Shuttercraft - Swindon Reviews 33

TrustScore 4.5 out of 5

4.5

246 Croft Road, SN1 4RW Swindon, Wiltshire, GB


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Rated 5 out of 5 stars

We have just had our third set of shutters fitted. We have been very pleased with the service and aftercare with all of them and would highly recommend Shuttercraft Bristol

Company replied

Rated 5 out of 5 stars

So glad we chose Shuttercraft Swindon, I would have no hesitation in recommending them. From the initial contact right through to the installation Chris was both professional and friendly and kept... See more

Company replied

Rated 5 out of 5 stars

Hi just to say thankyou so much to Ryan for replacing our 2 slats today especially as it was not your company's fault on the reason for replacement ...such a lovely polite friendly young man just want... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have had shutters from Shuttercraft fitted. We have Victorian home built by somebody who didn't appear to have a set square. But each time Shuttercraft have fitted their pro... See more

Company replied


Company details

  1. Window Treatment Store

About Shuttercraft - Swindon

Written by the company

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

Discover Our Shutters
Discover Our Blinds
Find Your Local Shuttercraft
Living Room Shutters

Contact info

  • 246 Croft Road, SN1 4RW, Swindon, Wiltshire, United Kingdom

  • 01793 467 530

4.5

Excellent

TrustScore 4.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent

We have just had our third set of shutters fitted. We have been very pleased with the service and aftercare with all of them and would highly recommend Shuttercraft Bristol

February 11, 2026
Unprompted review
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Reply from Shuttercraft - Swindon

Thank you so much for your continued support, we’re absolutely delighted to have fitted your third set of shutters! It’s fantastic to hear that you’ve been pleased with both the service and aftercare each time. We truly appreciate it and hope you enjoy your shutters for many years to come.

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Rated 3 out of 5 stars

The actual shutters are good quality

The actual shutters are good quality. The man who fitted them was brilliant. It's the person who measured the windows in the first place was the problem. Out of three windows and a French door. One window and door fitted as they should. One shutter frame was 15mm to short and had to remade. The other window the actual opening was not the same height on both sides. If this had been highlighted at the time of measuring we may not have had the shutters fitted to that window. We now have to live with a strip of white upvc across the top.

June 7, 2025
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Reply from Shuttercraft - Swindon

Hi Ray,

Thank you for your review and for sharing your experience.

We’re pleased to hear that you’re happy with the quality of the shutters and the installation service, that’s exactly what we aim for. However, we’re sorry the measuring stage didn’t meet the same standard.

Your feedback has been shared with the team to help improve our processes and ensure these types of issues are highlighted earlier in the journey.

If there’s anything more we can do, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great shutters and great service

Great service from the Swindon Shuttercraft team, from the initial survey visit to the installation, there was good communication throughout. The quality of product and installation is excellent, we’ve used them in a couple of houses and are never disappointed with results.

May 2, 2025
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Reply from Shuttercraft - Swindon

Hi Chris, thank you so much for your kind words and continued trust in Shuttercraft Swindon! We're thrilled to hear that you've had a consistently positive experience with us across multiple homes. We really appreciate your support!

Rated 5 out of 5 stars

very good service and quality in…

very good service and quality in supplying and installing bespoke shutters for arched windows. Highly recommend.

April 9, 2025
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Reply from Shuttercraft - Swindon

Thank you for your kind review Mark! We're so pleased to hear that you're happy with the service and quality of your shutters. It was a pleasure to work on such a unique feature, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Good quality product.

Good quality product.
Professionally fitted.
Very happy.

January 19, 2025
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Reply from Shuttercraft - Swindon

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

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Rated 5 out of 5 stars

The shutters are excellent

The shutters are excellent, admired by all.
From survey through to installation Ryan did
a complete job, very professionally, all within
the agreed time .

November 10, 2024
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Reply from Shuttercraft - Swindon

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars
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Reply from Shuttercraft - Swindon

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

Rated 5 out of 5 stars

Ryan who fitted them was professional…

Ryan who fitted them was professional did an excellent job we both well pleased with them and how lovely they look. Ryan was also respectful of the house taking his shoes off

October 27, 2024
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Reply from Shuttercraft - Swindon

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Brilliant Shutters …

Brilliant customer service throughout the whole process. The quality of the shutters is fantastic, I am so happy with the look and design. I would highly recommend Shuttercraft to friends and family.

