SimpleFinancial Reviews 193

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, praising the staff for being helpful, friendly, and professional. Many people appreciate the fast response times and the overall efficiency of the process, noting that the user experience is straightforward and easy to navigate. The customer service is consistently described as top-notch, with consumers feeling valued and well-informed throughout their interactions. However, some people were dissatisfied with the company's understanding of their specific needs, and a few others mentioned not receiving the full loan amount they requested.

What people talk about most

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast, efficient, and... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the fast and easy application... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, courteous, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the speed of service,... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting their helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !

Company replied

Rated 5 out of 5 stars

I have been dealing with payday lenders for long time simple financial turns out to be the best one !! Customer service on top quick reply quick documentation and delivery of funds keep up the great... See more

Company replied

Rated 5 out of 5 stars

The process was very easy. The email communication was excellent. The explanation of how the loan worked was very clear thank you so much for having this service.

Company replied

Rated 5 out of 5 stars

This company is truly wonderful i needed help and they didn't even rethink twice about me me, it's not easy getting help sometimes when your a senior thank you so very much

Company replied


Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

At Simple Financial, your peace of mind is our priority. We understand that life can bring unexpected expenses, and our mission is to provide a safe, reliable, and stress-free borrowing experience when you need it most. As a licensed payday loan provider in Ontario, we operate strictly under provincial laws and regulations, ensuring every loan is offered with full compliance and transparency. Our clients can feel confident knowing they are working with a responsible lender that puts fairness and integrity first. What sets us apart is our commitment to: Customer Service: We treat every client with respect, care, and understanding. Transparency: Clear terms, no hidden fees, and honest communication. Speed: Quick approvals and fast access to the funds you need, when you need them. Whether it’s an urgent bill or an unexpected situation, we’re here to help you bridge the gap with dignity and efficiency. At Simple Financial, we believe in making short-term lending straightforward, safe, and supportive for all our clients.


Contact info

4.8

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very quick at making a lending decision

Very quick at making a lending decision

November 18, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Hi Paula,
Thank you for the kind words! We work hard to make the approval process as quick and smooth as possible. Reach out anytime if you need assistance.

Rated 5 out of 5 stars
SimpleFinancial logo

Reply from SimpleFinancial

Hi,
We really appreciate your review! Happy to know the experience was fast and easy. Don’t hesitate to come back if you need anything in the future.

Rated 5 out of 5 stars

Quick and easy process!

Quick and easy process!! Received funds within minutes!!

November 22, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Hi Treena,
Thank you so much! We're glad the process was quick and that you received your funds right away. We're always here if you need support again.

Rated 5 out of 5 stars

Very good pay day loan

Very good pay day loan

November 20, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Hi Win,
Thank you for your review! We’re pleased to hear you had a good experience. If you ever need help again, our team is here for you.

Rated 5 out of 5 stars

Great experience

This is my first time receiving a payday loan and the experience was AMAZING! MY car payment was due and was stuck I've applied on other websites before and never went through with the loan because the interest was so high. I was approved within 20 minutes and received my funds instantly. Will definitely use again.

November 18, 2025
Unprompted review
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for taking the time to share this! We’re really happy we could help you out quickly and offer you a fairer option. We work hard to keep the process simple and transparent. Don’t hesitate to reach out anytime we’re always here for you!

Rated 5 out of 5 stars

Simply amazing service

Simply amazing service

November 18, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you! We really appreciate the feedback. Our team is always here if you need anything in the future.

Rated 4 out of 5 stars

Awesome service

Awesome service

November 17, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thanks so much! We’re happy to hear you had an awesome experience with us.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

November 17, 2025
SimpleFinancial logo

Reply from SimpleFinancial

We’re glad to hear it! Speed and simplicity are exactly what we aim for. Thank you for choosing us!

Rated 5 out of 5 stars

It was as simple quick and easy.

It was as simple quick and easy.

November 17, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you! We’re happy the process was smooth for you. Feel free to reach out if you ever need assistance again.

Rated 5 out of 5 stars

Very awesome!

November 17, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you! We appreciate the support and are here anytime you need us.

Rated 5 out of 5 stars

Thank you for helping me when I needed…

Thank you for helping me when I needed it! Your kindness means so much!

November 15, 2025
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Reply from SimpleFinancial

Thank you for your kind words! We’re happy we could be there for you when you needed support. Don’t hesitate to reach out anytime.

Rated 5 out of 5 stars

Great company

Great company. Quick and efficient. Thanks!!

November 8, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for the great feedback! We’re pleased to hear everything was quick and efficient. We appreciate you choosing us!

Rated 4 out of 5 stars

Quick and easy

November 12, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you! We’re glad the experience was quick and easy for you. We’re here anytime you need us!

Rated 5 out of 5 stars

I have been dealing with payday lenders…

I have been dealing with payday lenders for long time simple financial turns out to be the best one !! Customer service on top quick reply quick documentation and delivery of funds keep up the great work team simple .🙌🙌🙌🙌🙌🙌🙌

November 11, 2025
Unprompted review
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Reply from SimpleFinancial

What a fantastic message, thank you! We’re thrilled to know that you’ve noticed the care and speed we put into every file. Our team really appreciates your support and we’ll keep working hard to stay the best option for you.

Rated 5 out of 5 stars

Green Groceries

I thought I was not going to receive any funds at all.

SimpleFinancial is great and after my loan is paid this month November (end). Re-applying again and greatful my daughter found this company!

=)

November 4, 2025
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Reply from SimpleFinancial

We’re so happy to hear that your experience was positive and that we could make things easier for you. We’ll be ready to help again when you reapply, thank you (and thanks to your daughter too!) for trusting Simple Financial.

Rated 5 out of 5 stars

When everybody said no

When everybody said no, you said yes! A big help to somebody who is in need. Thank you.

November 3, 2025
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Reply from SimpleFinancial

Thank you so much for sharing that! Helping good people get a fair chance is exactly why we do what we do. We’re grateful you trusted us and we’re always here when you need a hand.

Rated 5 out of 5 stars

Very happy with the service

Very happy with the service, quick and painless. Highly recommend!

November 10, 2025
SimpleFinancial logo

Reply from SimpleFinancial

We truly appreciate your kind words and recommendation! Our goal is to make every experience as smooth and stress-free as possible , happy to hear we could help when you needed it.

Rated 4 out of 5 stars

Fast and quick!!

Fast and quick!!

November 10, 2025
SimpleFinancial logo

Reply from SimpleFinancial

Thank you for your review! We’re glad to hear the process was fast and easy for you. If there’s anything we could’ve done to make it a full 5-star experience, please let us know, we’re always improving!

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