Ordered a couple of items online. Status update on order processing will good. I got to know the status onky after I followed up. Then a tracking link was shared. Though I am told that shipping will... See more
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Company details
Written by the company
Sell Globally
Contact info
#72 SAHNI COMPLEX MODEL TOWN, 135001, yamunanagar, India
- +919700009925
- Support@silkrute.com
- silkrute.com
Replied to 7% of negative reviews
Typically replies within 1 week
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You guys reply immediately that’s what…
You guys reply immediately that’s what i love the most. It was a good experience and the product also shipped properly.
Very helpful when a product issue arises
Ok so after my previous review I was contacted by silkrute to work on a solution for my issues with the Nag champa. They were very helpful in finding a resolution in the end. Unfortunately they couldn’t get the premium Nag Champa .. however refunded me in full. Much appreciated.
Customer service was excellent
Customer service was excellent. Problem resolved quickly
Fast service
Nice fast delivery trasted and on time I love silkrute I personally recommend to every body and I will order more soon I hope I will be treated in same way
I ordered Pringles from them in USA
I ordered Pringles from them in USA, shipping time really really good and quality is super fresh, satisfied
It was my first time shopping on…
It was my first time shopping on silkrute, their prices are very affordable. I could buy 4 products( including shipping) from the same amount that bought 2 in my regular shops.
Undelivered lost order resend and arrived
My order ended up as undelivered because it was lost on the way but after connecting with you, you was verry helpfull and friendly and resend the order. Now it has arrived in good order. Thank you
Good people
Silkrute has always return my query back in 24 hrs and solved it.
Very nice people to work with.
Understand what customer means in business.
I am completely impressed with their…
I am completely impressed with their professionalism and customer service.
They’re very good at communication
They’re very good at communication, but I thought I was buying a bamboo flute, but it came as a plastic one. Other then that there’s no downsides!
Order Cancelled With No Explanation
Ordered for Christmas on 14th December, had e-mail confirmation. Was informed order was cancelled on 22nd December, no explanation given, too late to find a replacement. Very poor.
Silkrute are providing me awesome…
Silkrute are providing me awesome services. Team is cooperative and helpful to deliver products to overseas. They are great in the communication and how to do best way help their valuable customers. This time they helped me to get my product within 2 weeks and timely update, even cheaper the price than original home country. I really appreciate and thankful to whole team.
Good Prices, High-Quality Products, and Supportive Customer Service
I had positive experiences with Silkrute. The prices are good, and the products I received were of high quality, especially items that can be hard to find elsewhere. What I appreciated most was the customer service—they were very supportive and responsive when I contacted them to check my order and delivery status.
Although delivery can take some time, the communication made the process reassuring. Overall, I am satisfied and would recommend this website.
Silkrute resolved the issue
I have changed my reviews to a positive 5 star. Silkrute took prompt action and delivered the item. I would recommend business with silrute for that reason. Im happy with the service.
I ordered a month ago
I ordered a month ago, my order was confirmed and shipped, given me tracking number, and i tracked it, it said left india, but after a month i am getting email from Silkrute saying my order has been cancelled and i will receive my refund. I didn’t cancel my order, why silkrute cancelled it didn’t say, i dnt know if i will receive any refund, its a clear SCAM company, please dnt buy from them.
Very competitive price and great communicators
Though it has taken a bit longer time than I expected, I am really greatful that the seller answered all my messages and explained step by step regarding shipping. I am glad,few minutes ago I received my package intact.
I should have intially mentioned that the price the seller offers the best price anywhere online.
Thank you.
Product are great in quality and timely…
Product are great in quality and timely delivered. Customer satisfaction at the best
Trustworthy customer service
I ordered a few things from Silkrute. Delivery was before time and items were packed nicely and safely. I will definitely recommend their services and will use them again.
Silkrute
Silkrute , one stop online shopping for all South Asians products.
Excellent service and reliability
Although due to long distance delivery from India to USA with all the new tariffs and customs issues, Silkrute was very prompt in shipping out the product and then followed up and responded very quickly to all my requests for delivery status. I do recommend to all that you can trust Silkrute for their reliability and due diligence.! 😁
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