Shutterly Fabulous® Reviews 4,347

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and expertise, often highlighting their ability to provide excellent advice and meticulous work during both the measurement and installation processes. People are very satisfied with the quality of the products, describing the shutters as amazing, fabulous, and well-constructed, significantly enhancing the appearance of their homes. The overall service is frequently described as excellent, efficient, and seamless, with many consumers appreciating the smooth user experience from initial inquiry to final fitting. However, some people were dissatisfied with the service, citing issues like long waiting times for products and a general lack of communication. A few other people also felt that the aftercare service was poor, and in some instances, customers reported receiving damaged products or experiencing delays in locating their orders.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

People report positive experiences with service. Customers frequently praise the professionalism and... See more

Product

Users describe positive interactions with product. Customers are delighted with the quality and appearance of... See more

Quality

Consumers find quality to be positive. Many reviewers praise the exceptional quality and craftsmanship of the... See more

User experience

Clients share positive opinions on user experience. Many reviewers describe their overall experience as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish a great experience and even better with the Blue light discount . They look amazing , much better than I envisaged I have a large window , now have many options as I got the... See more

Rated 5 out of 5 stars

Fast , efficient booking service . Chap who came to measure up was fantastic . Didn’t rush me to choose my shutters and explained everything clearly, can’t praise Shutterly fabulous enough and can’t w... See more

Company replied

Rated 5 out of 5 stars

Love the shutters but had to wait quite a long time for them. I think they are made in China (wooden ones) I do recommend you check the lead time properly before paying the ‘quicker’ delivery fee as I... See more

Rated 5 out of 5 stars

I visited John Lewis to book an appointment, this was done within 30 minutes with a Saturday appointment. Greg the consultant was going to be late however we received a phone call to let us know... See more

Company replied


Company details

  1. Window Treatment Store

About Shutterly Fabulous®

Written by the company

As the UK's original shutter experts, we don't just sell shutters; we transform spaces with flair and precision. Since 2002, we've been setting the standard for shutters, with a reputation built on quality, outstanding service, and fabulous value.

From day one, our mission has been simple: to offer expert design advice, a seamless measure-and-install service, and care that goes beyond the final fit. That passion hasn't changed, we've just grown to bring fabulous nationwide.

With a network of local shutter specialists across the UK, we're always close by and ready to help you find the perfect fit for your home. Because when it comes to shutters, no one does it quite like Shutterly Fabulous.

We'll never be out-styled, or out-priced

Written by the company

From us, you can expect passion, precision, and our famous Price Beat Promise. Shop with confidence knowing we won't be beaten on price, because if you find you could have bought your shutters cheaper, right up until installation, we'll refund the difference (and a little extra too!)

10-Year Guarantee

Because when we say Fabulous, we mean it, and guarantee it.

We understand that choosing shutters is a big investment, so we've made it simple to feel confident in your decision. From the moment your shutters are installed, they're protected for an industry leading 10-years.

You'll receive cover for structural integrity, warping, and any significant paint or stain discoloration, because we believe Fabulous should never fade.

Contact info

Promotion box for Shutterly Fabulous®

Shutters Fitted in As Little as 2 Weeks

plus 25% off every order

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thrilled!

Mike Malhan did a fantastic job fitting the shutters in our house. We are thrilled with the craftsmanship and couldn't recommend highly enough. Thanks Mike!

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

The Braunton rep we saw

The Braunton rep we saw, was polite, friendly & explained in detail the product we were interested in. Also the process leading up to him fitting the shutters.

April 20, 2026
Rated 5 out of 5 stars

Fantastic Experience from Start to Finsh

Excellent service from Joe Calcott from initial consultation to measuring to installation.
He is professional, knowledgeable, friendly and technically superb!
Shutters are amazing.

May 8, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Hi Sandra, thank you for your positive review; this will be fed back to our technically superb Joe!

Enjoy your fabulous new shutters.

Rated 4 out of 5 stars

Good service

April 23, 2026
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you Roy for taking the time to leave us your feedback.
We hope you enjoy your fabulous new shutters!

