Simple Green Energy Ltd. Reviews 

197
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I was so looking forward to making improvements to my home and was extremely disappointed with the work that was carried it - It will cost me £000's to repair - It is so unfair that I have received no... See more

Rated 4 out of 5 stars

The three tradesmen arrived at 11.30 am as arranged. All three worked very hard to complete the installation in the loft, two extract fans kitchen & bathroom and trickle vents were fitted to the upvc... See more

Company replied

Rated 5 out of 5 stars

These guys were brilliant. Cant recommend them enough. They were all so polite and courteous. They always removed their shoes when entering the house and were really quick doing the work. They travel... See more

Rated 5 out of 5 stars

We recently had our old boiler upgraded to a new Worcester Bosch boiler in March 2022. Naveed (Gas Engineer) plus 1 carried out the complete works. Professional job carried out and kept us updated of... See more

Company details

  1. Insulation Contractor
  2. also in
  3. HVAC Contractor

Written by the company

Here at Simple Green Energy, we are extremely passionate about helping as many people as we can be aware that there is funding for various energy efficiency measures. We want to keep everybody’s gas bills as small as possible, so installing the most efficient measures goes a very long way in reducing those bills. We have been helping potential customers obtain a free, or discounted boiler since 2015! We have a network of underfloor installers, surveyors, and gas-safe engineers, that stretch from London to Birmingham. Get in touch to discuss how we can help you and your family secure free energy efficiency measures at your property, including boiler replacement, cavity wall insulation, loft insulation, and much more.


Contact info

3.6

Average

TrustScore 3.5 out of 5

197 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(197)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

This experience I did go in not sure of what you were going to get, but I must say the work men were professional in there approach to doing the work and keeping me informed as we went along the whole experience was well organised well executed and I'm very please with the work that has been done

June 10, 2022
Unprompted review
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Rated 5 out of 5 stars

A very nice company

A very nice company, quality is at its highest. My mother is ecstatic we save money on our regular bills it has made a huge difference. I would recommend this to all. The owner of this company has done really well.

May 17, 2022
Unprompted review
Rated 5 out of 5 stars

I had no clue on how this process…

I had no clue on how this process works, honestly my initial thoughts was this can't be true. I phoned up, the team at simple green energy were very delightful, they explained the entire process to both me and my wife and booked me in. Within two weeks I had a new boiler installed. My wife and I are extremely pleased and the process was really simple.

May 16, 2022
Unprompted review
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Rated 5 out of 5 stars

The process was so smooth

The process was so smooth, i really was hesitant at first however they are a lovely bunch of people and now i have a new boiler. Thank you to the wonderful team.

May 16, 2022
Unprompted review
Rated 5 out of 5 stars

Replacement boiler.

We recently had our old boiler upgraded to a new Worcester Bosch boiler in March 2022. Naveed (Gas Engineer) plus 1 carried out the complete works. Professional job carried out and kept us updated of the works at all times. Tidied up once the works were complete. Explained the workings of the Remote Thermostat and all the associated warranty paperwork. Took away the old boiler and the rubbish generated. Overall very pleased with the works carried out.

May 4, 2022
Unprompted review
Rated 2 out of 5 stars

Vanished without a trace

The person who came to inspect the house was on time and polite. After that I never heard from the company again despite repeatedly calling, leaving messages and emailing. They drilled holes into my walls and left them open to the elements which I now have to repair. I wouldn't recommend this company

April 25, 2022
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY FOR YOUR…

DO NOT USE THIS COMPANY FOR YOUR INSULATION REQUIREMENTS THEY ARE ABISMAL, TALK TO YOU WITH NO RESPECT AND AS MY DISABLED PARTNER GOT TOLD OFF THE INSULATION LEAD MEMBER OF THE TEAM I DO WHAT I WANT NOT WHAT YOU SAY .
DISGUSTING OUTFIT WHERE NOONE IS BOTHERED EVEN AT THE OFFICES. YOU NEED TO GET A GRIP OF YOUR OUTFIT AND EMPLOYEES.

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great Job

Thanks to both teams that came out to do the cavity wall insulation and also the Dhanyal and Navid who came to fit my new Worcester Bosch boiler today. The teams were very thorough and efficient and did a great job. Thank you.

March 5, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID THIS COMPANY!!!

I have been chasing this company for almost 1 year. They installed a boiler for us which became faulty within weeks. I have tried calling emailing they have stopped all forms of communication. And most likely blocked my number. I spoke to a guy named Saf that kept promising me appointments and cancelling. His car broke down, his ill, he cant make it ect.. then i called the office spoke to a guy named Stuart he said I will get a call back then nothing. Goes striaght to voicemail.

They kept promising appointments and then cancelling cancelled numerous times with pathetic excuses. STAY AWAY at all cost. There is no proffesionalism what so ever. I dont know if their working from their back shed. Cowboy workers including admin team. Their incompetent and untrustworthy. They told us we will get a 10year warrenty when we called up valliant we was told the company only submitted basic 5 year cover. If I could give this company 0 stars I would!!! How can you leave someone with a boiler that is not safe. Gas safe have already checked this issue and also ticked it off as unsafe. I will be taking matters forward. DO NOT USE THIS COMPNAY once they have your money there nowhere to be seen. I wouldn't be suprised if they wrote the 5* reviews themself! Working with this company has been a nightmare!! PLEASE STAY AWAY!!

Whoever is having issues with tsimple green energy please report them to gas safe.

February 26, 2022
Unprompted review
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Rated 5 out of 5 stars

Very lovely service by Haj

Very lovely service by Haj, really helpful and provided an instant response. Looking forward to the following service.

February 14, 2022
Unprompted review
Simple Green Energy Ltd. logo

Reply from Simple Green Energy Ltd.

Varsh 1

Thank you for the 5 Star review

We look forward to meeting your expectations

Regards
Stuart

Rated 5 out of 5 stars

Michael and his team came today to do…

Michael and his team came today to do the boiler And he Was Very professional and explained everything to me is work wise very clean and tidy so big thank you from Bob

February 9, 2022
Unprompted review
Simple Green Energy Ltd. logo

Reply from Simple Green Energy Ltd.

Bob

Many thanks for your 5 star review

I will be sure to pass on your thank you to Michael

Kindest regards
Stuart

Rated 5 out of 5 stars

Had problems to start with

Had problems to start with, but send different engineers (Michael) who couldn’t be more helpful . Worked very hard till problem was solved . I can say he went above and beyond.

January 30, 2022
Unprompted review
Simple Green Energy Ltd. logo

Reply from Simple Green Energy Ltd.

Hi Georgy

Many thanks for your 5 star review

I will pass on your kind remarks to Michael

Best regards
Stuart

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