the people at silencer central were very helpful they even called me to let me know i still needed one thing i forgot to do. advised the best way was a trust and it would be a couple of weeks longer.... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
This is my second suppressor with SC, the SC process has significantly improved in the last year. Order day was approx 30 minutes total, all forms etc filled out (made easier because everything was on... See more
Company replied
SC’s service is off the charts, especially when you think about how many places have ZERO customer service anymore. The process was easy, and it’s even more impressive when you start looking into doi... See more
Company replied
Overall experience was great, all the hassle aspects are handled by them. Professional and efficient. Obviously they know the whole process inside and out. Gets steps done very quickly. The Tax St... See more
Company replied
Company details
Written by the company
Since 2005, Silencer Central makes it simple to own a silencer. We do all the work for you. It really is as easy as 1-2-3! Select your silencer, we manage the paperwork, and ship directly to your front door once approved. Our experts will help find the right silencer for you.
Contact info
4901 N 4th Ave, 57104, Sioux Falls, United States
- 888-781-8778
- customerservice@silencercentral.com
- silencercentral.com
4.5
Excellent
27K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple and Smooth
The ease of the whole process makes it smoother than ever expected. The team moves fast and is friendly to interact with. 5/5 definitely recommend and will be doing further business with SC very soon.
Thanks team!
October 20, 2025
Unprompted review
Reply from Silencer Central
We love to hear it! Thanks for the review!
Silencer Central Fantastic to work with
The people at Silencer Central were fantastic to work with. They will walk you through each step of the process from selecting the suppressor that is optimal for your needs, filling out the paperwork to submitting the correct forms to the ATF. They were wonderful in every phase of the process.
October 10, 2025
Unprompted review
Reply from Silencer Central
We're so glad you had a fantastic experience! Thank you for the feedback!
Top notch company
Top notch company! great customer service and awesome products!
October 20, 2025
Unprompted review
Reply from Silencer Central
Thanks for the review, Michael!
First of all I’m not a doctor therefore…
First of all I’m not a doctor therefore I have no patience, however SC took the whole paperwork thing and made it seem simple. I hate filling out forms the service SC provides is A1. I’m just waiting the grace period out but up until now I’ll be doing business again with these guys.
October 10, 2025
Unprompted review
Reply from Silencer Central
Thanks, Kip! We're so glad you had an A1 experience.
Very easy to work with
Very easy to work with, courteous and knowledgeable staff. I really appreciate them and the service that they provide.
September 17, 2025
Unprompted review
Reply from Silencer Central
We appreciate you, too, Lorne! Thanks for the review!
As always great product and speedy…
As always great product and speedy service. Thanks for your service.
October 10, 2025
Unprompted review
Reply from Silencer Central
Thanks for your business--and the nice review!
Very easy to work with thry new what to…
Very easy to work with thry new what to do it has been seemless
September 25, 2025
Unprompted review
Reply from Silencer Central
Thanks for the review, Charles!
The sales staff is very knowledgeable…
The sales staff is very knowledgeable and helpful. The purchase process is very easy to complete.
September 22, 2025
Unprompted review
Reply from Silencer Central
We're so glad we made it easy for you!
First time purchase
First time purchasing a silencer and it was just delivered to my home. I was always told it was long, complex process. The folks at SC made the process a breeze and were very helpful and professional throught the entire process. I will definitely recommend to others and be a repeat customer.
October 3, 2025
Unprompted review
Reply from Silencer Central
So happy to hear of your experience. We look forward to helping you through your next purchase!
Very good at working with very friendly
Very good at working with very friendly
October 6, 2025
Unprompted review
Reply from Silencer Central
Glad to hear it - thank you!
Easy transaction with Silencer Central
I had purchased with Silencer Central before. That was fairly easy, getting registered etcetera. This purchase was very easy and only took minutes to complete the paperwork.
October 1, 2025
Unprompted review
Reply from Silencer Central
Thanks for the feedback!
Great people answered any questions you…
Great people answered any questions you may have and didn’t have any attitude like most places
October 6, 2025
Unprompted review
Reply from Silencer Central
Glad we were able to answer your questions! Thanks for the feedback!
