SIM Imaging Reviews 

1,344
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had so much trouble trying to upload an order for an album - my computer just wasn't connecting with their servers for some reason. Thank fully SIM supprt staff are excellent and work hard to try... See more

Company replied

Rated 5 out of 5 stars

Flawless service. Sent digital file from the US to the UK and the collector is super happy with the quality of the print and how it looks in his flat! Really appreciated the excellent range of dimensi... See more

Company replied

Rated 5 out of 5 stars

Great Professional Album and Print suppliers for Professional photographer in the UK. Always love the service they provide. If you are in need for great quality albums prints and framing this is the... See more

Company replied

Rated 5 out of 5 stars

I ordered my first album from SIM recently and delivered it to my client this week. They were blown away by the quality! Amanda talked me through every step of the album production - I had a few... See more

Company details

  1. Photo Printing Service
  2. also in
  3. Bookbinder
  4. Wedding Service

Written by the company

We’re the ultimate supplier of choice for professional photographers looking for the finest Books, Photo Albums and USB products. We only use premium materials and all our products are handmade in the UK. We stand behind every single creation and oversee even the smallest detail to ensure superb quality and finish.


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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

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Rated 5 out of 5 stars

Exceptional products and customer services

As a professional photography business, we have had the privilege of capturing hundreds, if not thousands of weddings over the last 35+ years. When it comes to choosing a wedding album manufacturer that aligns with our commitment to quality and creativity, SIM Imaging has proven to be an outstanding choice.

Their customer service is exceptional, communication is always seamless, and they are receptive to my specific requirements, ensuring a collaborative and smooth process from start to finish.

What sets them apart is the unparalleled range of wedding albums they offer. Their collection boasts a diverse array of designs, materials, and customisation options, providing me with the tools to offer my clients truly unique and personalised keepsakes. The attention to detail and craftsmanship in their albums is evident, reflecting a commitment to excellence that aligns seamlessly with the standards we uphold in our photography.

The quality of the albums is truly exceptional. The materials used are not only visually stunning but also durable, ensuring that the images we capture are presented in the best possible light. The thickness of the pages and the meticulous binding contribute to a tangible sense of luxury, turning each album into a work of art that complements the artistry of our photography.

In terms of service efficiency, SIM Imaging exceeds all expectations. Despite the bespoke nature of the albums, delivery is always prompt and reliable which adds to the overall positive experience.

March 11, 2024
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Reply from SIM Imaging

Hi Julie,

Thank you so much for taking the time to leave us such a wonderful review. It's always been a pleasure to work with you over the years and we look forward to continuing our relationship into the future.

It would be lovely for you both to come in on one of our open days to meet the team who make your products and view behind the scenes. All of our dates for next year are on our website or feel free to give us a call.

We look forward to talking to you soon.
The SIM Team

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Rated 5 out of 5 stars

Excellent quality and service

Beautifully made frame and great service, highly recommended

December 23, 2023
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Reply from SIM Imaging

Hi Kerry,

Thank you for taking the time to leave us a 5-star review.

Wishing you a lovely week.
The SIM Team

Rated 5 out of 5 stars

The best printing company ever!

Excellent quality and services! I do recommend.

December 21, 2023
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Reply from SIM Imaging

Hi Teo,

Thank you for taking the time to leave us a 5-star review. It's great to know that you're happy with our service and product quality. We look forward to working with you again soon.

Kind Regards,
The SIM Team

Rated 5 out of 5 stars

Having not used software for a while

Having not used the software for a while, had to phone for assistance with my order several time on each occasion I received great support and answers to my queries, on receipt of my orders the quantity is as always superb many thanks for great service.

December 14, 2023
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Rated 5 out of 5 stars

Delivering a quailty product to my client

I ordered my first album from SIM recently and delivered it to my client this week. They were blown away by the quality!

Amanda talked me through every step of the album production - I had a few questions - and sent me proof prints of three of the pages before it went to production.

I have visited SIM Imaging and seen the care that goes into their products - so I knew that I would be delivering a quality product to my client.

October 27, 2023
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Rated 5 out of 5 stars

Excellent product

Excellent product, very helpful & friendly staff, had the patience to explain and spend time to show the products.

October 9, 2023
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Reply from SIM Imaging

Hi there,

Thank you for your positive feedback. We're so glad to hear that you're happy with the service from our team and the product you received.

We look forward to working with you again soon.
The SIM team

Rated 5 out of 5 stars

Good company with good products and…

Good company with good products and good service.

September 12, 2023
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Reply from SIM Imaging

Hi there,

We always appreciate our customer's feedback, so thank you for taking the time to leave us your 5 star review. It is great to hear that you are happy with our products and service. Have a great week ahead.

Kindest Regards
The SIM Team

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Rated 5 out of 5 stars

Great Products Super Service

Great product

August 4, 2023
Unprompted review
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Reply from SIM Imaging

Hi Bharat,

Thank you so much for taking the time to leave us your 5 star review. We are happy to hear that you love our products and service.

Have a great week ahead
The SIM Team

Rated 5 out of 5 stars

Great turn around and completely…

Great turn around and completely professional finish! The best!

August 31, 2023
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Reply from SIM Imaging

Hi Michael,

Thank you for taking time to leave us your 5 star review. We really appreciate it!!

We look forward to working with you again soon.

Regards
The SIM Team

Rated 3 out of 5 stars

Quality is great, SIM software not so much

Quality is great. I am very pleased with it. However, the SIM software for designing the albums is old-fashioned: The app needs an update to this millennium. It would benefit (new) users, if the pricing and options were somehow simplified, too. I needed to call a few times to understand everything I needed and I always got through quickly and got help I needed - thank you. I will come back to SIM, when albums are ordered from me though, due to the quality - and thankfully I now remember again how to use the software.

August 24, 2023
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Reply from SIM Imaging

Hi Tina,

We are delighted that you are pleased with your product and the quality. Thank you for your feedback and our software providers are always working to enhance our customer's experience. Whilst we discussed tips and tricks with the software for this order, please be assured that our team is always here for help or guidance in the future. We look forward to working with you soon.

Kindest Regards
The SIM Team

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