I ordered a gift wrap and a message card along with the products, but they were not included in the delivery. The shipping process also took too long, and the packaging was not done with care — everyt... See more
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Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
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Enjoy free delivery on all orders within EU!
Mesterlodden 23, 2820, Gentofte, Denmark
Replied to 81% of negative reviews
Typically replies within 24 hours
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After ordering and paying for item was then emailed to say it was out of stock and purchase cancelled :(

Reply from Sif Jakobs Jewellery
This is the 3rd piece of jewellery I have bought from Sif Jakobs and once again I am very the moon with my purchase. I bought the earrings for my 19 year old daughters Birthday to go with a ring of the same design .
They go so well together and they look and feel top quality .
Would definitely recommend 👌

Reply from Sif Jakobs Jewellery
I’m so delighted with my beautiful Sif Jakobs ring, such a great design and extremely well made. The online order process including tracked delivery was easy and efficient and I was kept fully informed throughout.
I highly recommend Sif Jakobs - such stunning designs - and also their splendid online customer service team who sorted out a very small matter swiftly and with understanding. Many thanks.

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
I ordered an item on the 20th of July, and still have not received it...

Reply from Sif Jakobs Jewellery
Earring looked nothing like on line and much smaller

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
Sorry that there had been some ‘ theft ‘ during transit resulting in item missing in receivership of the parcel but I am happy that a prompt reply and refund was given! So I have regain courage for another purchase… this time fingers crossed as I am very impressed with the quality of the jewellery purchased before!! 🤞🏻

Reply from Sif Jakobs Jewellery
My purchase was canceled again due to the item being sold out. I don't understand you still allow customer to purchase it. This has happened already three times and I can't really trust you anymore. I decided not to purchase anymore.

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
I bought 2 of the same rings, just different colours, both in size 50, but one of them is bigger than the other and do not fit. I did measure the size 50 to fit me before i ordered and i have this size in other rings, so something must be worng with one of the rings i was sent.

Reply from Sif Jakobs Jewellery
Beautiful quality product . Very helpful staff and issue with being unable to use discount code resolved very quickly . Will definitely use this company again .

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery

Reply from Sif Jakobs Jewellery
Really lovely rings, but wrong items sent, went to reorder and one was out of stock. Really disappointed. Refund issued very quickly. Thank you

Reply from Sif Jakobs Jewellery
This was my first order with SifJacobs and it won’t be my last. I received my earrings in good time. They were very well packaged and of excellent quality.

Reply from Sif Jakobs Jewellery
The products are as described and as photos show them on the website. The delivery was fast. Packed well. My daughter is super happy. I’ll use them myself too😄

Reply from Sif Jakobs Jewellery
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