Simba Car Hire logo
Visit website

Simba Car Hire Reviews 

781
•
TrustScore 4.5 out of 5

4.4

Car Rental Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 630 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the rental vehicles are exceptionally clean, very comfortable, and highly economical, making daily driving smooth and thoroughly enjoyable. Travelers also praise the extremely affordable rental rates compared to airport competitors and the friendly team members who provide consistently helpful service. Many consumers note that the dedicated shuttle bus transfer to and from the terminal is extremely convenient for their overall travel plans. Some people were dissatisfied with occasional operational delays, specifically noting slow check-in procedures or waiting longer than expected for the shuttle service.

What people talk about most

Service

Consumers find service to be positive, highlighting attentive staff and smooth operations from beginning to... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as welcoming, helpful, and... See more

Price

Customers consistently note positive experiences with price, often highlighting extremely competitive rates,... See more

Product

People report positive experiences with product, highlighting vehicles in great, near-new condition that are... See more

Quality

Users describe positive interactions with quality, noting that vehicles are generally in great condition,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Car was good. Process to collect and return was ok. I did gave an issue re a toll charge, which I believe was never incurred. If found the staff very unhelpful in this case as they just wanted to fob... See more

Rated 5 out of 5 stars

The customer service when I arrived to pick up the car was just excellent. They helped me out to explain that purchasing insurance directly through them which wasnt that much, for my 2 week hire would... See more

Rated 5 out of 5 stars

We have used Simba a number of times now when visiting Adelaide, we cannot fault the service or staff. Excellent cars and no hassle, just great customer service from the team. We will use them again... See more

Rated 5 out of 5 stars

Customer service is well applied and clear information guided throughout. Car or vehicles issued clean and with allowing customers check the vehicle and take photos before drive off. Very well syste... See more

Company details

  1. Car Rental Agency
  2. Car Leasing Service

Written by the company

Simba Car Hire has rapidly grown to become one of Australia’s leading independent car rental providers, proudly serving thousands of customers each year. We are known for our strong commitment to customer satisfaction, operational excellence, and competitive pricing. With convenient locations in Sydney, Brisbane, Adelaide, Cairns, Melbourne, and Perth, we cater to both domestic and international travellers, offering a seamless, reliable, and affordable rental experience. Whether you're traveling for business or leisure, Simba Car Hire is dedicated to making your journey easy, enjoyable, and stress-free.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

781 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(781)

575 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Smooth pickup

Good communication after my arrival at the airport. Easy pick up and shuttle to their office and quick and easy pick up of the car. Would use again.

February 5, 2026
Unprompted review
Rated 5 out of 5 stars

Such an easy process

Such an easy process - landing to airport, quick Simba shuttle to pick up the car and on the road in 45 mins . Would def use Simba again and would recommend as their prices are awesome!

February 6, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Good price for rental

Good price for rental, very friendly and helpful! Make sure you book directly with them and not through a third party company for ease and security.

January 31, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Customer service is well applied

Customer service is well applied and clear information guided throughout.
Car or vehicles issued clean and with allowing customers check the vehicle and take photos before drive off. Very well system in place

January 29, 2026
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look