Silkonme Reviews 1,060

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the product, highlighting its quality, unique designs, and versatility for various occasions. Many find the jewelry to be well-made, durable, and resistant to tarnishing, often receiving compliments when worn. Reviewers appreciate the elegant and sophisticated feel of the pieces, noting that they often exceed expectations. However, a significant number of people were dissatisfied with the subscription, payment, and cancellation processes. Many customers reported issues with subscription enrollment and contract terms after signing up for a discounted box or ambassador program. They described difficulties in managing their subscriptions, including challenges with cancellation and ongoing billing concerns. Some also mentioned issues with product delivery despite being charged, and a few express concerns about the quality of some jewelry items.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the high quality, unique designs, and... See more

Quality

Consumers generally express satisfaction with the quality of the jewelry. Many reviewers praise the items as... See more

Subscription

Users describe negative interactions with subscription services. Many reviewers report being unknowingly... See more

Payment

Customers had negative experiences with payment. Many reviewers report unauthorized charges, with money being... See more

Cancellation

Reviewers express significant frustration with the cancellation process. Many customers report being... See more

Based on these reviews

Rated 4 out of 5 stars

What makes it great, is that, in my personal experience, I had a bit of an issue with my billing address, the customer service is responsive to my concern. It ain't too good to be true. I wanted to ex... See more

Rated 5 out of 5 stars

I absolutely love this small business! Every jewelry piece is handcrafted with so much care and creativity — you can really tell how much heart goes into the work. I’ve ordered multiple items and each... See more

Rated 5 out of 5 stars

I absolutely love this small business! Every jewelry piece is handmade with so much care and creativity—you can tell they’re truly one-of-a-kind. The craftsmanship is beautiful, and the prices are ver... See more

Rated 5 out of 5 stars

I have been receiving items from Silk On Me for a few months now and what I love about them is that their items are high quality, look great on any skin tone, ate inexpensive compared to other compani... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Complete SCAM!!

Complete SCAM!!! Avoid avoid avoid!!

They say you can sign up for one month and cancel if you return the jewellery. When I tried to return it, they declined. Even though their website states that it can be done. Con artists! Avoid!!!

July 5, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely a scam!

Absolutely a scam!

Tried to cancel my subscription but they tell you that your automatically signed up for 6 months.

I asked them to cancel so it would be more and they ignore me.

Now month 7 and they are still taking money!

They charge high shipping fees
You think your paying £5 postage
But your saying
£14 including shipping

And I wouldn’t mind any of it if they sent the lovely jewellery on their instagram but they don’t! They send utter crap cheap childish jewellery with pink stars and hearts.

All in the bin!

Month 7 and they still take my money and I can’t get hold of them now!

£98 in the bin!

Absolutely a scam!!!!

July 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!! Do not fall for the free jewellery!!! I signed up to this thinking it would be a one time thing! Paid £4.99 for shipping as I was getting it free I didn’t mind doing that. Little do you know they will then sign you up to a 6 month subscription of £12.99 each month which I only found out when going into my account on the website. Which YOU CANNOT OPT OUT OF! I emailed asking if they could cancel my subscription and if this wasn’t possible could they please change my address as I am moving and want to still be receiving the products if I am paying for them. I could not cancel my subscription through the website and I also couldn’t change the address linked to the subscription through the website. I received an email a few days later that was just generic and seems it’s what they send to everyone.

‘Thanks for reaching out! Just a heads up: our program comes with a six-month subscription commitment. This helps us plan ahead, allocate resources effectively, and maintain the quality of our services. By doing so, we can keep everything running smoothly and ensure you consistently have a great experience with us. That’s why we can’t process cancellations before this time is up.
If you have any questions or need anything else, just let me know! I’m here to help, and I really appreciate your understanding and support!’

There was no acknowledgment of my address being changed. I have now taken it up with my bank and had them block Silk On Me from taking money from my account as I clearly won’t be receiving the products I am paying for.

Please be careful- it seemed to good to be true and it was!

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous company

Horrendous company. Never replied to emails. Had to go through my bank to cancel payments because they won’t reply to my emails asking to cancel my subscription. Please don’t fall for their tricks

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - Subscription and ambassador scam. Hidden small print about 6 month sign up. Thought too good to be true and that I'd properly checked that it was real but the reviews (fake or real from others given wrong information) were misleading. I would say in this age of technology and how easy it is the fall for the trap, anything at all that seems too good to be true just avoid even if it is.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t bother wasting your time - SCAM!!!

Signed up as a brand ambassador as I thought it would be a good way to create an online presence… worse mistake ever after reading reviews from other people.

It seems that they use a ploy of cheap ‘high quality’ jewellery and then charge you an absolute fortune after the first initial order for cheap, crappy jewellery that I’m pretty sure you’d be able to buy better from Primark.

I sent an email after I’d found out what would happen only to be told that they had a minimum six month commitment for quote -

‘This helps us plan ahead, allocate resources effectively, and maintain the quality of our services. By doing so, we can keep everything running smoothly and ensure you consistently have a great experience with us. That’s why we can’t process cancellations before this time is up.’

When placing your first order there is no mention whatsoever about a subscription - please don’t fall for the same thing as I did!!

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

I loved the jewelry

I loved the jewelry I had received from this brand! It was so pretty and the quality was very high for the price. I wear these pieces frequently and the customer service was great too when I reached out.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

Subscription scam

The jewellery I received was lovely however the company were very difficult to contact and were not helpful at all. I had tried to cancel my subscription that I was u aware I had been signed up to but I was told I could not cancel it as I had to stay for six months (something else I was not told) so I was losing money every month as a student and they were no help to me at all

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT fall for this

Do NOT fall for this. They say they want you to be an ambassador but then put you in a 6 month subscription that they refuse to cancel. I asked them, they said they won't cancel it.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

A BIG FAT SCAM

To the point this company is a Brand I thought it would be good idea to be an ambassador for this you get free jewellery but pay the shipping around £10-£12. It’s a bit much. Never received the free items but just took my money for shipping how ridiculous and unnecessary I am reporting this to police and making a big deal of this as well this person Emma working for this brand is going behind bars doing this is not allowed I want my money back

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM

Once you order the free box, it automatically puts you into a subscription program without you knowing & will then charge you £12.99 every month!
They also won’t cancel the subscription, so getting a replacement card is the only option.

The jewellery is cheap costume jewellery from aliexpress or Temu!

DO NOT BUY

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

absolute scam - poor quality and no backing out

I was asked to be an ambassador- when reading the info it said I could back out at any time and was free as long as I posted content - neither of these statements were true. It cost around £12 a month on postage and when I tried to cancel they said that it wasn’t possible. I tried again and they kept telling me that there is no cancelling- the products were cheap in quality and easily fell apart - you can get better jewellery at primark

March 31, 2025
Unprompted review

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