Shutterly Fabulous® Reviews 4,346

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. Window Treatment Store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Naj & Marcin - truly outstanding!

We cannot express enough thanks to both Naj and Marcin. From start to finish, our experience with Shutterly Fabulous has been absolutely exceptional. They were incredibly helpful, professional, and the level of customer service they provided was truly outstanding.

We needed some of our shutters and framework temporarily removed to allow replacement window panels to be fitted, and Naj promptly arranged for Marcin to carry out a survey. Marcin explained the entire process clearly and honestly, making sure we understood that some minor damage could occur during removal, although every care would be taken.

Naj then arranged for Marcin to remove the shutters the day before the glaziers arrived and return the following day to reinstall them. As expected, there was a small amount of damage, but this had been fully explained to us beforehand and was handled with complete transparency and professionalism.

Marcin’s skill and craftsmanship are second to none! You would never know there had been any damage, in fact, you wouldn't be able to tell that the shutters had even been removed. We are absolutely delighted with our shutters and equally impressed by the exceptional customer service we received throughout the entire process. The communication from Naj couldn’t have been any better. An absolute pleasure to deal with them both. Thank you!

May 21, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Andrea, this is an amazing review, thank you so much!

We pride ourselves on our full service including aftercare and are so glad you're happy with everything.

Naj is currently beaming ear to ear with your kind words and we will ensure Marcin is made fully aware of the positive impact his expertise has had.

Thanks again Andrea and have a great day!

Rated 5 out of 5 stars

Excellent Customer Experience

Quick to book an appointment, the fitter measures and attends the appointment, immediate pricing and overall extremely efficient.

May 19, 2026
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Reply from Shutterly Fabulous®

Hi Tracey, thank you for your review, we are thrilled you had a positive experience! Have a fabulous day.

Rated 5 out of 5 stars

Fantastic knowledge

I had my measurements taken tonight by Maciej. Not only was he a pleasure to talk to but his knowledge and advice about shutter was exceptional. I have now ordered the shutters!

May 20, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Sally, thanks for your positive feedback! We are very pleased you had an exceptional experience and Maciej will be over the moon with your kind words.

We hope you enjoy your fabulous new shutters once they have been fitted.

Rated 5 out of 5 stars

Excellent Quality Shutters Expertly Fitted

Stuart was our Shutter Specialist. He was friendly & professional & provided us with great advice when we were choosing the spec.
We were also lucky to have him for the installation process where his workmanship was meticulous & superb & he left the area spotless afterwards.
He also spent some time going through the operating & aftercare process in detail.
Shutterly Fabulous supplied us with excellent quality & competitively priced shutters which were expertly fitted by Stuart. Thank you!

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Gina, it was a pleasure to read your glowing review, thank you so much!

We agree that Stuart is meticulous and superb, and will ensure he knows how happy you were with the installation and advice.

Enjoy your fabulous new shutters! Thanks again and have a great day.

Rated 5 out of 5 stars

Mike Malhan was fantastic and diligent

Mike Malhan was fantastic and diligent. Great quality product, looks gorgeous. Mikes advice was spot on and he is extremely courteous and helpful

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Carl, thank you for taking the time to leave such a positive review! We aim to provide this exact level of fabulous service and will make sure Mike gets your glowing feedback!

Rated 5 out of 5 stars

Fantastic service from start to finish…

Fantastic service from start to finish Josh Graham was our surveyor and fitter, I cannot praise him enough, explained everything perfectly, and did a first class job with the installation, also all completed from initial survey to install in a little over 3 weeks, highly recommend the company and Josh, thank you.

May 18, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Nigel, thank you for your positive feedback, we are over the moon you're happy with your fabulous new shutters and we will ensure Josh is given this feedback on his amazing work!

Rated 5 out of 5 stars

Outstanding service and beautifully crafted shutters

We recently had shutters fitted by Luca and we honestly could not be happier with the entire experience.

From the very first quote appointment, Luca’s attention to detail was second to none. He is incredibly knowledgeable, honest, and clearly takes enormous pride in his work. He talked us through every option with genuine care and professionalism, and it was obvious from the start that he really knows his craft.

Not only is Luca exceptionally good at what he does, he is also a genuinely lovely person — warm, personable, and easy to have around. By the end of the job he honestly felt like part of the family! He was also brilliant with our two-year-old dog, which meant a lot to us.

Luca works incredibly hard and is meticulous in everything he does. He cleans up as he goes, pays attention to every little detail, and simply won’t finish the job until he is completely happy with the result. That level of care is rare to find.

The quality of the shutters is absolutely superb and has completely transformed our home. It genuinely feels like we’re living in a new house — they’ve added such a beautiful finishing touch to every room.

We cannot recommend Luca highly enough. He is a complete professional, an absolute workhorse, and someone we would recommend to anyone without hesitation

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Deb, thank you so much for such a positive and detailed review!

We are very lucky to have Luca for a specialist and he will be over the moon with this amazing feedback.

Please give your dog a pat on the head from us and enjoy your fabulous new shutters! Thanks again and have a great day.

Rated 5 out of 5 stars

Your man BEN was excellent at…

Your man BEN was excellent at explaining your shutters
Phoned to tell us he was coming ahead of scheduled time (very good)

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Mr Singh, thank you for taking the time to leave us a positive review, we are very glad you had an excellent experience and rest assured when you do get your shutters installed, this will be nothing short of fabulous too!

Rated 5 out of 5 stars

Fabulous shutters

Reshad Allymamod both measured and fitted my shutters. Reshad did a fantastic job and I'm absolutely delighted, our room has been transformed!

