Simba Car Hire Reviews 

906
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 595 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and professional staff who provide exceptional assistance upon arrival and ensure a smooth rental process. Travelers are also very happy with the clean, high-quality cars available at extremely competitive and affordable rates. However, some customers also noted occasional delays with the shuttle service or long wait times when picking up vehicles. Some reviewers were not happy with receiving a different vehicle model than the one they had originally requested. Some people also mentioned unexpected extra charges or differences between online quotes and final prices.

What people talk about most

Service

People report positive experiences with service, highlighting the friendly staff, clean vehicles, and... See more

Staff

Consumers find staff to be exceptionally friendly, welcoming, and professional, ensuring a smooth and... See more

Price

Reviewers mention positive feedback about price, highlighting competitive rates and great overall value... See more

Product

Reviewers highlight positive aspects of product, expressing satisfaction with clean, near-new vehicles that... See more

Quality

Customers consistently note positive experiences with quality, stating that the vehicles are immaculate, near... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Our driver from the Sydney airport was great, very friendly and a nice all round person. The counter staff were lovely at the Simona branch and we have no trouble using your wonderful service again, a... See more

Rated 5 out of 5 stars

Great service with our car rental from Sydney. Fast airport shuttles with no hassle. Easy collection and drop off and staff are really friendly and helpful would definitely use again. Highly recommend... See more

Rated 5 out of 5 stars

The whole process of being picked by the shuttle, getting our hire car, dropping it off and the shuttle back to the airport was quick and efficient with minimal fuss. The car was clean and had low kl... See more

Rated 5 out of 5 stars

Staff is very corporated provide a very Good service pick up airport to very quickly. Highly recommended everyone to book with simba car hire.Also price is very competitive


Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

906 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(906)

584 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect Hyundai

The car we hired was just perfect for 2 people. It was cute, gutsy and so easy to drive. We had a wonderful time driving through the SW of WA.

September 12, 2026
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Rated 5 out of 5 stars

What a smooth ride

Super easy pickup, no fuss. The car was clean and I enjoyed driving it. Drop off was also super easy with no fuss. The complimentary shuttle bus to the airport was great too.
Thanks to the team for making this such a smooth ride

September 27, 2026
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Rated 5 out of 5 stars

Super Simba experience

Free and fast airport shuttle was very convenient. We loved the car we were given; and MG SUV. It gave us freedom and assurance to travel and explore. Thank you for an excellent customer experience.

September 19, 2026
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Rated 1 out of 5 stars

Very Poorly maintained car.

Wipers were so out of date you couldn’t see where you were going. Wipers vibrated constantly making it beyond annoying and dangerous.

They requested car to be filled with 98 unleaded even though manufacturers instructions state 91 is fine!

Tires were greatly under inflated

Vehicle very poorly maintained

No early drop off available if you have an early flight! Have to arrange your own transport

Never using again

September 24, 2026
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Rated 4 out of 5 stars

The pick up and drop process way easy

The pick up and drop process way easy, lovely reliable car. The only thing was I was not made aware that insurance doesn't cover you to drive in certain locations at sunrise and sunset due to kangaroos until I had paid for the hire. For paying for daily insurance you should covered anywhere. Otherwise good experience overall.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

A very enjoyable experience

A very enjoyable experience. Super helpful staff, easy to make changes, very friendly. The car we drove was great. I highly recommend Simba. I will definitely use them again.

September 23, 2026
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Rated 5 out of 5 stars

Exceptional

Exceptional. Airport pickup was fast. Checkout staff were polite. Car was great.

What I loved the most is that they didn’t try and upsell the expensive insurance. It’s a really poor way to start a holiday when car hire places guilt you into buying the extra insurance. I didn’t get any of that. It was so nice.

September 11, 2026
Unprompted review

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