Sif Jakobs Jewellery Reviews 

483
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry designs, stating that the pieces are beautifully crafted and sparkle wonderfully. Consumers are also very happy with the exceptional quality and lovely presentation, noting that items arrive safely in gorgeous packaging. However, some people mentioned frustrating experiences regarding delivery delays and unhelpful courier services that caused considerable inconvenience. Additionally, some reviewers observed that certain items turned out to be much smaller than anticipated or had unexpected sizing inconsistencies. People buying these products as gifts found these unexpected sizing and delivery hiccups rather disappointing.

What people talk about most

Product

Consumers find product to be filled with satisfaction, frequently highlighting the beautiful quality and... See more

Quality

Clients share positive opinions on quality, frequently praising the beautifully crafted jewellery and... See more

Delivery service

Customers had ambiguous experiences with delivery service, as many reviewers praised fast shipping within a... See more

Order

Reviewers mention mixed feedback about order experiences, highlighting both smooth transactions and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really beautiful jewellery that I get many compliments on. I’ve got a few pieces now and all beautifully crafted. I bought two wave rings for stacking, which in the end turned out not to suit, but t... See more

Rated 5 out of 5 stars

First time I ordered from this company. The customer service is first class and very helpful, plus the items I ordered were well made and of great quality . I am sure that the earrings purchased as... See more

Company replied

Rated 5 out of 5 stars

Beautiful ring, great quality and delivered really quickly. So pleased with my purchase and wouldn’t hesitate to buy from this designer again… 🥰🥰🥰

Rated 5 out of 5 stars

Beautiful jewellery and fantastic customer service. I love the ring I purchased and I will be using this company in the future. There was a mix up with delivery and the staff at sif jakobs fixed it in... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...

Sif Jakobs Jewellery

Written by the company

Let Yourself Shine
Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.

Place your order as usual

We take care of the import duties & VAT!

Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!

Contact info

4.1

Great

TrustScore 4 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.1

All reviews

(483)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great looking Jewellery

Well designed website, which makes the buying process very easy. The prices are not too bad.

The earrings are beautiful and are very sparkly. I will always look at Sif Jakobs before buying

October 15, 2025
Rated 5 out of 5 stars

Yet again another piece of beautiful…

Yet again another piece of beautiful jewellery.Well packaged & arrived on time

September 22, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Diane,
We are delighted to hear about your satisfaction and your joy with the jewelry and the packaging. We look forward to assisting you again.
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Company has never issued a refund

I ordered a pair of earrings and ended up needing to return them. I have never received a refund and it has been a month since they were received by the company.

July 16, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Samantha,
We are sorry to hear about the experience you had with us. We always strive to ensure our customers have a positive experience. Please contact us at online@sifjakobs.com and we will assist you further with this matter.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

Haven’t received my order

Haven’t received my order, there was an internal error made by the Sif Jacob’s team relating to import tax.
Still not resolved.
No timeline and now no responses from customer services. Disgusting service.
Sif Jacob jewellery is my favourite brand but this appalling service will make me think twice about ordering again via the website. I’ll probably try another retailer who I have confidence about fixing problems swiftly.

August 29, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Debbie,
We are sorry to hear about your experience. As we mentioned in our email, we do everything we can to ensure the delivery goes as smoothly as possible, and we apologize for the issue with your delivery. We always respond to our customers, but you contacted customer service during the weekend. That’s why we are replying to your email today. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Really nice colour and looks elegant…

Really nice colour and looks elegant to wear.

August 29, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Valerie,
Thank you for your review.
We're happy to hear that you're satisfied. We look forward to assisting you again.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 4 out of 5 stars

Ring purchase

The rings I ordered are lovely but I did originally purchased 3 but was subsequently told one was out of stock even though it was clearly available to begin with!
The delivery firm UPS were useless as I was told a 3 hour window in the morning so took morning off work and then was told it would now arrive during a 4 hour window in the afternoon. Not good

August 29, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Debbie,
We are sorry to hear about your experience. Unfortunately, one of the rings was out of stock, which is why we were unable to send it. We apologise for the issue with UPS, we are of course doing everything we can to ensure that delivery goes as smoothly as possible. If any questions feel free to contact us.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Yummy ring!

Glad I traced your website. So many goodies. Just looove the ring. Looks well made. Fabulous statement ring. Fits to size. Quick delivery. Well packaged.
Would be amazing if you offered a slightly larger size.

