Shrooly Reviews 434

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 195 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with their orders, citing long delays, unfulfilled purchases, and a complete lack of response from customer support regarding these issues. People also reported problems with the product itself, including devices that did not work upon arrival or failed to grow mushrooms effectively. However, some people were satisfied with the product's quality and user experience, finding the device well-designed, easy to use, and effective in growing mushrooms. These customers appreciated the aesthetic appeal and the convenience of the system.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers report not receiving their pre-ordered... See more

Order

Clients share negative opinions on order fulfillment. Many customers report not receiving their orders, with... See more

Response time

Customers consistently express extreme dissatisfaction with response times, reporting complete silence and a... See more

Quality

People report positive experiences with quality. Many customers praise the device itself, describing it as... See more

User experience

Customers consistently note positive experiences with user experience, praising the easy setup, clear... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The device is awesome and can be used to grow almost every mushroom you can imagine. Even pods you prepared yourself. The loss of stars is due the useless app; no matter how many times you check... See more

Rated 3 out of 5 stars

The system is a 5 star setup. I have grown two pods, and both were fantastic. Exactly as advertised. The interaction with the app is seamless, and the box looks great on the kitchen counter. The l... See more

Rated 4 out of 5 stars

I've purchased the shrooly a few months ago. I like the design and ease of use. Once the pod is put in the box, all you have to do is wait, refill the water tank when it tells you to and watch the... See more

Rated 4 out of 5 stars

I like the Shrooly unit and the concept very much. The Shrooly unit is beautiful designed, easy of use, works well and it comes with a user friendly, helpful app. I love watching the different mus... See more


Company details

Written by the company

Shrooly is the world's first mushroom-growing smart device for beginners that allows you to grow 100% natural mushrooms with zero effort. With the power of nature and technology combined, Shrooly was designed to fit into every lifestyle and every home. Shrooly offers a great variety of gourmet and medicinal mushrooms that promote both mental and physical health, which you can start harvesting within 7-10 days, depending on the type of mushroom you’re growing. Shrooly was designed to automatically set the perfect conditions for your mushroom, including humidity and fresh air, so that you can enjoy all aspects of the natural mushroom-growing process with little to no efforts.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

434 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Definitely not to be trusted

I'm one of the few in Europe I think that actually did receive a device (after about 2 years). The device itself worked ok, the app never worked, so I stopped using it. In the beginning I could still purchase pods and machine parts, but soon after my first harvest Shrooly's website changed and now only seems to ship within the U.S. They do not reply to any messages either. I strongly advice people not to purchase a device from this company, it's an empty shell.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

The shrooly scam

The 5 star reviews are obviously BS lol. These guys took lots of croudfunded money, went belly up, and used your $ to travel the world. Owners Attila Berenyi, David Palanki, Samuel Schaffhauser and Adam Lipecz need to be held accountable.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ARTISTS- AVOID AT ALL COSTS

They ran an Indiegogo campaign and it was funded far in excess over 3 years ago but few, if any, have received anything. They won’t update the campaign, they won’t respond to emails. They have apparently just taken our money and run, but still seem to be selling on their website. Complete scam artists with no integrity.

December 24, 2024
Unprompted review
Rated 1 out of 5 stars

Three years and no product

Three years and no product. they are liars scammers and thieves. No one in Canada are receiving their units. And the ones in the US that may have are likely paid shills and scammers themselves. Do NOT fall for this scam. There’s a class action lawsuit coming about. Be sure to join it. The last response I got from these sh*theads was that my unit was about to be sent to me but I would have to buy pods first. My sale came with pods included and I received nothing. When I went to see what they had for pods. There were none available. So a further attempt to scam money from people who put out big bucks for a unit that doesn’t exist.

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. I ‘preordered’ a pod over two years ago and still have not seen it. I’ve sent numerous emails requesting a refund only to be told they’re still in prototype, testing etc.
This company is a total scam please don’t be fooled into losing your money.

October 22, 2025
Unprompted review
Rated 1 out of 5 stars

Product not received, no updates provided

My daughter ordered one of these units for me a few years ago, while still in development. For a while I was able to get updates. The last email that I received stated that shipments to the US had begun. That was late in 2024. Recently, I have tried a number of times to get updated information with zero response from Shrooly. I notice that their website seems to be up but when I go to update links in the emails that I had received, the links are dead. I have tried the support email as well as the hello email addresses with no response over the last number of months and attempts.

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Definitely read recent reviews…financial troubles?

Definitely read these recent reviews before buying! Like MANY, its been over 2 years since I ordered despite multiple promises that it would come sooner. Not only that, but even their AI driven customer service has stopped responding. Complete silence. Im guessing that is indicative of some larger financial issues. I would not risk putting money into a company that is likely starting to go under. Love everything they were trying to do...so much promise, but most startups fail. Maybe the next guys will get it right.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

NEVER RECEIVED IT

NEVER RECEIVED IT, NO RESPONSE
Purchased in September of 2023. No customer service help unless it's AI and not even that anymore. Their online chat option has been removed, no telephone number and I mailed a letter to their headquarters three weeks ago and no reply.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Another customer Scammed!

I ordered in December 2024. I was told they would ship to the US in April 2025. I sent several emails for shipping info. The last one they did not respond. After seeing the unit advertised on Amazon I requested a refund and received an email from Susan assuring me the unit would be sent. No unit arrived and my last email went unanswered. I join the ranks of the Scammed individuals and will be contacting the Federal Trade Commission.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam - defective device, pods no longer in europe

After waiting over two years for the machine, it has failed to produce mushrooms effectively. The company tried to claim the pods were defective... and now they have just removed any ability to order pods in Europe. They are refusing to answer customer service. This was an extraordinary waste of time and money.

October 16, 2025
Unprompted review
Rated 1 out of 5 stars

Complete sham!

Backed with an investment of 619 euros in October 2023. It's been 3 full years and nothing but lies. This "company" ripped off countless people. Look up their address on Google maps and use Streetview. They are a joke.

October 7, 2025
Unprompted review
Rated 3 out of 5 stars

Nice device, non existent support.

The device is awesome and can be used to grow almost every mushroom you can imagine. Even pods you prepared yourself.

The loss of stars is due the useless app; no matter how many times you check and reset your modem, device, cell phone... It keeps saying "no internet connection" and refuses to log you in. Customer support is not responding...

Even if they complete dissapear it can't be considered as scam as the device is amazing (you just have to switch between the preset type of mushrooms in the device itself to fit your species... It'd be more useful if it allow you to decide the light, humidity and °C yourself though) , but is a little bit disappointing paying 400+$ for a device preset for a bunch of species with a not working app and a nowhere to be found support.

October 7, 2025
Unprompted review
Rated 4 out of 5 stars

Perfect in the right conditions

First round was not very good, but because of external conditions too strong for the system (too hot in summer). In this starting autumn the same shrooms box regrowth incredibly with great results.
Just need to be used in the right place in the right period.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM. The product timeline was way off (years) from when it was supposed to be delivered. When they were 'ready', they then asked for more money for shipping even though I had already paid for it upon initial check out. They then continuously ignored my requests for a refund, and have now just gone completely silent--no response to multiple contact attempts. Assuming they will just take my money (2000+ DKK) and never respond or actually deliver the product.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed out of 949 dollars

I have placed an order that costed me 949 Dollars before shipping on March 21 2023.

Despite repeated attempts at contacting them via their contact us form on their website and emailing them directly I have gotten no replies at all.

I have been scammed out of 949 dollars and will be filing a complaint with the Federal Trade commission.

September 27, 2025
Unprompted review

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