Silk Blooms Reviews 

254
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Chaos with this companies deliveries. I ordered a Christmas display weeks ago and heard nothing. I sent emails and received no reply. I contacted Blooms, and after holding a long time, was told not... See more

Rated 5 out of 5 stars

Massive thank you to Silk Blooms. My wedding flowers were just beautiful, my bouquet perfectly matched my bridesmaids dresses and their flowers were just stunning. Our buttonholes and specially de... See more

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Rated 5 out of 5 stars

I found silk blooms on the internet just brousing found the beautiful jasmine bouquet i fell in love with it. As i was getting married in st lucia needed something to stand out which this did t... See more

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Rated 5 out of 5 stars

when my original florist let me down Silk Blooms were very sympathetic and helpful given the tight time frame that I had. The showroom had so much choice and the assistant noted down what I liked in v... See more

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Company details

  1. Wedding Service
  2. Flower Market

Information provided by various external sources

We can recreate any wedding bouquet in any style, colour matched to your wedding colour scheme. Bespoke designs created especially for you, or replica bouquets from photographs. Full bridal flower packages with your bouquets, buttonholes, corsages and table flowers coordinated perfectly to suit your theme.


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3.0

Average

TrustScore 3 out of 5

254 reviews

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3.0

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(254)

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Rated 5 out of 5 stars

Stunning wedding button holes

I ordered some beautiful orchid button holes for my wedding abroad this year and i am absolutely delighted with the final outcome.

I actually shed a tear when i opened the nox and am totally delighted. They were hand painted to match my colours and i couldnt be happier......all of the groomsmen have commented on how nice they are....PERFECT!!!!

January 26, 2017
Unprompted review
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Reply from Silk Blooms

Hi there!

We are so glad you loved your buttonholes and thank you for dropping such a lovely review! We always try our best to provide the best customer service and the best flowers! :)

Holly x

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Rated 5 out of 5 stars

Absolutely fantastic flowers!!

I received my wedding flowers today and was totally blown away. They are absolutely beautiful and perfect for my day.
The service and customer care is second to none.
If I ever need any flowers I know where to go and YES I would highly recommend them to anyone.

January 13, 2017
Unprompted review
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Reply from Silk Blooms

Hi , Glad that you liked your Silk Blooms experience. Thank you for the review and thanks for recomminding us too! :)

Rated 5 out of 5 stars

Amazing

Brilliant service from start to finish

October 27, 2016
Unprompted review
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Reply from Silk Blooms

Hi Lorna,

Glad that you liked your Silk Blooms experience. Thank you for the review :)

Rated 5 out of 5 stars

Beautiful wedding flowers

I cannot thank silk blooms enough for the most incredible wedding bouquet they made! They are absolutely stunning and were exactly what we wanted. The whole process with silk blooms has been brilliant and so easy. They were so quick to reply to emails and offer suggestions. Thank you so much!

October 16, 2016
Unprompted review
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Reply from Silk Blooms

Hi Henrietta,

Thank you for your amazing review! We are so glad you loved your flowers and found us a delight to work with. It really does make a difference when we see that our brides are happy with our service and our flowers. We hope you had a wonderful day and have a happy future together!

Holly x

Rated 5 out of 5 stars

Amazing wedding flowers

I could not have been any happier with my flowers from Silk Blooms. I was a little nervous as I live in Australia and was unable to see the flowers in person prior to ordering, however they well and truly exceeded my expectations! The customer service was fantastic and I have to say a special thank you to Mara for your patience with me and the changes made throughout the process. One extremely happy bride right here and the best part is I get to keep them forever! Thank you again for your fantastic service and products!! Mrs West - 14Sept2016

October 12, 2016
Unprompted review
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Reply from Silk Blooms

Hi Mrs West! Thank you so much for your kind words, it really makes a difference when all of our Brides are happy! We absolutely loved making your flowers and we're really honoured that you put your trust in our flowers. We hope you have an amazing future with your husband!