May 12, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Siobhan, thank you for your amazing feedback! We are thrilled you are delighted with your fabulous new shutters and our fantastic Reshad will be over the moon with your kind words!

Rated 5 out of 5 stars

Fantastic product, unbeatable service and installation

We are so pleased that we went with Shutterly fabulous, they had a great range of options, fantastic prizes, but most importantly our fitter, Luca, was just incredible. He was everything you would want in a tradesperson, honest, diligent, communicative and a perfectionist. He ensured we were fully aware of all the pros and cons of everything we were considering, took his time on the measurements and then would not leave until he and we were 100% happy with the installation he had done, we were straight away as he did it perfectly before he asked us to take a look. I cannot speak of him highly enough and I only wish we could use him for any work we needed on our house.

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Emil, thank you for your wonderful feedback!

We are thrilled your experience was as fabulous as it should be and hope you enjoy your new shutters!

We will feed this back to Luca also to show him how brilliant he is.

Rated 5 out of 5 stars

Shutterfly Fabulous are just that

Shutterfly Fabulous are just that. Very speedy arrangement for our measurements to be taken. Great advice from Daniel who was extremely helpful, knowledgeable and friendly. We’re now waiting for our shutters, and looking forward to seeing Daniel again in a couple of months when he comes back to fit them. Our experience so far is that this is a company who looks after customers, and offers great service and beautiful shutters.

May 14, 2026
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Reply from Shutterly Fabulous®

Hi Lynn, thank you for taking the time leave a review. We are thrilled you've had a fabulous experience so far, rest assured that this will continue throughout the process.

Thanks again and have a great day!

Rated 5 out of 5 stars

So happy with our shutters

So happy with our shutters, Nevil was brilliant highly recommend

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Thank you Abbie for your positive feedback. We are very glad you're happy with your fabulous new shutters and Nevil will be informed just how pleased you are with his work!

Rated 5 out of 5 stars

The person who followed my case was a…

The person who followed my case was a great professional Viktor M, he is very kind accurate and responsive. The organisation is remarkable as they send right away someone to show you the sample and take the relative measurements, the same person the install the product once this is ready. Shutters look fabulous, very high quality product

May 19, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Michele, thank you for your positive feedback.

We are very pleased you are happy with everything and hope you enjoy your fabulous new shutters.

Thanks again and have a great day

Rated 5 out of 5 stars

I visited John Lewis to book an…

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment.
Greg the consultant was going to be late however we received a phone call to let us know.
Greg was very knowledgeable and gave us ideas we hadn't thought of. He described how the shutters would work and the best system for our doors.
After paying deposit later that day we received confirmation and a £50 John Lewis voucher.
I look forward to seeing them in place.

May 17, 2026
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Reply from Shutterly Fabulous®

Hi Helen, thank you so much for your wonderful review! We can't wait to install your fabulous new shutters and hope you enjoy your £50 John Lewis voucher in the meantime!

Thanks again and have a great day.

Rated 5 out of 5 stars

Craig came out did all measurements and…

Craig came out did all measurements and sorted out very competitive price and will be back in 12 weeks to fit. Very smooth experience 👌 so be leaving another review after fitting. But up to now smooth transaction

May 14, 2026
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Reply from Shutterly Fabulous®

Hi Craig, thank you for leaving this positive review, we really do appreciate it.

We look forward to installing your fabulous new shutters!

Rated 5 out of 5 stars

Our experience has been very positive

Our experience has been very positive . The person dealing with our queries and orders over the phone could not have been more helpful. Matthew who came to complete the measuring of the window was punctual, polite and provided us with the information required. Hopefully this high level of service will continue through to the fitting.

May 16, 2026
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Reply from Shutterly Fabulous®

Hi Barbara, thank you for taking the time to write this positive review. We are glad your experience has been great so far and we will of course maintain this level of service throughout the entire process.

Thanks again and have a fabulous day.

Rated 5 out of 5 stars

From start to finish the customer…

From start to finish the customer service was excellent.
During the quote process we received some excellent advice which helped us select the best product for our house. The installation by Mat Hulson was smooth and without fuss. Quick and clean. No hesitation to recommend

May 14, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Andrew, thank you for taking the time to leave this glowing review. We are so pleased your experience was as fabulous as it should be!
Enjoy your new shutters and have a wonderful day.

Rated 5 out of 5 stars

I have just ordered my shutters Darren…

I have just ordered my shutters Darren our fitter came and measured on time very professional and helpful.
Ordering and paying deposit was easy. I did have a amendment to make after my order was placed I was a little worried as T&Cs state no amendments once ordered is accepteed, which was under 24hrs. However this was dealt with very quickly, a email confirmation of change, and no problem at all. The lady on the aftercare team was lovely .
I will update after installation but really looking forward to receiving them. So far 10/10
I would recommend.

May 16, 2026
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Reply from Shutterly Fabulous®

Hi Gary,

Thank you for taking the time to leave this positive feedback, we are over the moon that you have had a fabulous experience so far, which will continue of course throughout the entire process.

Thanks again and have a great day!

Rated 5 out of 5 stars

Wonderful service from Mike Malhan

Our installer Mike Malhan was absolutely wonderful, he took his time with the initial enquiry and through the installation process, amazing. We are really pleased with the shutters and thanks Mike.

May 18, 2026
Unprompted review
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Reply from Shutterly Fabulous®

Hi Gary, thank you for your feedback; we strive to provide an unrivalled service at all times and Mike will be thrilled to hear he has done just that!

Enjoy your fabulous new shutters!

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