Simple Online Pharmacy | Online Doctor Reviews 

44,737
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 24,230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the simple and straightforward ordering process, often highlighting the ease of completing health questionnaires and receiving prompt approval for their medication. The delivery service is frequently described as quick and efficient, with many people receiving their orders within a day or two of dispatch. Reviewers appreciate being kept well-informed at every stage, from order progression to delivery updates, often through helpful emails and informative videos. However, some customers experienced issues with delivery, noting instances where parcels arrived with melted ice packs, disintegrated boxes, or loose and missing tablets. A few other people also felt that the order processing could be slow, leading to delays in receiving their medication, especially when reordering.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and super-fast... See more

Service

Customers had positive experiences with service, often highlighting the professional, friendly, and helpful... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with the treatment and... See more

User experience

Consumers find the user experience to be positive, highlighting an easy-to-use website, clear guidance, and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was delighted to hear finally a pill to take instead of injecting! I signed up straight away. Filled out application. Unfortunately the photo taking was a disaster so I arranged a video call. This w... See more

Company replied

Rated 5 out of 5 stars

Simple online pharmacy had excellent information available and videos with q&a’s giving honest information relating to the wegovy tablet. They were available and despatch on time and received the next... See more

Company replied

Rated 5 out of 5 stars

My wagovy pills order was sent out on Monday I received it Tuesday really quick delivery. Very easy to order had to send pics of myself and fill in a health questionnaire. Received an email with a vid... See more

Company replied

Rated 5 out of 5 stars

Being able to register for pills being informed at every opportunity when I could expect delivery . I am on day 3 now I also know there is support on line when I need it thank you the price also mad... See more

Company replied


Company details

  1. Online Pharmacy
  2. Pharmacy
  3. Weight Loss Service

Written by the company

Simple Online Pharmacy is a Registered online pharmacy and doctor service. We stock a range of pharmacy goods at discount prices. We also have a range of online doctor 'clinics', that allow you to select treatment for conditions such as Mounjaro, Wegovy, Saxenda, chlamydia, erectile dysfunction, acne and more! We are registered with the GPhC and MHRA, and so you can be confident you are receiving genuine UK medicines and products. We also offer dietician support for our patients. In addition to their product offerings, Simple Online Pharmacy also provides a number of value-added services to their customers. They have a team of qualified pharmacists who are available to answer any questions customers may have about their medication Simple Online Pharmacy is a reliable and convenient option for customers looking to purchase medication and healthcare products online. Their wide range of products, value-added services, and commitment to safety and security make them a trusted choice for customers throughout the UK

Simple Online Pharmacy

Written by the company

Committed to keeping prices low.

Lowest Price Guarantee.

If you find a prescription medication at a lower price, we will match it.

If you find a prescription medication at a lower price from a UK registered and regulated online pharmacy, we will price match it with a discount code for you to place your order. Excluding GLP-1 medications.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

45K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(44,737)

24,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt and efficient service

Prompt and efficient service with professional guidance

July 10, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Helen,

Thank you for your positive review and for highlighting the efficiency of our service.

Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.

We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

My daughter helped me get started

My daughter helped me get started, once done your professional team kicked in and made everything so simple..thank u for that .

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Jennifer,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

July 10, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Rachel,

Thank you for your positive review and for highlighting the efficiency of our service.

Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.

We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy to reorder, excellent with updates

July 10, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Donna,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Fantastic delivery service

Fantastic delivery service
Packaging to perfection .

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi AIMEE,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Seamless services

Seamless services

July 10, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Ebere,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Prompt shipping and good support for…

Prompt shipping and good support for the medication provided.

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Henry,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that you had an excellent experience with us. Your kind words are truly appreciated and inspire our team to continue providing a dependable and caring service to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Easy to use

Easy to use form.
When I needed to speak to the pharmacist this was easy to arrange, with a choice of time slots.
Prompt reply and despatch.
Securely packaged and refrigerated.
Love the recyclable wool insulation.

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Tracey,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Chi,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Anonymous,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Lisa,

Thank you for your positive review and for highlighting the efficiency of our service.

Our team is committed to providing a smooth and timely experience for our patients, and it’s wonderful to hear that this was reflected in your experience.

We truly appreciate your feedback—it helps us continue delivering the best care and support to all our patients.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Not a problem reordering

Not a problem reordering. Took 2 mins tops. Was fast delivery aswell. Cheapest I could find aswell!! Used a discount code with no troubles. Thank you will order again next month

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Ian,

Thank you for taking the time to leave such a wonderful review of our service!

We’re delighted to hear that you found the experience simple and straightforward. Our goal is to make managing your healthcare as easy as possible, and it’s fantastic to know that this came through in your experience.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi John,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Great price and very quick delivery.

Great price and very quick delivery.

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi Jonathan,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Reasonable pricing and very quick…

Reasonable pricing and very quick delivery

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi D,

Thank you for your wonderful review of our service!

We’re thrilled to hear that your order arrived promptly. We know how important reliable delivery is, and it’s great to hear that our service met your expectations.

Kind Regards,
Patient Care Team

Rated 5 out of 5 stars

Very helpful

Very helpful, guiding me in the right direction very professional and there when I need support, and doing a check in on me thankyou

July 12, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Hi,

Thank you for your review and for recognising the professionalism of our service.

We’re committed to providing every patient with a high-quality, professional service, and we’re delighted to hear this was reflected in your experience.

Kind regards,
Patient Care Team

Rated 5 out of 5 stars

Good communication

Good communication, delivery on time and order dealt with efficiently

July 9, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

Your feedback is incredibly valuable to us. Thank you for sharing your experience, and we wish you all the very best moving forward. 💙

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always

July 9, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

It's wonderful to hear from our patients, and we're grateful you shared your experience with us. Thank you for choosing Simple Online Pharmacy. 💙

Rated 5 out of 5 stars

Rapid delivery that exactly matched…

Rapid delivery that exactly matched what was specified.

July 11, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

It's wonderful to hear from our patients, and we're grateful you shared your experience with us. Thank you for choosing Simple Online Pharmacy. 💙

Rated 5 out of 5 stars

Very easy to use

Very easy to use, professional and friendly advisors and speedy discreet delivery.

July 9, 2026
Simple Online Pharmacy | Online Doctor logo

Reply from Simple Online Pharmacy | Online Doctor

It's wonderful to hear from our patients, and we're grateful you shared your experience with us. Thank you for choosing Simple Online Pharmacy. 💙

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