfied with the product.
My only concern was the 14 days return policy due to the fact that the Birkenstocks that I ordered are a Christmas present for my grandson. I emailed with questions and Debbie was extremely friendly and quite helpful by contacting the seller to make sure that I could return or exchange after Christmas. I would highly recommend this site to anyone. Thank you!

December 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Making a difference

My order arrived on time and with a note from the shop owner thanking me for purchasing from her small business. It’s that small detail that will bring me back to shop more!

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

I almost lost hope at finding the girl…

I almost lost hope at finding the girl gingerbread warmies. The price was great and it arrived early.

I bought the boy gingerbread man warmies for my daughter when she was feeling under the weather. She loved it. So it only made sense to get her the girl!!

Thanks so much

November 5, 2025
Unprompted review
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