Fast, easy, experience
Fast, very easy to deal with, knows there's stuff extremely well. I was nervous being my first time and they made it so quick, easy and painless I didn't hesitate to go with them on my second one and will go back to them for help with a third... If my wife lets me
September 22, 2025
Unprompted review
Reply from Silencer Central
So happy to hear you had a great experience. We'd love to help with your second can...maybe a third for your wife? ;)
avoid. fraudulent. partial refund after almost 1 year
After waiting almost a year, silencer central partially refunded me but kept almost 600 dollars for processing fees. When I bought the two silencers, I was told that if I were not approved, my purchase price would be refunded. My bank couldn't do anything since it was over six months. I was lied to and ripped off. I would avoid this fraudulent company.
September 27, 2024
Unprompted review
Reply from Silencer Central
Hi Lee, we're so sorry you are unhappy with your experience. ATF denials are incredibly frustrating. However, we are very transparent about our policies. They are published on our website, linked in every email, included in online checkout, and require customer acknowledgement and signature with every purchase. In your case, if you obtain a UPIN with the FBI, you may be able to resubmit. In that event, we credit your processing fee back to apply to a new order. A member of our customer service team will be in touch soon with instructions on how to do this if you are interested. Thank you!
WOW very easy
WOW, these people at Silencer Central are great, walked me thru everything I needed help on, service was fast end efficent , very helpfull customer service, the were definitely working for me. Probably took a total of 3 weeks, maybe a little less.
September 21, 2025
Unprompted review
Reply from Silencer Central
We love to hear it! Thanks, Dave!
No problems …
They walk you through the purchase paperwork and handle everything for you. Very painless and easy. I had put off getting a suppressor because the paperwork was very overwhelming. With them, it couldn’t have gone quicker or easier!
September 2, 2025
Unprompted review
Reply from Silencer Central
Just wait until you get your next one! ;) Thanks for the review!
Forms/Questions/Assistance
Havent received my suppressor yet. However its been a very easy process. Im at the 7 day waiting period/ATF approval but prior to getting here, Silencer Central has helped me all the way thru and answered so many questions i had. They even helped with finding me the correct mount for my suppressor because the one it came with wouldn’t work. Their online chat is great and they are very responsive and thorough in their work. Hopefully everything else goes smoothly with approval and shipping.
September 22, 2025
Unprompted review
Reply from Silencer Central
Thanks so much for the great feedback. We appreciate you!
Great customer service. A++++++
Great customer service. So easy to contact with any questions. They always have just the answer you need, a great selection and great products. I'm looking to purchase again soon.
September 11, 2025
Unprompted review
Reply from Silencer Central
So happy to hear you had a great experience. We're here to help when you ready again!
Theives/Liars/Scam Purchased in Full a…
Theives/Liars/Scam Purchased in Full a Suppressor and never got it. Submitted paperwork back in July today Sept got a response that basically says the ATF is denying everyone etc... Called to get my money back and they said that their Company Policy is to charge the Customer 25% even if they do not get their Product the Company gets to keep 25% of what you intended to buy which is a BIG SCAM and I would question on the legality of keeping the Customers money without ever giving them the Product they wanted to purchase. I would not buy anything from this Company as apparently they want to scam, deceive, rip people off and steal
September 18, 2025
Unprompted review
Reply from Silencer Central
Hi Josh, we're so sorry to hear we missed the mark with your expectations. As our team graciously explained to you previously, your eForm 4 was denied, according to the ATF, due to a delayed background check. A UPIN from the FBI usually resolves this, but that does take some time. We provided information on how to do that and our terms and conditions, which you signed, also outlines that we will waive the standard processing fee if you choose to repurchase after obtaining a UPIN.
They make buying a suppressor super…
They make buying a suppressor super easy. Help you with all the paperwork and are happy to help you
August 25, 2025
Unprompted review
Reply from Silencer Central
We ARE happy to help you! Thanks for the nice note, Aaron!
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