Holly x

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Rated 5 out of 5 stars

matched perfectly

I ordered 6 bridesmaids bouquets and my brides bouquet from Silk Blooms and couldn't have been more pleased. I dealt with Mara who was nothing but helpful and friendly. I sent a swatch and they matched it exactly with the heather in the bouquets, changing the colour of the roses to my wishes too.
I had a lot of compliments on the bouquets, most people not believing they weren't real!!
i had a fabulous wedding and now have a bouquet that will last forever.

thank you Silk Blooms and especially Mara.
Carol Whetren

September 29, 2016
Unprompted review
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Reply from Silk Blooms

Hi Carol,

We are really happy that you loved our flowers! We pride ourselves in offering the best service that you deserve! We really enjoyed making your wedding flowers and we hope you recommend us in the future!

Holly x

Rated 5 out of 5 stars

Wedding flowers that will last forever

I purchased my wedding flowers from Silk Blooms as I had heard they could dye the flowers to match any colour scheme. I dealt with Mara and she was so lovely and helpful. She matched my Tiffany Blue (which was difficult to find in the first place) swatches perfectly and my colours looked amazing. So many people have commented on how beautiful my bouquet was and how perfectly matched the colour was to my bridesmaids' dresses. I'm so happy I chose Silk Blooms as I can now keep my wedding flowers forever.
I would recommend any bride to purchase their bouquets and buttonholes from Silk Blooms.

Thanks so much :)

September 24, 2016
Unprompted review
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Reply from Silk Blooms

Hi Roxanne,

Thank you for such a kind review! We always try and make all of our brides happy! We absolutely loved creating them and we're so glad that you loved them too :)

Holly x

Rated 5 out of 5 stars

Highly recommend

Before visiting silk blooms I was unsure whether I wanted artifical flowers however one look in the show room and a chat with the staff I instantly decided that this was what I wanted. I had no idea were to start and the staff were so helpful and patient with me and talked me through every aspect of what my order would look like, I even customised my own bouquet in rainbow colours which I chose from the vast range of colours they have and believe me they have every colour imaginable. The good thing is the flowers arrive before your day so there's no stress added to the wedding morning, I cannot wait to show everyone my flowers and I cannot thank the team at silk blooms enough for all there help

September 17, 2016
Unprompted review
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Reply from Silk Blooms

Hi Cara,

Thank you so much for your lovely review! We really do appreciate it when you take time out of your day to say such nice things about us! We hope you have a wonderful wedding when it comes x

Holly x

Rated 5 out of 5 stars

Amazing Service and Amazing Flowers!!

Helpful right from the start, they helped tailor and existing range and suggested matching items. More than happy to change flowers and add in colours to go with the colour scheme.

My flowers arrived yesterday and I am more than happy with them, my fiancé couldn't believe they weren't real when he saw them. Silkblooms even managed to match the ribbons to my colour swatch- which given the unusual shade is no easy task.
Can't thank them enough for all their help and cannot wait to use them in a couple of weeks time.

September 16, 2016
Unprompted review
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Reply from Silk Blooms

Hi Emma,

Thank you for your kind words! We love when we make all of our customers happy! We hope you have a lovely day when it comes and I'm sure you and your flowers will look gorgeous on the day!

Holly x

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Rated 5 out of 5 stars

So helpful amazing flowers recommend to anyone.

Fantastic company, great communication all the way. So helpful when bringing my creations into reality great optionservice and nothing was to much trouble. Great payment system easy to use. My flowers looked absolutely stunning and what's more I get to keep them forever.

September 14, 2016
Unprompted review
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Reply from Silk Blooms

Hi Hayley,

Thank you so much for your nice review! We're so glad that you found us so helpful! We hope you and your flowers looked stunning on the day. 100% customer satisfaction is always our ultimate goal and it takes president over everything else so I'm very pleased that we've made you a happy customer :)

Holly x

Rated 5 out of 5 stars

Great Flowers

I was wary about getting silk flowers but they arrived on time and were fantastic. Buttonholes were very nice, top table flowers were brilliant and the ring for the dog, who was guest of honour, was talk of the wedding.. thank you

September 11, 2016
Unprompted review
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Reply from Silk Blooms

Hi Malcolm,

Thank you so much for leaving such a kind and in depth review about your flowers! We absolutely loved creating the flowers for your dog which looked very cute in the photos!

