Simon’s Kitchen Reviews 

44
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Picked up a meal tonight from Simon, wow I was blown away by the quality and taste. Really recommend and a really nice bloke as well. Thank you

Rated 5 out of 5 stars

I have been using Simons kitchen rawfood for over 2 years now for my sphynx cat. He is a happy, healthy boy with good bowel movements! Would recommend to anyone looking for High quality food. C... See more

Rated 5 out of 5 stars

I've raw fed my sphynx for 7 years now. I've tried everything on the market. Simon's Kitchen is by far the best food my cat ever had. We had Purrform as well but is slightly expensive and it seems t... See more

Rated 3 out of 5 stars

I ordered adult rabbit raw meat for my cats. Usually they love it but this time the meat once thawed out was very mushy the cats will not eat it. I am just hoping the next packet when thawed is not... See more

Company details

  1. Animal Feed Store
  2. Pet Supply Store

Written by the company

Welcome to Simon’s Kitchen, your trusted source for all things related to raw food for cats in the UK. Whether you’re looking for the cheapest raw cat food, the best quality options, homemade recipes, or convenient delivery services, we’ve got you covered.


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4.3

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.3

All reviews

(44)

1 review in the last 12 months

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Rated 5 out of 5 stars

I have been using Simons kitchen…

I have been using Simons kitchen rawfood for over 2 years now for my sphynx cat. He is a happy, healthy boy with good bowel movements!

Would recommend to anyone looking for High quality food.

Customer service is always on point and Marina personally drops it off for me. Couldn't ask for more.

November 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Keep away from your animals!

This manufacturer introduces misleading in her answer, as she knows very well that I have 2 cats and they have different meat preferences.
It's true that my youngest had in yhe past the digestive problems, but she hate the turkey flavor. At the same time my oldest cat never had any stomach problems and I ordered turkey for her, since it was her favorite meat.
After this incident happened, l asked this manufacturer for several times to do an examination of this meat to determine whether the quantity and quality of bones in this order is corresponded, which is why I sent her the remaining food, and after that was offered a replacement packs from turkey to rabbit.
My last order I received was only half full, and part of the money was returned to me because they didn’t like my truthful review.
It's scary to see my cat slowly dying in front of my eyes, and I haven't even heard an apology from the manufacturer.
ALWAYS CHECK THE FOOD WHAT YOU ARE GIVING TO YOUR PET 😞

My poor cat's entire her intestines and esophagus are cut up with bones!
The package of raw turkey meat containes more than 50% of bones, including tubular ones, which are contraindicated for animals to eat.
My cat was bleeding into the toilet for almost a month, now she can’t eat any meat, she immediately vomits everything out.
The manufacturer refers to third-party suppliers, excluding his own fault, although the negligent attitude towards his brand is obvious.
The last order was made for 20 packages, of which only 10 arrived, and another 10 were promised to be sent next week, but more than 2 weeks passed already, but the parcel still not arrived.
SEE BELOW THE PICTURES OF THE FOOD FULL WITH BONES

October 6, 2023
Unprompted review
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Reply from Simon’s Kitchen

Thank you for your review Violet , how I remember we was sorted all things out for you . You was getting food for free trial pack and you was very happy because your cat nearly was dead from diarrhoea which one was non stop and our food help to your cat to improve her health , after you was place the order and I provided 25% discount for you because I was really sorry about your situation . After you place another order with Turkey and you didn’t like it you said like cat have bloody in toilet i was asking you to send me a proof from your Vet to sorted out if there is problems with health and you never send it to me .I swooped this Turkey for Rabbits for you without any extra money you was happy with it and after you start asking 50% discount from me ,I explained to you im not able to do 50% discount because Rabbit meat is very expensive . I’m really in shock about this review from your side but ok leave it like this .

Rated 5 out of 5 stars

Excellent service

Excellent service. I've only every had one package that was damaged and unable to use the food. But they resolved the matter quick and very well. Excellent customer service.My cats love the rabbit

November 1, 2023
Rated 5 out of 5 stars

It's great everything:service

It's great everything:service, delivery, and especially product. My cats adore it, made from 100%of meat, always fresh, looking delicious. If I could give 10☆, I would. Thanks for making my cats happy, happy cats-happy owners.

September 23, 2023
Unprompted review
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Reply from Simon’s Kitchen

Thank you so much for your review Yelena 🙏

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Rated 5 out of 5 stars

Best food for my two girls

Best food for my two girls! Never any problems with toilets or indigestion. Great quality and reasonable price. Thank you.

October 10, 2023
Unprompted review
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Reply from Simon’s Kitchen

Thank you for your review Yana🙏

Rated 5 out of 5 stars

Cats love it

Great company great food cats love it comes frozen same day used for 3 years now

October 10, 2023
Unprompted review
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Reply from Simon’s Kitchen

Thank you was with me from the beginning and till now 🙏

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