Great highly competitive pricing. Order was quickly filled and shipped. Actual shipping time was somewhat slow. It took twenty-one days to receive the package after it was ordered. No credit cards acc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your representative, Peter, was very courteous and helpful in processing my recent order. He stepped in and solved a delivery related delay, with his service oriented expertise. Sinc... See more
Concerning order # V11136: I originally gave a 1-star review, which I am upgrading here. Silk Pharmacy's customer service people did a great job in replacing a lost shipment. My queries were respond... See more
Company replied
Order was delayed due to custom backlog . Silk did communicate through the process ,but there also was confusion in the messaging
Company replied
Company details
Written by the company
Silk Pharmacy is a trusted online platform serving U.S. customers with affordable prescription medications, including both generic and brand-name options. With a stellar reputation and the confidence of over 4 million users, it’s a popular choice for safe and cost-effective healthcare solutions.
Contact info
651 Lacolle Way,, K4A 5B6, Orleans, Canada
- 1-888-646-0898
- info@silkpharmacy.com
- silkpharmacy.com
4.5
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordering online is quick and easy!
Ordering online is quick and easy. I also choose to fax copies of my check and prescription after ordering online.My medication arrives in a secure and timely manner! The entire process is not difficult at all.
August 16, 2025
Reply from Silk Pharmacy
Your kind review truly made our day. Thank you for choosing Silk Pharmacy and for placing your trust in us.
Reply from Silk Pharmacy
Thank you for your kind words. We’re glad to hear you found our service quick and reliable. Your support means a lot to us at Silk Pharmacy.
Everything was easy and customer…
Everything was easy and customer service was wonderful
July 26, 2025
Reply from Silk Pharmacy
We appreciate your support and kind words. Quick and reliable service is exactly what we aim to deliver at Silk Pharmacy.
always communicate quickly
July 23, 2025
Reply from Silk Pharmacy
We appreciate your support and kind words. Quick and reliable service is exactly what we aim to deliver at Silk Pharmacy.
Great highly competitive pricing
Great highly competitive pricing. Order was quickly filled and shipped. Actual shipping time was somewhat slow. It took twenty-one days to receive the package after it was ordered. No credit cards accepted so you have to send them a scanned copy of a check for payment.
July 23, 2025
Reply from Silk Pharmacy
We appreciate your wonderful feedback and support. Thank you for choosing Silk Pharmacy — we’re always here whenever you need us.
Prescription arrived at my home and was…
Prescription arrived at my home and was a great savings!
July 23, 2025
Prescription came to my home and…
Prescription came to my home and discounted from USA prices
July 23, 2025
My experiences with Silk Pharmacy has…
My experiences with Silk Pharmacy has been excellent.
Peter has been very helpful with
my orders.
Peter has also been very helpful with all the necessary ordering instructions.
Orders are received in a timely fashion.
The prices are excellent.
July 10, 2025
Reduced my expenditure to half on…
Reduced my expenditure to half on medicines. Ever since I moved to the US, I used to worried about the high cpst medicines here. Thank God, Silkpharmacy.com is there now!
May 2, 2025
Unprompted review
Best services and really affordable
Best services and really affordable. Provides easy alternatives for very important yet expensive medicines.
July 10, 2025
W e have not received our order yet.
W e have not received our order yet.. where is it?
We ordered in July.
July 14, 2025
Other than a delay in the estimated…
Other than a delay in the estimated delivery time caused by a hold up in customs, everything else was fine.
July 15, 2025
Unprompted review
Ordering is easy
Ordering is easy - staff is knowledgeable and professional. Order arrived in a timely manner and I was updated during the entire process.
June 24, 2025
Great prices and fast shipping
June 12, 2025
Excellent customer service
Customer service is excellent! They go above and beyond to help you place your order!
June 10, 2025
Excellent pricing and service!
June 27, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.