Silverado Memory Care & Hospice Reviews 355

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am a patient of North Houston Silverado hospice. I want to thank my Nurse Mary. She is so thoughtful, very professional, I don't feel like she is just a nurse rather a beautiful soul that cares with... See more

Rated 4 out of 5 stars

Visiting our family member and seeing the progression of his disease can be a sad experience, but every visit we also see how well the staff treat him and take care of his needs. It is such a tremendo... See more

Company replied

Rated 5 out of 5 stars

Silverado Red Rock in Las Vegas has continually been working productively with our dad in their Nexus program. Actively engaging him and involving him in short trips and activities. Despite his mem... See more

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Rated 5 out of 5 stars

Silverado North Shore in Glendale, Wisconsin has been my younger sister's new home for the past year. After a medical accident many years ago that affected her brain, my sister has lived in a few dif... See more

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Company details

  1. Assisted Living Facility

Information provided by various external sources

Silverado enriches the quality of life and the human spirit through three key areas of service: Senior At Home Care, Memory Care Communities, and Hospice Care. Learn more about our main service lines and how we enrich lives through personalized attenti...


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4.7

Excellent

TrustScore 4.5 out of 5

355 reviews

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Rated 5 out of 5 stars

Silverado Southlake is a caring community

The staff are warm, caring, and go the extra mile to ensure residents feel safe, loved, and have fun! There are so many themed group activities, and you can tell residents are having a good time from the ear-to-ear smiles on their faces.

March 8, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

We are honored to have received such a great review from you. Thank you, Jennifer!

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Rated 5 out of 5 stars

The Residents are Happy

After you visit Silverado Memory Care & Hospice of Escondido, you too will wonder why anyone would ever consider placing their loved ones elsewhere. Silverado Memory Care & Hospice of Escondido is home to the whole family. The staff is warm & welcoming with the visitors as well as the residents. The atmosphere is very inviting, the facility is clean, and the rooms have a comfy-cozy feel to them. The residents were enjoying activities & entertainment while I was there. During your visit, take note of the many smiles throughout the home. These smiles are a reflection of the home itself and of course the team of staff members/caretakers that make everyone feel loved & important. The residents are happy at Silverado Memory Care & Hospice of Escondido.

January 11, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you for your review, Jessica! What you have described is the level of care we take deep pride in.

Rated 5 out of 5 stars

Beverly Place is filled with life!

I had the pleasure of touring Silverado Memory Care. I first learned about the communities and Silverado’s care model from Shannon Mann. I also had the pleasure of meeting Taylor, the Administrator. I was so impressed with both of their knowledge, passion, and what was shared, that as an educator and psychologist I had to see it in action. The place is beautiful and the care appeared excellent, but what made it extra special was the team and the love towards the residents that I witnessed. I would recommend Silverado Beverly Place to anyone needing memory care.

December 29, 2022
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you so much for taking the time to share your experience with us!

Rated 5 out of 5 stars

Silverado Beverly Hills

Silverado Beverly Hills - did a tour with my sister for my Mom with Stephanie and met Taylor too. Place is well organized and staff are friendly. Food looks good too. Good aura for seniors. We will definitely consider this place for our Mom.

March 1, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you for taking the time to leave a review!

Rated 5 out of 5 stars

Top Notch Memory Care Community

I had the pleasure of visiting Silverado Southlake and have to say that I was incredibly impressed. I have been to several facilities in the area and Southlake stands high above the rest.

I was greeted by such a warm and kind receptionist who made me feel immediately seen and heard.

The staff was so helpful, knowledgeable, and accommodating. I really felt like they went out of their way to make sure all of my questions were answered.

The environment was clean, cozy, and "home-like" which is so important to my family and I.

I highly recommend Silverado Southlake if you are looking for a loving and caring community.

March 7, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

We are honored to have received such an outstanding review from you. Thank you so much, Eryn!

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Rated 5 out of 5 stars

5 STARS

Silverado Southlake is amazing in every way. The staff are very dedicated to the wellbeing of residents of the facility.

March 10, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Ninna, thank you for taking the time to share your experience with Silverado!

Rated 5 out of 5 stars

Best memory care facility in DFW

Silverado Southlake is the most professional memory care facility in the DFW area. They have amazing staff who truly care about their patients whom live with dignity in an open environment.

March 10, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

At Silverado, we always provide care with dignity and respect in mind. Thank you for sharing such kind words, William!

