Delivery was great except it arrived on a semi truck! This was a residential delivery and I asked the freight carrier specifically if it would be a smaller truck and was told yes. That should be discu... See more
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See what reviewers are saying
Bed arrived the wrong color and requested an email back to address the wrong shipment and they just ignored me as other reviews have stated. Not much care into the company overall, as they don’t care... See more
After a disastrous experience at another salon, I was a little nervous to get my hair done at a salon. My fears were put at ease when SH Salons expertly brought back health and beauty to my hair. I lo... See more
This salon is above all others as Azi provides the best massaging shampoo in Houston. Easy check in or access to appointments, wonderful product choices that make a difference on fine hair, color trea... See more
Company details
Information provided by various external sources
SH Salons were created on the belief that a hair salon, or in this case a collection of fine salons, are not only a part of the hair care industry, but are also a part of the fashion industry. They are home of the best hair services and retailers of so...
Contact info
77063, Houston, United States
- info@shsalons.com
- shsalons.com
Asks customers to review
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Hasn’t replied to negative reviews
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The unit is as described but I did have…
The unit is as described but I did have to make some modifications to my location: 1) you do need to establish a dedicated line to support the 25 amp requirements to operate this machine; and 2) the cord is extremely short so I had to rearrange my room so that the unit was close enough to the wall.
I love your products especially the…
I love your products especially the cutinol rebirth. I am just frustrated coz I received a hair serum that expires January 2025. I did purchase it late December. Why would you do that to your customer?
Arrived On Time
Product shipped quickly and was on time. Items were packed with care
Great
This is my second order from them, and I highly recommend! It ships super quick and I’ve had zero issues.
Excellent service!!
Very easy to order product. Excellent communication. Item arrived on time and in perfect condition.
Excellent selection of products quick…
Excellent selection of products quick delivery
Customer service is out of this world.
Customer service is out of this world.. they are honest great company to work with. I will come back Again to buy stuff from this company
Excellent shampoo,color and cut by manager, Azi who is calm and takes her time giving you a wonderful experience.
This salon is above all others as Azi provides the best massaging shampoo in Houston. Easy check in or access to appointments, wonderful product choices that make a difference on fine hair, color treated and has a flare for making you look your best.
Fast and accurate product!
Absolutely none of the pieces fit…
Absolutely none of the pieces fit together. Waste of money. Can’t even build the stand or anything because the pieces don’t fit where they need to.
I ordered the incorrect items
I ordered the incorrect items. My mistake. I then reordered the correct items, and contacted you twice to ask about returning my incorrect items (that were still in original packaging) and I got no response, either time.
Good job!!!
I received them in a timely manner and…
I received them in a timely manner and that is important for me, it was not damaged and there were no issues with ordering!
I received a broken item and have…
I received a broken item and have emailed twice, requesting a refund, while providing photographic/videographic evidence of the defected item, and I have yet to hear from them. This is ridiculous.
I no get my package.Im not happy.(((((((((((((((((((((((((((((((
I no get my package.Im not happy

Reply from SH Salons
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