The Shredding Company Reviews 

472
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the efficiency and ease of the service, from ordering sacks to collection. Many people praise the staff for being courteous, friendly, and professional, especially the drivers and those handling inquiries. The delivery and collection processes are frequently described as prompt and reliable, with destruction certificates arriving quickly. Reviewers appreciate the clear communication throughout the process, ensuring a smooth and hassle-free experience. Many consumers also value the professionalism and security provided, giving them peace of mind. The company's ability to adapt to changes and handle specific requests efficiently is also noted by several users.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency and ease from ordering... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting good communication and prompt... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All contact with them has been excellent. Via phone and email. The response has been immediate, courteous and friendly. The young man who collected from us was equally courteous, friendly and profe... See more

Rated 5 out of 5 stars

These guys just make it easy for you. Ordering the sacks via their website is straightforward, they arrived within a few days, arranging collection of the full sacks was again simple and confirmed by... See more

Rated 5 out of 5 stars

In these days of data protection and working from home, a stress-free, affordable shredding solution is a godsend. No more lugging bags of paper around or going mad trying to find a far-flung industr... See more

Rated 5 out of 5 stars

Friendly staff especially Elisha Plume who was so helpful and also quick to answer any emails ! The collection man was so nice and the whole experience getting bags off shredding was quick and easy. I... See more


Company details

  1. House Clearance Service
  2. Data Destruction Equipment Store

About The Shredding Company

Information provided by various external sources

The Shredding Company are a division of The Hill Company. The Hill Company’s core business is document management. We are a well–established dedicated records management company servicing the length and breadth of the UK. We remain family owned and run with that ethos. We are the largest privately owned records management company in the UK. The management team has a successful proven track record of many years’ standing of excellent service within the storage industry.

We can offer a pre-paid shredding sack service, collection services or hire services. We service nationwide too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(472)

68 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This company has excellent staff who…

This company has excellent staff who dropped off bags and pick them up with efficiency and politeness. I did not use all my bags and they offered and paid a refund immediately for the remaining bags. I've used them twice now and they are excellent service as well as the obvious certification is required for privacy and confidentiality.

December 11, 2024
Rated 5 out of 5 stars

Helpful and quick

Very helpful when I called. Collected the bags I used, and took the unwanted ones too. Destruction certificate issued the following week.
Would recommend them.

August 21, 2024
Rated 5 out of 5 stars

Great service

Quick and easy to order, collected sacks quickly when asked, friendly staff dealt with minor query quickly.

October 1, 2024
Rated 5 out of 5 stars

Excellent Customer Care

Such an easy process, customer care was excellent, very quick response time, hassle free - would highly recommend and 100% will definitely be using this company again without a doubt.

September 16, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look