Holly x

Rated 5 out of 5 stars

Elegant addition to my special day

I wanted Calla Lillie's for my destination wedding in Venice by they told me at the last moment that, they were not in season and would not be able to get them. So I went online and googled silk flowers and found Silk Blooms, I emailed them to check first if my chosen order could be delivered on time, they responded immediately so I placed my order and they came on time. I carried them in my hand luggage and they were still perfect.

Thanks so much to Mara for all her help and excellent service!

September 7, 2016
Unprompted review
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Reply from Silk Blooms

Hi Funmilayo,

We are so happy you left such a lovely review! We are glad we could give you something that you weren't able to get elsewhere and we really appreciate your kind words! :)

We pride ourselves on providing customers with the best possible service and quality so we are glad you have experienced this too.

Holly x

Rated 5 out of 5 stars

Simply Stunning!

I ordered two floral arrangements for my church, having discussed with Silk Blooms the colours and design I would like. Within a week the arrangements arrived and are very beautiful. Members of my congregation have commented on how lovely they are and I will definitely be ordering from them again!

September 4, 2016
Unprompted review
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Reply from Silk Blooms

Hi Carol,

Thank you for the amazing review! We really do appreciate it when our customers take the time out to thank us :) We're so happy we could create arrangements that wowed you and your congregation!

Holly x

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Rated 5 out of 5 stars

Exceptional

I ordered my flower arrangements for my wedding back in February and I couldn't be more happy with them, they were exactly how I imagined. During the purchase the service was amazing and always got quick responses. A big thank you to Mara and the team for making the experience pleasurable & stress free.

August 29, 2016
Unprompted review
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Reply from Silk Blooms

Hi Jodie,

Thanks for leaving such a lovely review! We're so glad you loved your floral arrangements!

Bethany :)

Rated 4 out of 5 stars

quality and affordable

I ordered my bridal bouquet, 3 bridesmaids bouquet, a flower girl wand and 5 buttonholes from silk blooms.
I went for artificial flowers as I could keep my memories with me forever and spend less than real flowers.
I also opted to pay the cost up over the years to my wedding rather than one large payment which was so helpful when there is so much to pay for a wedding!
I had to cancel one of my bridesmaids bouquet as she was due a baby a week before my wedding, which silk blooms did automatically and with no fuss.
I asked for a specific date for my flowers to be delivered but DPD (not silk blooms) were late with my order. I'm glad I asked for my delivery date a month before my wedding as my bridal bouquet was the wrong colours so once again with no fuss I was told to return my bouquet.
The only criticism I have is I had to pay delivery for my order and to return my bouquet which was silk blooms fault as they got the colour wrong, but they returned my new bouquet quickly and they matched beautifully with my other flowers.

August 26, 2016
Unprompted review
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Reply from Silk Blooms

Hi Darryl, Hi Sarah,

Sorry we didn't offer to pay your return postage but I never even thought to ask. We were just concentrated on getting the flowers back here to be changed and re-sent as quickly as possible. I have refunded your postage costs now.

As an explanation to what happened here, the bridal bouquet you purchased was made from totally different flowers from the bridesmaids bouquets. Your own bouquet was made from large 'calla lilies' and your bridesmaids were made from smaller, daintier 'beauty lilies'. These are manufactured by different suppliers and there is a slight colour difference in the shade of ivory so your bouquet appeared more white than the bridesmaids. This just slipped through quality control (QC) unnoticed but we did fix it for you swiftly.

This is one of the major advantages to having artificial flowers for your wedding. If anything goes wrong then early delivery means there's time to put it right. You don't get this luxury with fresh flowers as those just arrive on the day. You get what you get with fresh flowers, regardless of the shade of ivory. Thankfully this was a minor alteration for us and it was turned around within a day.

