Fast delivery and great tasting food.
March 30, 2026
Reply from Siam Chili
Thank you so much! We’re glad everything arrived quickly and that you enjoyed the food. We truly appreciate your feedback and look forward to serving you again soon.
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Company details
Written by the company
Siam Chili brings authentic and restaurant quality ingredients for Thai dishes to your home. Anyone can make delicious Thai food at hime in just 3 simple steps. Variety of products include Tom Yum Set, Beef Noodle Set, Thai Curry Set.
Contact info
550 N Figueroa St, 90012, Los Angeles, United States
- support@siamchili.com
- siamchili.com
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This is just regular dried holy basil, not freeze dried.
This is just regular dried holy basil. It’s not freeze-dried. This is misleading your customers. The product page says it’s freeze-dried. But the actual product says heat-dried. They are not the same.
Update: The vendor issued a full refund right away, including the shipping cost. Excellent customer service, and the rating is updated accordingly.
The error is not just a “one-line” description, though. There are other mistakes. Notably, 90% nutritional value only applies if the product is freeze-dried. This is not true for regular dried herbs. Please update your description for future customers.
March 7, 2026
Reply from Siam Chili
Thank you for your message and for sharing your concern.
We understand why you raised this point. The product is indeed dried holy basil, as stated in the product title. However, we discovered that one line in the description mistakenly included the wording “freeze dried,” which was a writing error on our part. We agree that the wording could have been confusing, and we have already corrected it on the product page to prevent further misunderstanding.
Please rest assured that there was no intention to mislead customers. As soon as this was brought to our attention, we updated the description and processed a full refund for your order. There is no need to return the product, and you are welcome to keep it.
We appreciate you pointing this out to us and apologize for the confusion it caused.
Tom Yum soup is perfect!
Tom Yum soup is perfect!
I love the tom yum soup base so much. It is my favorite way to make hot pot at home and tastes just as good as the restaurant! I add a bit of tomato from my garden and season it my way and voila. Highly recommend.
February 10, 2026
Reply from Siam Chili
Thank you so much! 💛 We truly appreciate your love and support!
THANKS for the email telling me That i…
THANKS for the email telling me That i paid for the products and keeping me informed thru the whole process. and I did not wait to long..
September 9, 2025
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Fast shipping and product was received as expected!…
Fast shipping and product was received as expected. Will definitely purchase dried Thai basil from them again!
May 4, 2025
Excellent service and the Tom Yam mix…
Excellent service and the Tom Yam mix is amazing!!!
April 17, 2025
We love your products
We love your products, but they are hard to find in the stores. Everything is delicious, the tom yum is are favorite. So glad I found you on line and can order what we need.
February 22, 2025
Siam Chili makes the best Tom Yum Soup
Siam Chili makes the best Tom Yum Soup. Have try a lot of brands. This is the best, so easy especially for 1 person. Received my package today, I’m so happy. Been looking for this brand of soup for a long time. Thank U
February 19, 2025
Reply from Siam Chili
Thank you so much for your kind words! We're thrilled to hear you enjoyed our Tom Yum Soup and found it convenient. iHappy cooking, and enjoy every delicious bowl!
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Quick shipping
Quick shipping. Great service. I appreciate you guys for having holy basil. You do help alot of thai ppl.
October 25, 2024
Reply from Siam Chili
We truly appreciate taking time to share feedback about our products. We're grateful for your supports!
Reply from Siam Chili
Hi Ms. Smith, we appreciate your valuable opinion. Thank you!
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