Silver Cross Reviews 

The order came through on time, very easy to install and feels very comfy and soft

Prompt reply. Still unhappy with product colour compared to colour advertised but daughter happy so all well

Ordered online, very easy ! Also great communication with emails.
The silvercros breez is the perfect pram.. comes in lovely colours and is easy to use and fits in the the boot perfectly. Excellent quality and good value for money. Highly recommend.

Spoke to customer service before I placed the order. The phone was answered quickly and the agent was very helpful in answering my questions. Once the order was placed, it was delivered within three days. I was kept updated of the delivery process and the delivery was made within an hour of the allocated time slot. The customer service matched the quality of the product. This is rare these days !

From ordering to answering all of the questions I had on their chat, everyone has been lovely, so efficient and easy to deal with. A bonus that the products are amazing too!

Great products and quick delivery. When refunding an item it was very straightforward and quick to return

Silver Cross have a fantastic scheme to recycle or re-furbish old Silver Cross buggies and car seats etc.

So few brands do this but it's crucial for environmental sustainability, and it prevents bulky plastic and metal from entering landfill.

Dedicated recycling services like those run by Silver Cross are vital to help deal with this challenge.

And this is really important for the future of those kids who have grown using these essential baby and toddler items.

I haven’t had time to open the boxes, as baby is preterm and still in NICU… but delivery was so fast and looking at the number of items sold for a huge discounted price. 100 percent value for money.

The high chair was of very good quality and stylish and practical too. Received quickly

The staff I spoke to on the telephone were so helpful and listened to our query and advised us what was best .
Absolutely exceptional

Silver cross was really good. I had problems with another company I had ordered the pram from. However I contacted silver cross about it and were really helpful. They sorted out an order for me and it came the next day. Yet the other company kept delaying the delivery.

Excellent service very good price for a quality product. Purchased for occasional use for grandchildren so haven't actually used yet except to try out.

Very well built website checkout was easy the car seat is amazing as expected thank you

Quick, efficient, great quality

Great product, but extremely difficult customer service experience trying to resolve a missing configuration issue and we’ve been going back and forth for weeks without any resolution. I’m extremely disappointed for a luxury stroller company to handle my situation in this manner.

My children are 33, 31,22. now and I made this choice for silvercross as I've always found them to be great quality and nothing has changed if anything theyre are good at staying with trends. So I felt if they were good enough for my children then they are definitely the best for my grandson. Thankyou for your great craftsmanship im sure I won't be disappointed.

We ordered the breez pram in pewter (bassinet, stroller and car seat). We tried it out in a store first and liked how lightweight it is in comparison to other prams as well as manouverable. Its a really smart looking travel system which I cant wait to use to show off baby. It collapses easily and is compratively good value for money when buying the bundle. The car seat is easy to use and makes getting little one out of the car a doddle. Having the car seat attachable to the pram unit is also great so you dont have to disturb baby. The only negative I have is that the assembly instructions werent super clear. My partner had to google how to open the bassinet but its easy once you know how

Products all seem good. However the order and delivery experience was disruptive to us. The items were listed as "pre order", but it was then dispatched immediately and arrived within a couple of days. Whilst this sounds positive it was in fact disruptive and unhelpful. Had we known it was stocked and the estimated delivery would simply be a couple of days we would have ordered the following week or even later to better suit our availability to accept the order. Instead we had to rearrange our work. I don't know if this is a mistake on the website or is intended to pressure people into ordering sooner than they need.

I’m happy with my purchase. Love the colour