Mistakes do happen unfortunately as we’re all just human at the end of the day. We cater for over 7,000 weddings every year and sometimes something gets through our final checks and (QC). Thankfully it was an easy fix with lots of time to spare. It was a positive outcome in the end and your flowers looked fantastic in your wedding pictures. We've added you to our customer gallery now, so thank you so much for sending these images::


https://www.silkblooms.co.uk/2016-Wedding-Gallery#Sarah-81



Mara Rose.

Rated 5 out of 5 stars

Flower Arrangement

I recently ordered a flower arrangement from Silk Blooms. They provided me with a bespoke service and the arrangement is exquisite and very well put together. I was very pleased with their assistance throughout and their level of customer service is exemplary. I would highly recommend.

August 25, 2016
Unprompted review
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Reply from Silk Blooms

Hi there,

We'd just like to thank for leaving such a nice review. We're so glad that you like your arrangement and are pleased with our customer service, something we pride ourselves in! :)

Thanks again for leaving such a kind review,

Bethany

Rated 5 out of 5 stars

Thank you

I ordered the flowers from silkblooms for my wedding on 22nd July 2016 as I wanted to keep my bouquet afterwards.
The bouquets were more beautiful than I imagined. My bouquet was to match my dress and because my dress was blue instead of white I was worried but everything was perfect. The bridesmaid flowers,flower girls, button hole and top table arrangement was made to match.
Customer service was excellent, putting up with my million questions.
Thanks again
Stephanie Brownhill (Farquhar)

August 23, 2016
Unprompted review
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Reply from Silk Blooms

Hi Stephanie,

Thank you so much for leaving this review :) We really appreciate it! We're so glad you love all of your flowers and the more questions the better, we say! :)

Thanks again,

Bethany x

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Rated 5 out of 5 stars

'Best Silk Flowers'

I ordered silk flowers for my wedding on 30.07.16 as I loved the thought of keeping my bouquet after.
I could not recommend Silk Blooms more. First class customer service, and they make the bouquet exactly how I wanted it and button holes and bridesmaid bouquets to match.
All guests and our photographer commented that they were the best Silk Flower bouquets they have ever seen.

August 22, 2016
Unprompted review
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Reply from Silk Blooms

Hi Lisa,

We are so glad you loved your flowers! It's really nice to get feedback from our lovely brides, we really do appreciate it so thank you for taking the time to leave a review! We pride ourselves in delivering the best customer service and the highest quality flowers!

Best of luck to you and your husband in the future!

Bethany x

Rated 5 out of 5 stars

Wedding Flowers

So impressed with Silk Blooms. I was married in Edinburgh and live in the South of England. So at first I was a bit worried about organising flowers with living so far away. Silk Blooms were great and were always in contact through email. They helped me place my order through my account on their website and were very open to my ideas that I had found on pinterest. We actually visited their site to get a feel for the flowers that they made. When they started our flowers they were in contact about their progress. They were even able to deliver the flowers to my home address. I was so excited to receive them and not disappointed at all, they were just lovely. And the best thing ever...I get to keep the flowers as a reminder. They are just beautiful to have displayed at home. Thank you so much!!

August 18, 2016
Unprompted review
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Reply from Silk Blooms

Hi Fay,

Thanks for taking the time to leave a lovely review. We love that you loved your flowers and we are so glad we were able to be part of your special day!

Best wishes for you and your husband in the future,

Bethany :)

Rated 5 out of 5 stars

Beautiful Flowers - July 9th 2016

Thank you for our customised flowers that complimented our colour scheme and decor perfectly. Thanks for accommodating our last minute changes too! Everyone thought the flowers were beautiful.

All the best,

Katanya and Reece

August 12, 2016
Unprompted review
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Reply from Silk Blooms

Hi Katanya,

We are really happy that you've left such a nice review! We appreciate all of our reviews and the time our customers take out of their day to write them :)

Thanks again for choosing Silk Blooms for your flowers!

Bethany x

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