Rated 5 out of 5 stars

I work with Seniors helping Senior We…

I work with Seniors helping Senior We work close with Silverado of Southlake with Jennifer C. Who is very professional and very helpful with our clients! Outstanding community!!!

March 16, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you for sharing, Jose!

Rated 5 out of 5 stars

I toured Silverado in Beverly Hills…

I toured Silverado in Beverly Hills about 10 days ago for my mom. We had looked at 2 other places before and this place looks much cleaner than the other 2. We spoke with Stephanie and Taylor and I could tell right away that both are highly professional when it comes to dealing with old people with dementia. The facility seems to be very organized. They have a spacious kitchen and my mom loved the food.

March 4, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Kareem, thank you for taking the time to leave a review. We are honored to have received such positive words from you!

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Rated 5 out of 5 stars

Care of late stage demensia patients.

Late stage demensia patient transitioning to hospice care team after about 10 years living in Silverado. Care has always been excellent and management accomodating requests from family. Both regular staff and hospice team continue to provide services with no apparent attitude of neglect. Staff exercise patience when explaining to family members who
repeatedly refuse to accept reality.

March 2, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you for sharing! We are honored to have received such a glowing review from you.

Rated 5 out of 5 stars

Silverado Beverly Place is full of…

Silverado Beverly Place is full of friendly staff! They are knowledgeable in their jobs and caring towards the residents. They always have a smile on their face. It was a pleasure to have the opportunity to experience this wonderful place as a intern.

October 30, 2022
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you for sharing! We always aim to deliver exceptional care.

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Rated 5 out of 5 stars

I did my 2020/21 MSW graduate program…

I did my 2020/21 MSW graduate program with Silverado Beveryly place, what stood out the most to me was the absolute hands-on experience with the residence. The multiple programs, facilitators, and of course the implementation of said programs by the attending staff members, assured that each resident of Silverado Beverly Place was engaged in some way through out the day. Not only did this challenge the resident cognitively, it afforded them with a greater sense of independence and quality to their lives.

As for me, the Staff, Director(s), Manager and of course my MSW Supervisor, were more than generous and accommodating when it came to my multiple questions... and I had a lot of them.

I would highly recommend Silverado Beverly Place for those seeking a "Quality of Life" for their family members and for those seeking higher education and employment within the Memory Care field.

January 12, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Robert, thank you for sharing! We are honored you chose us to complete your graduate program.

Rated 5 out of 5 stars

It is truly about the people!!

It is truly about the people!!

The love and compassion the staff (at all levels) has for the residents is astounding. For them, it is not a job. Everyone has a passion to get to know and care for the residents. Silverado in Southlake is clearly the residents' home and everyone is a guest. This results in total dignity and respect for the residents.

We have visited many communities and Silverado is a true gem. We are very pleased with our decision.

Drew M.

March 12, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Andrew, thank you for sharing such kind words. We take deep pride in our level of care and are grateful you chose us!

Rated 5 out of 5 stars

Quality Of Life

Lauren Shook has done a good job at creating a safe and thriving environment for people suffering from Alzheimer’s and Dementia. Their program engages the mind and keeps the senses alive. I also like how they rescue animals and incorporate them into their therapy for seniors.
I recommend Silverado for Memory Care

March 10, 2023
Unprompted review
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Reply from Silverado Memory Care & Hospice

Thank you for recommending our memory care, Derek! We are honored you have taken the time to leave such kind words!

Rated 5 out of 5 stars

MSW intern

Interning at Silverado was the best experience. They have such great, loving, and caring staff who treat their residents like family. Silverado deserves all the accolades and awards!

December 2, 2022
Unprompted review
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Rated 5 out of 5 stars

Silverado Beverly Place is superb!

Silverado Beverly Place is a great place for aging loved ones to receive the personalized care they need. Whether their need is physical or psychological, the staff ensures to keep them stimulated and entertained according to their abilities and interests!

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

I LOVED interning at Silverado.

I LOVED interning at Silverado Beverly Place. The staff, the residents, the activities, the families were all so welcoming and it truly felt like a big family. The little doggies running around were a huge plus.

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Beverly Place offers fantastic care for…

Beverly Place offers fantastic care for all residents within the community. Staff is given the opportunity to participate in resident's lives in a meaningful, hands on way that shows how much the company cares about both staff and the residents. Being a part of Beverly Place was an invaluable experience and truly affirmed my passion and love for my career!

May 10, 2022
Unprompted review

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