The Shredding Company Reviews 

472
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the efficiency and ease of the service, from ordering sacks to collection. Many people praise the staff for being courteous, friendly, and professional, especially the drivers and those handling inquiries. The delivery and collection processes are frequently described as prompt and reliable, with destruction certificates arriving quickly. Reviewers appreciate the clear communication throughout the process, ensuring a smooth and hassle-free experience. Many consumers also value the professionalism and security provided, giving them peace of mind. The company's ability to adapt to changes and handle specific requests efficiently is also noted by several users.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency and ease from ordering... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting good communication and prompt... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

These guys just make it easy for you. Ordering the sacks via their website is straightforward, they arrived within a few days, arranging collection of the full sacks was again simple and confirmed by... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more

Rated 5 out of 5 stars

Friendly staff especially Elisha Plume who was so helpful and also quick to answer any emails ! The collection man was so nice and the whole experience getting bags off shredding was quick and easy. I... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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4.9

All reviews

(472)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time user

Bags turned up fine and it was easy to book collection on line. Certificate of destruction also arrived quickly. My only suggestion is i had to ask for a slot when the bags would be collected and it might be helpful if the comms said we'll be in touch when we can give you a slot or you had the ability to choose one when you picked the slot.

September 11, 2025
Rated 5 out of 5 stars

Highly recommended!

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industrial estate.. I gradually filled a wheelie bin with confidential waste over 2 weeks and then it was all taken away! Marvellous.

September 4, 2025
Rated 5 out of 5 stars

Shredding

Easy process, good communication throughout and collected on time. Very happy with service received. Solved my shredding problem well.

August 7, 2025
Rated 4 out of 5 stars

Overall, the service was okay.

Overall, the service was okay, but they only received the two document sacks in the post, even though I ordered a data sack. I had to give hard drives to the driver with phones, so I felt a bit uncomfortable that they did not go in a data sack. Also, the instructions to return are not on the website, and I had to ring to get advice. I would suggest that when you send a sack, etc., you include instructions about collection or email when the order is placed.

August 5, 2025
Rated 5 out of 5 stars

Brilliant Service.

I was looking online for a company that would destroy some aged company accounts and numerous job files. I found numerous companies offered this but you had to go through the rigmaral of requesting a quote etc, etc.
I found The Shredding Company who offered various ways of providing this, I opted to use my own boxes and bags, obtained a good cost online and paid for it. The next day, I had a email to say they would collect to following day, a van arrived, it was collected and the next working day I had an email with a destruction notice. What a great service, continually kept up to date with all steps/stages. Brilliant! And yes I will use again.

July 14, 2025
Rated 5 out of 5 stars

If you need to shred, you've found the right place!

A pleasure to deal with - everybody is efficient and friendly. Easy to use website and ordering, with the bonus of being competitively priced.
Used for a one-off job to clear old archive boxes - let's face it, not everyone's favourite job to sort out - but The Shredding Company made it a painless experience!
10/10.

July 9, 2025
Rated 5 out of 5 stars

10/10

Very easy to use, affordable and I am confident the documents were destroyed sufficiently.

I will definitely use again in a couple months time!

June 26, 2025
Rated 5 out of 5 stars

Ordered a collection of 35 bags of…

Ordered a collection of 35 bags of shredding. The driver turned up on his own but handled the collection in a fast and efficient manner. He was very pleasant and helpful - highly recommend this service

June 19, 2025
Rated 1 out of 5 stars

Misleading web site

Misleading web site. They show the price of the paper sack for the items to be shredded, but don't show the total price until you add it to the basket. So a displayed price of 4.25 turns into a final price of 83.10. They should at least make it clear that the 4.25 price is just for the sack and not for the shredding service.

June 18, 2025
Unprompted review
The Shredding Company logo

Reply from The Shredding Company

Thanks for your feedback — and sorry the pricing wasn’t clear.
Just to clarify: £4.25 covers shredding one sack dropped off at our site.
Postage for sacks (if needed), collection fees, and VAT are extra.
We’re reviewing how we show pricing to make things clearer.

Rated 5 out of 5 stars

As easy as that!

I was looking for a shredding company for my old company and personal accounts. I did an online search, and found Hills. A few clicks later it was all set up, very easy process and quick response.

May 30, 2025

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