Silver Cloud Financial Reviews 2,980

TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

I have no issues with Silver Cloud, customer service is good. Loan interest high but most pay day loans are. I do like when they send me a text letting me know when and how much of my loan will be tak... See more

Company replied

Rated 5 out of 5 stars

I called to inquire if I was eligible for an increase of my current loan. The call was very pleasant, and the customer service was great.

Company replied

Rated 5 out of 5 stars

Excellent customer service. Every curstomer rep i have ever talk to has always been exceptionally kind and understanding.great doing business with silver cloud. I will definitely always come back and... See more

Company replied

Rated 5 out of 5 stars

I don't understand why silvercloud sends me Texts and Emails saying I'm qualified for a certain amount. when I put in for loan im told I'm not qualified. Then please stop sending me repeat texts tha... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

Silver Cloud Financial not only provides borrowers with access to funds, but also provides economic stability to Habematolel Pomo, a federally recognized tribal group of Upper Lake, California. It lends consumers money while offering the tribe a way of achieving economic independence and stability. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. And today, those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Silver Cloud Financial offers the tribe an opportunity to do so, and it offers consumers the opportunity to qualify for tribal loans when a credit score prevents you from obtaining a loan from traditional lenders. Silver Cloud Financial wants to be your lending partner and provide you a tribal loan when you need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

So far so good..they made it very…

So far so good..they made it very convenient as far as the application process...still waiting for my deposit so I haven't received funds but It was only like 3 hours ago they called so should be here anytime

November 19, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Daniel! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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Rated 5 out of 5 stars

Great company

November 18, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Carlena! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Very professional and and helpful

November 13, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Saleena! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

It was super easy and convenient to get…

It was super easy and convenient to get approved for a loan with this company. Funds were deposited into my account the very next day. No wait. No hassle. I would recommend silver cloud to anyone!

November 11, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Customer! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

thee best service

Fast and reliable loans with low realistic payments ‼️

November 5, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Kennisa! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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Rated 5 out of 5 stars

Great experience!

November 5, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Tangie! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 4 out of 5 stars

Hello I Use Sliver Cloud For The Second…

Hello I Use Sliver Cloud For The Second Time They Are Great I will Definitely Use Them Again Thanks Sliver Cloud

November 4, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Lo! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

Rated 5 out of 5 stars

This was extremely easy to do online…

This was extremely easy to do online with my phone!! It saves time and customer service answers all your questions for you! Thank you so much for your help today!!

October 29, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi KK! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Quick and easy!

October 25, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Natasha! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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Rated 5 out of 5 stars

Very helpful specially when times are…

Very helpful specially when times are really tough. High interest but still better than other lenders.

October 25, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Annabeee! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Pretty good service

October 25, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Tyrone! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 1 out of 5 stars

Simply gave account information-which

Simply gave account information-which was My very first mistake just to see what the Loan had to offer and the payments are very high interest is ridiculous and they take out of your account and they’ve already taken well over the loan amount within the first month and a half never touch the money never knew it was there now they’re taking out of my savings to make payments which I cannot afford and will not work with me and still want $720 more worse loan ever very bad company to work with

October 19, 2019
Unprompted review
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Reply from Silver Cloud Financial

Dana, thank you for reaching out. It appears our Compliance Resolution team is currently working with you and the BBB to resolve this matter. If there's anything else we can do to be of assistance, please let us know. Thank you!

Rated 4 out of 5 stars

its a good help

October 18, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Barajas! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

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Rated 5 out of 5 stars

Easy and quick!!!

Easy and quick!!!
Not a commercial, true experience

October 18, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Bango! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Great team

Great team, easy loan options

October 11, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Jenny! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 4 out of 5 stars

I was very pleased with the customer…

I was very pleased with the customer service. They were very polite made everything easy and possible. I would definitely recommend.

October 10, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Pamela! We would like to hear more about this situation involving Silver Cloud Financial and discuss it with you further. Please reach out to us at VOC@SilverCloudFinancial.com with your contact information and we will be in touch. Thank you!

Rated 5 out of 5 stars

I am completely amazed how quickly...

I am completely amazed how quickly a decision was made to assist me in my financial situation. I’m not the kind of individual to borrow money or ask for financial help but a moment came up in my life that what I had on hand wasn’t enough. So I got in the internet looking for a personal loan or payday alternative and without hesitation Silver Cloud responded to my online application within seconds of me submitting with an approval. It was fast and easy instructions to follow. Followed by professional representatives who called to verify information and complete the process. That was it! Silver Cloud also provides you with a payment options list and online account access to make payments to your loan as quickly and frequently as you can on your own.

October 8, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Danielle! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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Rated 5 out of 5 stars

Thank you Silver Cloud for helping me…

Thank you Silver Cloud for helping me through a rough time. The process was quick and easy. The approval was right on time.😀

October 7, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Regina! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

Rated 1 out of 5 stars

Overcharge I got an $800 and already…

Overcharge I got an $800 and already paid about $1200 and still paying have $700 left to pay off

October 6, 2019
Unprompted review
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Reply from Silver Cloud Financial

Hi Evelyse! We are sorry to hear that you received less than the 5-Star service Silver Cloud Financial is known for. We would like the chance to hear more about this situation and rectify it for you. If you would like to talk to someone immediately, please call us at 844-225-6954 or email VOC@SilverCloudFinancial.com. Thank you!

Rated 5 out of 5 stars

Very nice and very easy people to work…

Very nice and very easy people to work with. Great company to work with never had any issue with them

October 2, 2019
Unprompted review
Silver Cloud Financial logo

Reply from Silver Cloud Financial

Hi Steve! We are so glad to hear that you received the 5-Star service Silver Cloud Financial is known for. If you ever have comments, questions or concerns about your service with Silver Cloud Financial, please feel free to reach out to us at VOC@SilverCloudFinancial.com. Thank you!

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