Silencer Shop Reviews 

97,145
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 28,133 reviews, reviewers overwhelmingly had a remarkably great experience with this company. Customers frequently praise the exceptionally fast processing times and how wonderfully simple the entire purchasing procedure is to easily navigate from start to finish. People constantly highlight the incredibly helpful staff and exceptionally knowledgeable representatives who always make dealing with complex paperwork completely stress-free and wonderfully straightforward. Some reviewers were not happy with the customer service, noting frustratingly long wait times on hold and severely delayed responses from support teams. A few consumers also mentioned experiencing troublesome communication delays and difficulties when trying to resolve specific paperwork status updates or account problems.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how the kiosk and step-by-step guidance make... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction with the fast, seamless, and... See more

Product

Customers expressed great satisfaction with the product, highlighting the high quality and seamless... See more

Staff

Users describe positive interactions with staff, frequently highlighting knowledgeable dealers and friendly... See more

Customer service

Consumers find customer service to be positive, highlighting exceptional support from knowledgeable staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fact that they work with you so quickly is why I recommend silencershop. They have quality product and the reps from BTO Range are so knowledgeable and very friendly which makes the local guys eve... See more

Rated 5 out of 5 stars

Straight forward process. Do yourself a favor and get the Single Shot Trust Unlimited to start with. It’s makes transferring, inheritance, use all easier. The dealer network is also very nice. Find on... See more

Rated 5 out of 5 stars

I went to Academy for my first suppressor purchase. The kiosk made things easy. The Academy workers were still trying to learn how to do processing, so it was a learning experience all around. But the... See more

Rated 5 out of 5 stars

Nick helped me through the process of buying a suppressor with everything even though the electronic signature. I have never seen so many different suppressors in one place in my life and they make... See more


Company details

  1. Hunting Store
  2. also in
  3. Hobby Store
  4. Sports Accessories Wholesaler

Written by the company

At Silencer Shop, our top goal is to provide the simplest buying experience possible for suppressors. We also work hard to provide great customer service and to offer unbeatable prices.

Silencer Ownership Simplified

Written by the company

Largest Suppressor Inventory
We have the largest selection of suppressor and suppressor accessories so you can find what fits your needs best.
NFA the Easy Way
We've made it easy for you to get what you need using the Silencer Shop kiosk and our nationwide network of dealers.
Dedicated Customer Support
Thanks to our dedicated customer support teams, you have an expert in your corner at every step of the NFA application process.

Silencer Shop Guarantee

100% money back guarantee

100% money back guarantee
If you are not 100% satisfied with your suppressor after your Form 4 is approved, you may return it to Silencer Shop for a full refund (in the form of a Gift Certificate) of the silencer (minus Tax Stamp) within 90 days of your Form 4 approval date.

Contact info

4.8

Excellent

TrustScore 5 out of 5

97K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(97,145)

27,761 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Silencer Shop made buying my first suppressor incredibly easy

I purchased a SilencerCo Omega 300 through my local dealer, and they use Silencer Shop for the NFA paperwork and processing. I was expecting the process to be confusing, but the combination of having a knowledgeable local shop and the Silencer Shop system made everything surprisingly straightforward.

The Silencer Shop kiosk was especially convenient. I was able to handle my fingerprints electronically right at the shop instead of figuring out fingerprint cards or mailing anything myself. From there, my information, photo, fingerprints, and paperwork were all tied into the Silencer Shop system, and I was able to follow the process as everything was prepared and submitted.

What I really liked was having the best of both worlds: I could buy the Omega 300 locally, actually see what I was purchasing and talk to someone in person, while Silencer Shop handled the more intimidating NFA side of the transaction. My local dealer walked me through what I needed to do at the kiosk and Silencer Shop made the remaining steps very easy to understand.

My Form 4 has now been submitted, so I’m waiting on ATF approval, but the purchasing and submission experience itself has been excellent. For someone buying their first suppressor who might be hesitant because of the paperwork, I would absolutely recommend finding a good local Silencer Shop dealer with a kiosk. It made the entire process much easier than I expected.

October 7, 2026
Rated 3 out of 5 stars

Wasn't able to upload my fingerprint…

Wasn't able to upload my fingerprint file, had to go to the store and donit again. $50 to submit form one is outrageous, as long as you already have an eforms account its free and easy

October 7, 2026
Silencer Shop logo

Reply from Silencer Shop

Thank you for your feedback. We’re sorry you were unable to upload your existing fingerprint file and had to make an additional trip to complete fingerprints again. We understand how that added inconvenience can take away from the convenience the process is intended to provide.

We also appreciate your feedback regarding the Form 1 service fee. Our service is intended to provide additional assistance and convenience throughout the submission process, but we understand that customers who are comfortable completing the process themselves may view the value differently.

Rated 5 out of 5 stars

The whole process was quick and easy

The whole process was quick and easy. I received my forms almost immediately after submitting them, was able to e-sign all the forms and submit them right back and within a week I had my ATF stamps and was able to pick up my silencers. In addition the One Shot Trust were made available at the same time. I would recommend Silencer Shop to anyone.

September 29, 2026
Rated 3 out of 5 stars

I was not happy with your customer service

I was not happy with your customer service. It took 2 weeks after my Form 3 was approved to get my suppressor sent to the dealer. Trying to contact you by phone was totally impossible. An hour on hold after being kicked off 4 times was ridiculous. I never did get through to a human. Yes the process to buy and all the ATF forms being taken care of and your selection of suppressors was awesome, but you all failed on customer service

October 6, 2026
Silencer Shop logo

Reply from Silencer Shop

Thank you for your detailed feedback. We’re glad you found the purchasing process, ATF paperwork assistance, and suppressor selection to be positive, but we’re sorry our shipping timeline and Customer Support experience fell far short of that standard.

Waiting two weeks after the Form 3 approval for your suppressor to ship, while also being disconnected repeatedly and spending an hour on hold without reaching anyone, is understandably frustrating. We appreciate you recognizing what went well while also being clear about where we need to improve.

Rated 5 out of 5 stars

It was extreamly simple and easy!!!

It was extreamly simple and easy. I can't say it any better than that. I am very pleased with how well Silencer Shop does everything. Thank you to Shawn and Tim at Always Armed in Orlando, for turning me on to Silence Shop (kiosk and on-line) for all of my NFA item needs.

October 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look