SH Salons - Online Store Reviews 15

TrustScore 4 out of 5

3.8

Westpark Drive 8750, 77063 Houston, Texas, US


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See what reviewers are saying

Rated 5 out of 5 stars

I didn't know ordering salon quality hair coloring products online was possible! (I'm not a working professional in the business.) My order was delivered the next day. That's amazing service!!! I... See more

Rated 1 out of 5 stars

I have emailed SH Salon multiple times since I received the order. I only received one item although I ordered and paid for two items. I still have not had any response from the company. I asked for a... See more

Rated 5 out of 5 stars

My order arrived quickly and packaged very nicely. Will order through your company again.


Company details

  1. Hair Salon
  2. Beauty Salon
  3. Waxing Hair Removal Service

Information provided by various external sources

SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...


Contact info

  • Westpark Drive 8750, 77063, Houston, Texas, United States

  • 7135321111

3.8

Great

TrustScore 4 out of 5

15 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Buyer beware

I have emailed SH Salon multiple times since I received the order. I only received one item although I ordered and paid for two items. I still have not had any response from the company. I asked for a full refund because the item I received didn't fit. The return instructions on their website specifically say to email prior to submitting a return to get approval for a return or else it will not be accepted. I guess if they ignore customers they never have to issue a refund. This company is very shady. I'm very frustrated with their lack of communication.

June 7, 2023
Rated 5 out of 5 stars

I didn't know ordering salon quality…

I didn't know ordering salon quality hair coloring products online was possible! (I'm not a working professional in the business.) My order was delivered the next day. That's amazing service!!! I'm onboard!!!

May 1, 2023
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Rated 1 out of 5 stars

I still have not received my product

I still have not received my product. If I would have known I would have to have been home to sign on receipt I would not have ordered from you. I rescheduled delivery, stayed home for the day and my package was not received. Beyond frustrated. Next time I'll forget the discount and order from Amazon.

December 10, 2022
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Rated 1 out of 5 stars

Product came broken and it doesn’t…

Product came broken and it doesn’t work. I emailed them and no one has contacted me back

May 31, 2022
SH Salons - Online Store logo

Reply from SH Salons - Online Store

We have been taking to her constantly. Asking her for pictures or videos of the damage. She keeps ignoring us. Now she demanded a refund without showing us if it’s damaged at all. We are sending her a prepaid label to at least get the item back.

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