Shu's Reviews 7,714

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Great slippers! These are so comfortable and warm, without being too hot, and are quite easy to get on and off. They are true to size and fit my wider feet with no problem, without binding.

Rated 4 out of 5 stars

So far so good, comfortable, affordable and warm. The label has come loose though which makes me wonder about the quality of stitchings and how long they'll last.

Rated 5 out of 5 stars

As a returning customer I am already pleased with the product. I was particularly pleased in this case by quick processing leading to a speedy delivery.

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4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Rated 4 out of 5 stars

So far so good?

So far so good, comfortable, affordable and warm. The label has come loose though which makes me wonder about the quality of stitchings and how long they'll last.

November 27, 2022
Rated 1 out of 5 stars

Style but no substance

Eventually they cancelled the order, presumably because they didn't have the stock, but reason was unclear to me. Only positive point was that they did inform within 2-3 weeks. Problem also that I was then spammed to review service, which is why I am bothering to write this review.

October 10, 2022
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Reply from Shu's

Hi Caroline

We wrote the following to you in an email.

The ordered shoes have by mistake not arrived home
with the consignment we have just received.

Therefore, we are forced to cancel/refund your order, that
We apologize many times.

If you want to make a new order, we will offer you a discount of 30%.
To make use of this offer, simply reply to this email
and state the new order no. and we deduct the discount.

We apologize once again for the error and the inconvenience it may cause.

Have a good day.
Greetings Rikke

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