October 27, 2024
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Reply from Shuttercraft - Swindon

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

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Rated 5 out of 5 stars

A very quick and easy process

A very quick and easy process. Staff were excellent on the phone, email etc and also when they came to measure up. Fitting was excellent and no mess at all. Would highly recommend the Swindon Branch.

July 21, 2024
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Reply from Shuttercraft - Swindon

Dear Michele, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 5 out of 5 stars

They are a very professional company

They are a very professional company: they arranged my appointment straight away, took the measurements and the order was placed. Excellent communication via email.

June 9, 2024
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Reply from Shuttercraft - Swindon

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

Rated 5 out of 5 stars

Very Professional from start to finish

The person who fitted the shutters also came to measure. The shutters fitted perfectly on the fitting day, The person was very professional.

November 10, 2023
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Reply from Shuttercraft - Swindon

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

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Rated 5 out of 5 stars

From Quote to installation - Professional

From Quote to installation, everything was professional. I am so pleased with our shutters it makes the room feel larger. They have been in for over a month now, but every time a walk into the room they make me smile as they look so good.

August 5, 2023
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Reply from Shuttercraft - Swindon

Dear Tanya, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

Rated 4 out of 5 stars

They delivered what they promised

They delivered what they promised. The only thing is the blinds are made in China so you have to wait the time frame they tell you which is quite a wait.

July 8, 2023
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Reply from Shuttercraft - Swindon

Thank you for your feedback. We're very pleased that you had a great experience with us.

Rated 5 out of 5 stars

Thank you Ryan

Hi just to say thankyou so much to Ryan for replacing our 2 slats today especially as it was not your company's fault on the reason for replacement ...such a lovely polite friendly young man just wanted to say as that service goes a long way 😊

July 10, 2023
Unprompted review
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Reply from Shuttercraft - Swindon

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

Rated 5 out of 5 stars

High Quality Installation

This is the second time we have had shutters from Shuttercraft fitted. We have Victorian home built by somebody who didn't appear to have a set square. But each time Shuttercraft have fitted their product as if our house was perfectly angled. Oh, and the shutters are really good as well!

May 10, 2023
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Reply from Shuttercraft - Swindon

Dear Jackie, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

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Rated 5 out of 5 stars

So glad we chose Shuttercraft Swindon

So glad we chose Shuttercraft Swindon, I would have no hesitation in recommending them.
From the initial contact right through to the installation Chris was both professional and friendly and kept us informed at all times.
A big thank you to Marcus who was clearly experienced and fitted the shutters quickly to a high standard and left everything clean and tidy.
So glad we decided to have the whole house done as every room now looks so different. We are really satisfied, a fantastic job.
Again a big thank you to everyone involved.

February 28, 2023
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Reply from Shuttercraft - Swindon

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

Rated 5 out of 5 stars

Lovely shutters

Lovely shutters. Cleaned up after themselves. Very pleased with everything

March 5, 2023
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Reply from Shuttercraft - Swindon

Dear Alison, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! We look forward to seeing you again soon.

Rated 3 out of 5 stars

Looks good - but a lengthy order fulfillment..!

The shutters took a long time to arrive from order (approx 3 months) but were fitted cleanly and efficiently. However, the shutters had integral blackout blinds included but leaked too much light, which it transpired were due to the middle section being manufactured (in China) out of alignment. On reporting this issue to Shuttercraft, they accepted the issue and had the offending sections replaced (which took another 3 months), whilst also adding further attachments to make the blackout effect much better. The final result looks great and the fitter was quick and efficient on both occasions - just the original manufacture and the amount of time it took to get to the final outcome was the downside..!

February 22, 2023
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Reply from Shuttercraft - Swindon

Thank you for your feedback Mr Toomey. We appreciate your patience throughout the process of refitting, and apologise again for the length of time it took. We're glad you're really pleased with the final outcome!

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