Rated 5 out of 5 stars

My beautiful shutters,fitted by great guys!

From the initial quote for our shutter blinds, we liked Aarons approach and easy personality, we could tell the product was the quality we were looking for. He gave us a fair price.
The shutters were fitted yesterday (8/5/26) by Aaron himself and his colleague Maciej...they were very professional,polite, took their shoes off lol...and installed the shutters to a very neat high standard! We are thrilled to bits! I love them, highly recommend, thank you.

May 8, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you for your feedback, Marina! Both Aaron and Maciej will be over the moon to hear how pleased you are and this is exactly the kind of feedback we pride ourselves on.

Enjoy your new shutters!

Rated 5 out of 5 stars

Victor & Daniel

I contacted Shutterly Fabulous in January. Victor talked me through the best options for my home. Victor was extremely accurate in measuring and style for me! Shutters have now been installed with his colleague Daniel.
The work of both Victor and Daniel was exceptional.
Thank you very much.
AM

May 1, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Victor and Daniel will be delighted to hear how happy you are with the finished result, we’ll be sure to pass your feedback on to them.

Enjoy your fabulous new shutters

Rated 4 out of 5 stars

Shutterly Fabulous were prompt in…

Shutterly Fabulous were prompt in arranging a site visit and never pushy with upselling or “buy now” tactics. Communication throughout the process was excellent, and once the shutters had been manufactured they were quick to arrange fitting.

The fitting itself was a breeze and Marcin, who also fitted shutters at our previous property, was on form as ever. Hardworking, polite and a real perfectionist.

I’d say the only downside to the process was having to make 100% payment prior to fitting and seeing the finished result. Dealing with many companies, this does leave the consumer with little leverage should something go awry.

Thankfully, having worked with Marcin before, we were comfortable taking that risk and we’re very happy with the end result. We wouldn’t hesitate to recommend Shutterly Fabulous and will definitely use them again. Thanks 🙏

March 23, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

We really appreciate you leaving great feedback. It's fantastic that your experience with the company, and Marcin made you feel at ease to put your trust in us again.

Rated 5 out of 5 stars

Utterly Shutterly Fabulous!

I cannot speak more highly of of Anton (the fitter) and of Utterly Shutterly. From start to finish, the whole process was seamless and without stress. The quality of the shutters is superb and I am very, very pleased. My grateful thanks to all concerned!

May 7, 2026
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you so much for such a fabulous review. We’re delighted to hear the whole experience felt smooth and stress-free, exactly how it should be.

Rated 5 out of 5 stars

We had our amazing new blinds fitted…

We had our amazing new blinds fitted today by the fabulous Darren! First class service, so professional and clean as he worked! Worked tirelessly for five hours with no break! Thanks Darren

May 7, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you for the fabulous feedback. We’re so pleased you’re loving your new shutters and that Darren delivered such a first-class experience.

Rated 5 out of 5 stars

Great Product and Experience

We had Josh Glover as our sales rep and fitter and he was amazing from the start. He was really positive and happy to chat through everything we wanted, and was keen to show us how the fitting would fix a few defects around the windows
When he came back to fit them he was very professional, and has done a great job
The product itself also looks and feels great, and the 10 year warranty is nice to have too

May 7, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

It’s wonderful to know you’re pleased with both the finish and quality of your shutters, and that extra peace of mind with the 10-year warranty too. We’ll be sure to pass your lovely comments on to Josh.

Rated 5 out of 5 stars

Josh Glover

Josh Glover measured up ordered my blinds and then came back to fit them.
He is a lovely young man and did a great job.
He tidied up and took all packaging away. So very pleased with my new shutters.

May 6, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Josh's attention to detail makes all the difference. We’ll be sure to pass your kind words on to him. Thank you for your lovely review.

Rated 2 out of 5 stars

I’m really not happy & have had a…

I’m really not happy & have had a remedial appt also. Side Shutters look worse after this visit, white residue left on windowsill, still smells quite strong,
Initial measure & appt was not explained properly to me, as my windows like most are not straight. Spent a lot of money as have large bay windows, have not got the energy to contact again, what’s the point. But I do not recommend.

