Our driver from the Sydney airport was great, very friendly and a nice all round person. The counter staff were lovely at the Simona branch and we have no trouble using your wonderful service again, a... See more
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Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.
Contact info
251 Coward Street, 2020, Mascot, Australia
- 0280056696
- bz@simbacarhire.com.au
- simbacarhire.com.au
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Be aware no 3rd party insurance coverage included in your daily rate
Car and price were fine. The issue is how they handle third-party liability cover.
Simba's basic included cover does not extend to damage to third-party property, another person's vehicle, a building, etc. Only their optional $49/day Premium Cover covers that; without it, you're personally liable for the full amount, uncapped, if you're at fault in an incident involving someone else's property.
When I questioned this at the counter, staff told me Avis and Hertz work "no differently." That's not accurate, I have hired many cars in Australia and never experienced this. In fact Hertz's own published terms confirm their standard included cover extends to both the rental vehicle and third-party property, with the excess as your capped contribution, not full personal liability.
To be fair, the exclusion is written into the rental agreement, it's just easy to miss, buried among 24 sections of terms you e-sign digitally, while the pricing you actually see up front highlights the excess amount without flagging this carve-out.
If you rent from Simba, be aware that unless you take their $49 per day excess reduction third-party property damage is not covered with your rental, don't rely on a verbal comparison to other rental companies, and don't assume the excess amount shown covers everything it sounds like it covers.
Nothing to say but superb service love…
Nothing to say but superb service love it. Price and staff as well
Great service with our car rental from…
Great service with our car rental from Sydney. Fast airport shuttles with no hassle. Easy collection and drop off and staff are really friendly and helpful would definitely use again. Highly recommended
Cairns Simba
Helpful and friendly staff. The third party booking was a bit confusing.
The service I received from the team…was brilliant.
The service I received from the team before hand was amazing. From the phone calls to the initial booking of the vehicle and advice from the agent on which vehicle to choose was great as well. The vehicle was in really good condition and smelt great as well. We just hoped that we could have got a bigger vehicle though but was not available at the time. The shuttle service was an absolute life saver. Thank you so much for a great purchase. Will only look at you for car hire in the future. Oh and the price was very reasonable.
Professional and very friendly people
Professional and very friendly people
Quick prompt service
Quick prompt service. Car was clean, smelt good with no issues.
Very competitive pricing!
Awesome car hire
Awesome car hire, staff was really friendly and helpful. Highly recommend
The staff are great and very helpful…
The staff are great and very helpful booking process easy to use and good competitive prices
Easy and efficient car hire.
The whole process of being picked by the shuttle, getting our hire car, dropping it off and the shuttle back to the airport was quick and efficient with minimal fuss. The car was clean and had low klms. The cost of hire was very competitive compared to other companies. Staff were friendly and efficient. This was our second time using Simba and will definitely use them again.
Very helpful
Very helpful, nice employees. Quick and efficient. Upon returning the car, the shuttle bus driver assisted us with the bags and waited for us when we were taking our baby seat out
They send the bond back straight away
They send the bond back straight away, that make you feel less nervous.
good value and professional service
good value and professional service
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