Sigma Sports - Letchworth Reviews 

239
TrustScore 5 out of 5

4.9

48 Station Road, SG6 3BE Letchworth Garden City, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great customer service, communications, pricing and all round service. I live 40 mins from the Letchworth branch but will go as the advice on products, maintenance on bikes and general advice is rea... See more

Rated 5 out of 5 stars

Genuinely the best service I have ever received, from the moment I placed my order online right up until I came in Kristina has been AMAZING. They were super helpful with absolutely everything I asked... See more

Rated 5 out of 5 stars

Very simple to return and exchange some road cycling shoes that didnt fit that Id bought on line. Also picked up a couple of other items in store and had an opportunity to have a quick look at an amaz... See more

Rated 4 out of 5 stars

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon The guys at the shop were gre... See more


Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

Written by the company

We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.

About Sigma Sports

Written by the company

Easy Returns!
Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
Free UK Delivery!
We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
Save £25 Off Your First Order
New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
0% Finance
Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
Worldwide Delivery
Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
Shop on the Sigma Sports app!
Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.

Contact info

  • 48 Station Road, SG6 3BE, Letchworth Garden City, England, United Kingdom

  • 01462 384070

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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4.9

All reviews

(239)

3,746 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Ralph was extremely helpful throughout process of choosing and fitting my new bike. And also the accessories. Thank you!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, communications, pricing and all round service. I live 40 mins from the Letchworth branch but will go as the advice on products, maintenance on bikes and general advice is really great.

Kristina and Sam helped me select and fine tune the bike I wanted - very happy

August 10, 2026
Rated 5 out of 5 stars

Being mentally ill severe mental…

Being mentally ill severe mental anxiety they were very helpful, kind and patient with me! After messing up shoe sizes from online shop they kindly asked me in to check and size me up! Ended up with a different pair but ones that fitted! Very happy with the service. Brilliant.

August 16, 2026
Unprompted review
Rated 5 out of 5 stars

Sigma Letchworth

The Team at Sigma letchworth couldn't be more helpful and great at sharing knowledge. Customer experience is placed higher than sales which is rare in todays cycling world

August 5, 2026
Rated 5 out of 5 stars

I placed an order on line for…

I placed an order on line for collection at the Letchworth Branch.
Ordering via mobile Web sight was straight forward and easy.
Deliver to Branch was quicker than quoted.
Staff in Letchworth were friendly, and helpful as always.
Please to shop with Sigma and will always trust the advise from the team there.

August 4, 2026
Rated 4 out of 5 stars

3D saddle purchase

Following my conversations with the sigma sports team members I decided to purchase a new Specialize 3D saddle its early days but will give a review of the saddle soon
The guys at the shop were great and explained the issues with choosing the correct saddle, they also have a pressure pad machine which you can use to help choose the correct saddle
That’s once again

July 28, 2026
Rated 5 out of 5 stars

Very simple to return and exchange some…

Very simple to return and exchange some road cycling shoes that didnt fit that Id bought on line. Also picked up a couple of other items in store and had an opportunity to have a quick look at an amazing stock of very nice looking bikes! Very knowledgeable staff too...

July 30, 2026

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