March 31, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Dear Simone,

Thank you for taking the time to leave your review. I am very sorry to read that you are unhappy with your experience, and please accept our sincere apologies for the frustration and disappointment you have described.

We are particularly sorry to hear that the remedial appointment has not resolved the issues to your satisfaction and that this has left you feeling disheartened. This is certainly not the experience we would want for any of our customers.

We have not previously been made aware of these concerns, so we would very much appreciate the opportunity to look into this for you properly. A member of our team will be reaching out to you directly to discuss your experience in more detail and to understand how we can best put this right.

Thank you again for bringing this to our attention. We genuinely value feedback such as this, as it helps us to improve, and we hope we can speak with you soon and work towards a resolution.

Kind regards,
Shutterly Fabulous

Rated 5 out of 5 stars

I am so happy with my shutters that I…

I am so happy with my shutters that I have had recently fitted. Spencer measured, quoted and fitted the shutters and did a great job. He was friendly, polite and professional and made the whole process easy. Thank you Spencer!

May 5, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

What a lovely review to read, thank you. We’re so pleased Spencer looked after you so well and that everything came together just as you’d hoped. We’ll make sure he sees your feedback.

Rated 5 out of 5 stars

Quality materials and outstanding fitter

Initial meeting with Josh Glover went really well with good advice that made us feel confident to go ahead with our order after seeing 2 other companies. Josh came to fit our shutters today and he was polite, curtious and efficient. He is a very tidy fitter and he checked everything was to our satisfaction during the process. I would recommend Josh and Shutterly Fabulous to anyone wanting great quality materials and a fitter that knows his trade.

May 6, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

We’re so pleased Josh gave you confidence from that first meeting and that the fitting went so smoothly. We’ll make sure your kind words are passed on to him.

Rated 5 out of 5 stars

Great product and friendly staff.

After speakig to a lovely lady at Shutterly fabulous the appointment for the initial consultation was made. Christopher came and went through everything was very knowledgable and at no point did I feel pressured into going forward with a sale. When the shutters were ready he came back to fit them and when finished showed me how everything works. He removed all the packing materials away and vaccumed the area. I am really pleased with them and would reccommend them without hesitation. Linda (Bristol).

May 2, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

What a lovely review to read, thank you, Linda. It’s great to know you’re happy with your new shutters. Thank you for recommending us ✨

Rated 5 out of 5 stars

Amazing Shutters

Recently had shutters fitted by Paul Currie who has done an amazing job🙂 ( rarity & bonus having the same person measure up & then 16wks later installing them👍)
Paul was punctual, even arriving early on day of installation after contacting me . He's a very friendly, knowledgable & efficient guy. All the packaging was taken away & everywhere was left clean & tidy. Shutters look really classy & so neat ( no dangling curtains gathering dust or strings hanging from venetians!!). So thrilled with them that we've already ordered more... Thankyou Paul Currie & Shutterly Fabulous🙂

April 30, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

How fabulous, Tracey! We’ll be sure Paul sees your feedback, and we’re especially grateful you’ve already come back for more.

Rated 5 out of 5 stars

We are absolutely thrilled with our…

We are absolutely thrilled with our shutters from Shutterly Fabulous. From the moment we met Victor the whole experience has been professional, friendly, polite, courteous. The shutters are of excellent quality and look stunning. We could not be happier and could not recommend them more highly especially Victor. Thank you.

May 5, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

How fabulous! We’re so pleased everything felt smooth and professional throughout and that you’re loving the end result. We’ll make sure Victor hears your feedback.

Rated 5 out of 5 stars

Lewis came out initially to measure

Lewis came out initially to measure. He took his time going through all possibilities for the shutters and was very helpful. He came to fit them and did a great job. Very polite, informative and professional.

April 27, 2026
Unprompted review
Shutterly Fabulous® logo

Reply from Shutterly Fabulous®

Thank you, we really appreciate you highlighting both Lewis' helpful approach and professionalism. We hope you love your fabulous new shutters!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look