The Shower Doctor Ltd logo
Visit website

The Shower Doctor Ltd Reviews 40,241

•
TrustScore 4.5 out of 5

4.7

Bathroom Remodeler
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 989 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the prompt and efficient delivery service, often noting that items arrived well-packaged and even earlier than expected. Many people appreciate the company's ability to identify correct parts from photos, saving them significant time and expense. The products are often described as high quality, fitting perfectly, and being available at reasonable prices, even for rare or discontinued items. However, some customers also noted issues with delivery times, where paid-for express or next-day services were not met, leading to delays. A few other people also felt that the wrong part was sent or that basic questions about devices could not be answered, leading to inconvenience or wasted money.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

People report positive experiences with service, often highlighting its efficiency and helpfulness. Customers... See more

Order

Reviewers mention positive feedback about order, highlighting the easy online ordering process and quick... See more

Price

Customers consistently note positive experiences with price, often describing products as good, fair, or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The delivery service was exceptional. I asked for 24hr delivery and my item was dispatched same day and arrived, well packaged, early next day. As it turned out the item was not required so I used the... See more

Rated 5 out of 5 stars

Order was completed well, appropriate item received in good condition and timely manner. One slight concern that no-one could answer basic questions about the device, size, application etc., or provi... See more

Rated 5 out of 5 stars

Delighted that The Shower Doctor was in a position to ship to Ireland. While I incurred a customs charge in my own country, it was great to be able to source a near obsolete part to refresh an ld sho... See more

Rated 5 out of 5 stars

Very good service I had a shower that the valve was leaking but no plumber would come unless I identified the valve cartridge first but to get to it I had to remove it Local shop supplier's cold... See more

Company details

  1. Bathroom Remodeler

About The Shower Doctor Ltd

Written by the company

The Shower Doctor is the UKs leading online Shower Spares Specialist with the largest selection of shower spares, parts and accessories in stock and ready for delivery. The Shower Doctor offers the simple way of repairing or replacing your shower.

Browse our popular categories:


Official Stockists
We sell genuine manufacturer products for all the leading UK Shower Brands:

The Shower Doctor Ltd

Written by the company

Shower Spares Experts
We are the UK's leading shower spares experts. We have been repairing showers and selling shower parts for over 30 years. If you have a problem with your shower the Shower Doctor is here to help. Please get in touch via our website with any enquiries.
Guarantee
We offer a 30 Day Money Back Guarantee on all purchases.
Express Delivery
Multiple delivery options available including Next Day and Express AM services. Alternatively you can opt for Click and Collect to have your order delivered to a local shop.
Security
Our website is secured by Stripe and accredited by IMRG.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 37% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great communication from Jill in the…

Great communication from Jill in the office to organise a shower repair.

Friendly and knowledgeable engineers Barry and Liam assessed, explained clearly what the issue was then carried out repairs. Very happy.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely time saver for a plumber

Absolutely time saver for a plumber
They know what they're talking about.
I contacted them whatsapp with the picture of the shower cartridge I needed.
They send me the link for the part
I purchased there and then.
This people are top of my business list.
It's hard to find this type of business. These days?
Wish I can give more stars.

May 26, 2026
Rated 5 out of 5 stars

Great service from this company

Great service from this company, they were recommended by a local plumbing company. I was in need of a thermostatic cartridge valve for our only shower that was running cold. I couldn’t find a make or serial number so I used their identification service via whats app. They identified the shower within minutes and sent me the link for the correct valve. I needed it quickly so paid for their next day Saturday delivery and placed the order at 1500 fri. It arrive by 11am the next day so excellent service in that respect, the valve fitted perfectly and we now have a working shower. I would definitely recommend these guys for all your shower needs.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Speedy service

Speedy service. Easy ordering system. PERFECT 👌 I have used this company before and continue to return to them as they are so reliable.

May 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look