Quick to sort out a replacement unit
Bought a BooKoo mini scale a year ago, which suddenly broke. I wrote their support and within a day, they shipped a new one! Super happy with their support.
February 4, 2026
Unprompted review
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Deceiving name
They have the EU in name only, they ship from the UK. Eventually I have to wait weeks for the customs which I have to pay in the end
December 15, 2024
Unprompted review
Amazing customer service
Amazing customer service. Always helpful and knowledgeable. Every questions that i asked they responded. Excellent and really fast communication.
I preordered Timemore Fish Smart Pro - still in shipping so i will update review as it comes.
Update:
The kettle has been delivered. Everything all right. I'm really happy that I ordered it. Coffee immediately tastes better ;D
April 12, 2024
Unprompted review
Fantastic and attentive customer…
Fantastic and attentive customer service, they have taken the time to explain everything I wanted to ask and were very knowledgeable.
April 29, 2024
Unprompted review
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