August 14, 2025
Rated 1 out of 5 stars

Not happy at all I received a pair of…

Not happy at all I received a pair of earrings on the 1st August return them the same day as didn’t look like the photo I have emailed SifJabkobs twice to see if they have received them I haven’t had a response from them not a happy customer
Have now been contacted and issued a refund thank you

July 31, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Susan,
We are sorry to hear about your experience, that’s of course not how it should be. We will contact you via email so we can resolve this and assist you. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, first class services
Delivery very quick and great packaging.
Will be ordering again

June 25, 2025
Rated 4 out of 5 stars

Reliable and fast delivery

Reliable and fast delivery

May 29, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Zhang,
Thank you for your review. We are pleased to hear about your experience and satisfaction with us. We look forward to assisting you again.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 1 out of 5 stars

I was given a bracelet and it broke…

I was given a bracelet and it broke within a few months. The company then told us we could return it and they would send us a new one. We did this, only for us to be told the one I got given originally was out of stock. I was then told they would send us a voucher to order something different, they sent a voucher worth £63 when we spent £75 originally which makes no sense and is very unfair from an expensive jewellery brand. I then ordered a new necklace which is not like the pictures taken. The necklace is very very small and I have not been happy at all with this company.

May 22, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Grace,
We’re truly sorry to hear that you’re dissatisfied with your experience with us. A gift card for the amount of £63 has been sent to you, as this reflects the amount actually paid for the order. Since a discount code was used, we’re unable to issue a gift card for a higher value than the amount paid. We’re also sorry to hear that the design of the necklace did not meet your expectations. We do our utmost to ensure all jewellery measurements are clearly stated for our customers. If you have any further questions or concerns, please don’t hesitate to reach out to us at online@sifjakobs.com.
Wishing you a lovely day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

My order was so easy and a very quick…

My order was so easy and a very quick delivery.
My ring was so beautiful

May 27, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Mary,
Thank you for your kind message. We are happy to hear that you are satisfied with your order and with the piece of jewelry. We look forward to assisting you again. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Great service

Was delivered on time and pleased with my order.

May 15, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Lisa,
Thank you for your review. We are glad to hear about your experience and satisfaction. We look forward to assisting you again. Wishing you a great day. Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Pretty delicate high quality ring…

Pretty delicate high quality ring delivered promptly. Beautifully packaged. A special gift.

May 9, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Jacqueline,
Thank you for the review. We are happy to hear about your experience and your joy with the purchase and the jewelry. We look forward to assisting you again. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Stunning Jewellery

I purchased the Glorenza Cubic Zirconia Domed Hoop Pendant Necklace and matching Glorenza Piccolo Earrings as a gift for a milestone birthday. The recipient was absolutely thrilled with this beautiful and stunning piece of jewellery. It is simple, yet elegant and very eye catching, especially under lights. I would highly recommend it to anyone looking for something special. The company sent it out very quickly and well packaged.

May 9, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Eileen,
Thank you so much for sharing your experience. We are very happy to hear about the joy and excitement the jewelry brought. We look forward to assisting you again. Wishing you a lovely day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Very pretty

Very pretty and nicely packaged

May 2, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Marie,
We are happy to hear about your experience, and your satisfaction with us. We look forward to assisting you again another time. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Perfection

Absolutely beautiful wave ring , So pretty & delicate, Quality is impressive ,
Presentation of order is beyond amazing ! Makes it feel even more special ,
Ordering was seamless , Super Communication throughout ordering to delivery ( Extremely unfortunate we had the laziest DPD driver, parked outside, Left card to collect parcel out on the pavement , Furious !! But don’t want it to over shadow the rest of the experience)
Recommend this retailer 100% ,
Thank you

April 28, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear JC, thank you for sharing your experience. We’re delighted to hear about your joy and excitement regarding the ring, the quality, and your overall experience with us. We look forward to assisting you again in the future.
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.

Rated 5 out of 5 stars

Quick delivery

Quick delivery, premium packaging, beautiful product.

April 14, 2025
Sif Jakobs Jewellery logo

Reply from Sif Jakobs Jewellery

Dear Harriet,
We’re glad to hear about your experience with us, and thank you for the kind words. We look forward to assisting you again in the future. Wishing you a lovely day.
Kind regards,
Emilie from Sif Jakobs.

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