Shuffle 

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Rated 5 out of 5 stars

Hands down, the best online casino and sportsbook I've used so far. Super smooth app, really fast payouts, great odds, an excellent loyalty program with tons of ongoing bonuses and rewards that actual... See more

Company replied

Rated 1 out of 5 stars

I withdrawed a total of 2600€ in usdt, all withdrawals have been placed "in review" since 1 year. I haven't been able to cancel my withdrawals or approve them. Upon seeing my previous review... See more

Company replied

Rated 1 out of 5 stars

Banned for no reason so they won’t pay me my VIP bonuses. I’ve been trying for months to get an explanation, but they refuse to give any (most likely because there isn’t one). They blocked my payout... See more

Company replied

Rated 5 out of 5 stars

The best Shuffle support agent I’ve ever had the pleasure of dealing with helped me a lot Ethel. From start to finish, she was incredibly patient, knowledgeable, and genuinely committed to resolving m... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Gaming service Provider

Written by the company

The next generation in online casinos - play all of your favourite games on Shuffle, with the best rewards!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good

very good house

December 31, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We’re really pleased to hear that you’re enjoying Shuffle. Your support means a great deal to us, and we look forward to continuing to provide you with a great experience.

Rated 1 out of 5 stars

Bad experience on shuffle casino

Bad experience on shuffle casino
From joining to now my pnl
-23000$
İmagine i never hit even 500 $ on casino
Now i stoped casino for 1 year .
Maybe 🤔 on that time shuffle release my first max win
Shuffle sport is 100% good 👍🏼
You can see my screenshot on my X : @MorroMorro85
İ don't suggest
İm actually -27000$
The worste casino ever
14 years of gambling this is the first time seen like this scam

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Shuffle has great communication and…

Shuffle has great communication and bonuses for users. Truly a readable experience -Kolven19

December 1, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Thanks for the positive review! It’s great to know you’re enjoying our games and services. If you ever need assistance, our support team is available 24/7.

Rated 2 out of 5 stars

I have been waiting 24 days for a 20k…

I have been waiting 22 days for a 20k payout I never have had any issue with shuffle and have used them for a year every time I ask about my withdrawl they just keep telling me tomm its ridiculas since i have put alot of money into shuffle over the year time. I like using shuffle and have been with them for a year and never have had this problem but now I am at 24 days and still waiting I still and hoping they resolve this as I would like to get back to using there site instead of other ones

Just a update I am suppose to recieve my withdrawl today once I recieve i will be changing this to a 5 start review as this is the only time I have ever had any issue with anything and have been using Shuffle for over a year

UPDATE- We are now on 25 days of waiting on my withdrawl to be approved. Yesterday I was promised it would be done 100% and still nothing its like they dont want me to gamble on there site. In all my years of online gambling I have never had a issue of getting my withdrawls like I am with Shuffle I just do not understand why they say the same thing everyday and I get the same result nothing maybe today they will come thru
UPDATE we are now on 30 days and still the same story we are working on it this is crazy

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Withdrawal pending for weeks with no response

have been waiting for my withdrawal since November 15. My withdrawal has been under “review” for weeks and I still haven’t received my money.

I contacted customer support multiple times, but I haven’t received any clear response or solution. There is no transparency about how long this review process will take, which is very frustrating.

A financial platform should process withdrawals in a reasonable time and keep users informed. I hope this company improves its customer support and withdrawal process, because this experience has been very disappointing.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great website

Great website — it genuinely competes with major platforms like Stake and Roobet, offering significantly better bonuses, rakeback, and overall rewards.

December 27, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We appreciate your feedback and are glad to hear you’re having a positive experience on Shuffle. Thank you for playing with us.

Rated 5 out of 5 stars

Amazing website they give us big big…

Amazing website they give us big big bonuses after lossses i request them to give me bonus they given me big bonuses ♥️♥️♥️ Best casino

December 27, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We’re delighted to read your review, thank you for choosing Shuffle. If you ever need help, our customer support team is always available via live chat.

Rated 1 out of 5 stars

This is ridiculous

This is ridiculous, shuffle says once you reach sapphire rank at 3 million wagered you will get a vip host. I wagered 1.5 million alone in 1 month and reached sapphire and yet they tell me we won't give you a host or the bonuses you get for being hosted. This is pure favoritism by which they are choosing who to host and it's bullshit.
So if based on certain criteria me having 1.5 million wager in a month doesn't qualify me for a host? I have contacted support many times they tell me everytime we won't give you a host and that's it we don't have to tell you why, that's final. Everytime I ask. I should of gotten good bonuses from the month I had 1.5 million wager and I didn't. If I say my username you'll just lower my rtp and lock my account for leaving a review.

December 22, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Thank you for your review. After checking our records, we’re unable to locate an account matching your claim, and at this time you are not recognized as an active user on our platform.

VIP host assignment is based on specific internal criteria and verified account activity. If you believe this is a misunderstanding, we encourage you to contact our support team directly from the email associated with your Shuffle account so we can properly review and clarify your status.

We’re happy to look into this further once we can confirm the account details.

Rated 1 out of 5 stars

New costumer to them

New costumer to them, had worst experience.
1.to get 100% match bonus, they're advertisement says Verify-deposit-contact for support. well that's not a case.
2. support doesn't actually reply, copy paste stuff, and don't answer actual questions.
worst casino I've ever played online

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

Bullshit company

Bullshit company, no problems with withdraws HOWEVER, selfexclusion is only good for the casino, not yourself. What they dont tell you is that unlike other casinos, when you self exclude, they wont allow you to claim your monthly, weekly nor any bonuses that you would get otherwise. This is not a thing on any other casino, other casinos still let you withdraw money that belongs to you. Unlike this one

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

BANGZYYY EXPERIENCE

Great experience, and always great support

December 24, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Thanks for the great review! We’re pleased to know you’re enjoying the platform. Remember, our support team is available 24/7 should you ever need assistance.

Rated 5 out of 5 stars

I like it

I like it, good support and good colors

December 22, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Thanks for the positive comments! We’re pleased you’re enjoying our games and services and appreciate your continued support.

Rated 5 out of 5 stars

Excellent betting interface

Excellent betting interface, very easy and intuitive, and the odds are good too. They also have many slots and the bonuses are unbeatable.

December 21, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

We’re delighted to hear such positive feedback, thank you for playing on Shuffle and for taking the time to leave a review.

Rated 1 out of 5 stars

SCAM

I was able to withdraw perfectly fine days prior but as soon as I win the jake paul promo, I am asked to kyc and my withdrawal is put into review. This website is so quick to take your money but as soon as you want to withdraw, its a whole process. STAY AWAY FROM THIS SCAM WEBSITE

December 21, 2025
Unprompted review
Rated 2 out of 5 stars

its scam

its scam . u enter the bonus for 10 time and u still loses . i have played in many websites like stake or 1xbit they have Rtb but shuffle u well loos every time u play 💔

October 1, 2025
Unprompted review
Shuffle logo

Reply from Shuffle

Shuffle remains highly competitive with industry standards for RTP by offering a wide range of games with transparent and clearly displayed return-to-player values. All Shuffle Originals and provider games show their house edge directly within the game settings, allowing players to make informed choices. Provider games operate with edge set by their respective developers.

This commitment to transparency ensures Shuffle meets and aligns with established industry expectations while providing a fair and entertaining experience.

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