Silverrainsilver Reviews 86

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beauty, excellent craftsmanship, and durability, with many appreciating the wide variety of designs available. People also frequently highlight the fast delivery service and the exceptional customer support, often mentioning quick responses and helpful resolutions to any issues. However, some customers experienced issues with product quality, such as earrings arriving broken or breaking after a short period, and some found certain fastenings to be less secure. A few people also mentioned that delivery could sometimes be slow.

What people talk about most

Product

Customers consistently note positive experiences with product quality and variety. Many reviewers praise the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the jewelry for being... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers consistently praise the quick delivery... See more

Order

Clients share positive opinions on order experiences, frequently praising the swift delivery, with some... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the customer care... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've placed quite a few orders with Silver Rain and all have been delivered quickly, lovely items and worn well over time. I particularly like the Huggies where you can order additional different char... See more

Rated 5 out of 5 stars

Purchased a pair of schnauzer earrings as I had lost one of a pair my daughter bought me as a present. My daughter found the missing earring and I was able to return my earings - unworn - and exchange... See more

Rated 5 out of 5 stars

Honestly my favourite jewellery online store. I’m in love with their little silver stud earrings and I’ve bought several pairs. From their little zircon studs to their cute little enamel hearts, all... See more

Rated 5 out of 5 stars

Amazing customer service. My daughter has absolutely loved her first pair we bought from here after battling with lots of bumps on a new piercing. We are now on to our second delivery of silver go... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

86 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had to contact customer service due to…

Had to contact customer service due to an issue where my delivery address had defaulted to some random one which was invalid.
Spencer was amazing, he sorted the issue out and despite it not being anyone’s fault, just some glitch in the system, has shipped the order out again which should hopefully arrive before Christmas. Silver Rain will now be my go-to for gifts though I’ll be keeping a close eye on the shipping details. Thank you all and Merry Christmas.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Love everything I have had from this site. Everything is so unusual and lovely. Great value too and always quick delivery.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Mismatched Earrings

I've ordered some items from this company and I have been thrilled with every purchase. I've just received my latest purchase of mismatched earrings an oak leaf and an acorn in sterling silver. They're a perfect size and beautiful 😊

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic products and customer service

My daughter and I have ordered numerous times from this website and we are always delighted with the earrings and quality. Always despatched speedily and a great price for the lovely quality. I did have an issue with my last order. The first time I wore the earrings I was taking them off and one of the posts snapped off. This has never happened before with any of the jewellery I’ve purchased from silver rain before. I contacted customer services and Emma was delightful and arranged for replacements asap. Delighted as I now have my new favourites and this pair is fine. Thank you so much! Will definitely be back!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings

I have purchased several earrings from Silverrain ,I love all my purchases. They are so pretty and affordable. I get lots of comments when I wear them.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings…

Beautiful earrings I received the other day. Bought for birthday and Christmas presents. Delivery was quick too. They quickly resolved and issue with my delivery that was not their fault. Really happy with the service. Their communication with me was excellent.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful sterling silver jewellery! Very good quality, very good communication and very quick delivery! I strongly recommend it! It's my second purchase.Thank you!

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely earrings and great customer service

I ordered two pairs of earrings for gifts. Delivery was taking longer than expected so I emailed for help and I got a very quick and helpful reply from Chloe - turned out I didn’t need the help as they were delivered that day (entirely due to Royal Mail not Silver Rain for the delay). I’m very happy with the earrings and hope the recipients will be too!

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful earrings

Beautiful earrings. My daughters love them. I had an issue with the order at my end. Emma resolved the problem immediately and my order was delivered in a couple of days. Will recommend to all my friends and family.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

My favourite silver jewellery stockist

Honestly my favourite jewellery online store. I’m in love with their little silver stud earrings and I’ve bought several pairs. From their little zircon studs to their cute little enamel hearts, all made to a superior standard and quality. And their little animal earring are simply adorable!! So cute and such amazing detail.
Their delivery is really quick and it comes in a cute velvet pouch so ideal for gifting too!
You honestly will not be disappointed.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful quality jewellery

I've been admiring this site for a while. Having worked in the jewellery trade, there's not much I haven't seen.
I just received my first 2 pairs of earrings and my partner has ordered 2 more for my birthday.
I am impressed by the quality of these earrings. I love them!!! You will not be disappointed! Not only are they a great price but they are well made.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

Cute earrings

Only discovered Silver Rain recently but they have a huge range of cute earring designs. I ordered from Etsy and everything arrived on time and was just as I expected. All very fairly priced and each item is packed in its own little velvet pouch. I’ll be back to order more, as gifts and for myself!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience, Beautiful Jewelery

I was having trouble finding cute silver earrings to replace my plain sleepers that weren't poor quality metal, or way out of my budget (with 3 sets of lobes as well as 2 cartilage piercings I had a lot to replace).
Found this seller on etsy and they had absolutely everything I was looking for, as well as a sale on their own site. My order arrived in less than a week despite shipping to Australia from the UK, and I'm obsessed! The tormaline is so cute, and I love having pink heart shaped earrings. Thank you!!!

August 21, 2025
Rated 5 out of 5 stars

Beautiful

Ordered 3 pairs of earrings on Wednesday this week and they arrived on Saturday. They are beautiful! Small but not delicate and absolutely perfect, I couldn’t be happier!

September 6, 2025
Unprompted review

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