Unbound Collective Reviews 43

Terrible customer service - enquired about an exchange and they just never reply. Tried via email, instagram, and would call back could find a phone number on their website.

So incredibly disappointed as i loved this brand and have bought items in the past with no issues. I ordered two t-shirts on the 11th of August gave them 10 working days no contact no items! I emailed and sent a message through the website to cover all basis but no contact. Now having to start process with my card company to get money back. Never buying again.

I didn't really want to leave a bad review - I love the brand and wanted to support a small business. The items I ordered were too large, I requested an exchange, response took a little while (after I realised wrong email address on website) but they were happy to exchange. I posted my items back on 27th May - I emailed on 4th June and again on 13th June to check if they have arrived - I have had no response from either email and now I have no items and no refund either.
Hoping this will prompt a look into it?!

I ordered a sweatshirt which came without the print. I was told you would send out a new one asap on October 5th. I’ve reached out a few times and haven’t heard anything back at all and it’s now 10/24. I am a broke single mom of three so I don’t make purchases lightly. I am so upset.

Great quality products👍. Style and quality loved by my daughter.

Personal and fantastic customer service support

100% recommend…. Rebranding this week we can’t wait to see the new range !

Good quality, looks good.
Love it! 🥰

Shred like a girl is amazing had to get some stuff in before the brand changes

Any answer for my question

Great quality clothing and super fast delivery. Really happy with the entire experience, will definitely use again.

Great service and speedy delivery. I love my MTB Trail pants. Thank you 🙂

Quick service and great quality products. Had a few items now and love them all.

A great website and a great product! Apparently it’s a small team so pretty slow customer service wise however once you’ve managed to get in touch with them, they are very helpful.

The shirts are great. My daughter loves them.

Went above and beyond to meet my special order request. Arrived super fast. Thank you so much!!

Bike riding clothing made for women! Yoga top shorts are the comfiest shorts I have ever worn! Literally amazing. I love my T-shirts and hoodie and my little girl loves having a short to match me. Everything about shred like a girl is amazing. I just love the business!

Beautiful top, I look forward to showing it off on the trails

A quality piece of kit with interesting design.

LOVE this brand -I keep adding to my collection for myself and as gifts.

The company never answered my emails or delivered my order. The email states they would need 6 business days maximum to dispatch my order, on the 8th business day I have still had no order shipped or reply to my emails. However, I can see on Instagram they are posting regularly and the owner is off mountain biking. Terrible service.

Really awesome concept and the world needs more female shredders but unfortunately my hoodie was HUUGGEE. It’s as long as a dress.
I have emailed for a refund/exchange but have had no response.