Simplaa Reviews 114

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Top notch service. My driver was very polite and helped me with all my luggage. Will definitely use this service again..

Rated 5 out of 5 stars

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... See more

Rated 5 out of 5 stars

I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional... See more

Rated 5 out of 5 stars

It was my first time using Simplaa and was not referred to them by anyone...Just wanted to try them and see how it will go....... I received such impeccable service from Mr. Peterside who met us at... See more

Company details

  1. Taxi Service

Written by the company

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Enjoyed flying with Airpeace and…

Enjoyed flying with Airpeace and getting a taxi pre-booked for me. It made my journey smoother and less stressful. Plus I enjoyed the discount which made it cheaper. Great one by Airpeace!

January 15, 2025
Unprompted review
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Rated 5 out of 5 stars

What a reliable and fantastic…

What a reliable and fantastic arrangement. Top notch customer service. The team continued to call and check on me till I was picked up. The driver was already at the airport waiting for me to come out. I will recommend this service and must definitely, use them again.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

I used simplaa taxi service for my drop off and pick up at Gatwick airport. I did not encounter any issue. The driver arrived ahead of schedule and was very polite. The journey was smooth, heating was provided in the vehicle. I will definitely use them again

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

The driver was on time

The driver was on time, very polite and helpful. He helped wheel my luggage to the car and even returned the trolley for me. He was very respectful and nice. I would use this service again. 100/100 🙌🏾🙏🏾

January 6, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and Communicative

From the moment I booked till I was dropped home they kept in contact with me and let me know what was happening with my ride. The driver was reliable, picked me up directly from the airport entrance and helped carry my luggage.

January 3, 2025
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Rated 5 out of 5 stars

Awesome Ride

I've got only positives for my ride out of the airport. Driver was polite, courteous and knows his bit. He made me feel comfortable all through the ride. Smooth ride to my hotel. Thanks, SIMPLAA.

December 22, 2024
Unprompted review
Rated 4 out of 5 stars

They called me a day before my arrival…

They called me a day before my arrival to confirm my pick up time because I chose a pick up time hours after arrival and they kept following up to ensure pick up and drop off. The ride was smooth, driver arrived as scheduled, he was warm and welcoming in his service.

December 15, 2024
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Rated 5 out of 5 stars

The simplaa service was helpful

The simplaa service was helpful, the driver patiently explained the pick up point to me, even was I missed my way, he helped with the luaggages, the team kept following up to ensure I was ok, the service was everything it was supposed to be, I’m definitely using it again.

December 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top-notch service

Ease of appointment set-up, Precise & structured guidance, Clear & timely communication, Smooth & enjoyable ride. The Simplaa service was everything it was meant to be & more. I would surely continue to use this service. Thanks again

December 5, 2024
Unprompted review
Rated 5 out of 5 stars

Ride Review

The driver was patient despite a little delay in disembarking from the plane and claiming of luggages. He politely explained the pick up point to me and I called him when I got there and he was right there. I got the value for my money and would be happy to book a ride with Simplaa again.

December 11, 2024
Unprompted review
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