SIMPLER Hair Color Reviews 

968
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 161 reviews, most reviewers were somewhat happy with their experience overall. Many consumers find the product easy to use, appreciating its straightforward application. People often note it is gentle on the skin, lacks strong odors, and delivers natural-looking results. Several users also praise the excellent customer support for being helpful and resolving issues. However, some customers expressed dissatisfaction with the product's high price. There are repeated concerns about quality, specifically issues with the dispenser not releasing components evenly or cans being 'shorted' on color. A few reviewers also report unhelpful customer service and found the product ineffective, leading to uneven coverage or poor results.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing satisfaction, praising its natural... See more

Quality

Consumers find quality to be ambiguous, with many praising the product as wonderful, gentle, and providing... See more

User experience

Customers generally report positive experiences with the product's user experience, highlighting its ease of... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many reviewers praising the... See more

Price

Users describe negative interactions with price, with many reviewers finding products to be too expensive for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It does not the chemical which causes many people irritation. Obviously that is the main reason many people come to this product the mainstream die a PPD in it. So that’s the main advantage of this a... See more

Rated 5 out of 5 stars

Title: Awesome Product & Company I have been using this product for a few years. This is definitely a game changer, I have nothing but A1 customer support/service. No issues with whatsoever. Just wis... See more

Rated 5 out of 5 stars

I initially had some hiccups when trying to do some touch-ups but the wonderful customer service rep answered my questions and resolved my issues immediately. I highly recommend watching and rewatc... See more

Rated 5 out of 5 stars

Easy to use. There's minimal mess. A convenient accessory bag with gloves and comb. Excellent system lets you gradually color your hair and or beard . Dial in the exact color shade. Simply wash out... See more


Company details

  1. Cosmetics Industry

Written by the company

A Simpler and Safer way to color your hair & beard, delivered directly to your door.


Contact info

3.7

Average

TrustScore 3.5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(968)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

No PPD but messy.

It does not the chemical which causes many people irritation. Obviously that is the main reason many people come to this product the mainstream die a PPD in it. So that’s the main advantage of this and also you can have several application from the can.
The negatives are at it is quite messy compared with other chemical beard dye. You have to wipe the access.

February 1, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great Company and Customer Service

The product didn't work for me (allergies), but the experience was nothing short of stellar due to customer service and the quality of the product. The box, the presentation, the obvious thought and care put into the design, the instructions, and even the velvet-like bag enclosing the dye - all made me feel valued. I did a patch test as directed because of a PPD allergy (they don't use PPD, but it's possible to react to their replacement, TDS), and I did react badly. I texted their customer service number and had a warm, sympathetic reply within MINUTES. Full refund, no need to return. I am very satisfied, just wish the product had worked for me. I would've been a lifelong customer.

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

Dont buy this product( scam)


worst customer service they are a bunch of scams, i ordered one beard dye and was not enough color inside, after writing to them several times they reply with standard messages ( oh we are sorry for your bad experience please contact us and they shits like this.. ) and they never reply even if you write one million messages... Shitt indian owner

June 10, 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

This product did not deliver

This product does not deliver on anything that it claims in its ads, it does not cover the white hair after following all their instructions. I would advise you to read the fine print. This dye has more than a dozen ingredients and they call it simpler. I would not recommend you to buy this overpriced product that does not get the job done.

February 6, 2026
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

Decent product but seem incapable of…

Decent product but seem incapable of delivering by the estimated date meaning I’ve twice had to spend extra money on other products

February 5, 2026
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Advertisement
Rated 1 out of 5 stars

Canadian site showed prices without…

Canadian site showed prices without clearly indicating USD. Company refused to honor the displayed price, cancelled my order, and closed my account instead. Disappointing way to treat a loyal customer. There prefer to loose a client with a subscription than a couple of the dollars.

January 27, 2026
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi Martin,

Thank you for your feedback. We understand the confusion around the currency display. Our website displays pricing in USD by default, which was visible at the time of your purchase and clarified during our correspondence. Earlier orders had been processed at a lower amount due to a prior issue, and we did not retroactively charge the difference once that was corrected.

For your recent order, the USD pricing shown was accurate. As we’re unable to adjust orders based on previously corrected pricing discrepancies, we could not honor the lower amount requested. The cancellation and account closure were processed following your request, and a full refund was issued.

We appreciate your past support and wish you all the best moving forward.

Rated 1 out of 5 stars

Simpler’s prices are the number one…

Simpler’s prices are the number one cause of depression in my life. I feel trapped but have no option other than paying the disgusting price per bottle. Evil evil company

January 27, 2026
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 5 out of 5 stars

Best hair color

Easy to use. There's minimal mess. A convenient accessory bag with gloves and comb. Excellent system lets you gradually color your hair and or beard . Dial in the exact color shade. Simply wash out at desired color. Highly recommend.

January 18, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Simpler hair color is easy to use

Simpler hair color is easy to use, and it does not leave my hair looking blue like other products. Another great thing is that it does not stain the skin around my face.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

The partial gray is the best on the…

The partial gray is the best on the market. Only thing is depending on the person you do need to leave it in longer to get results. 20 min works best for me & I still have some gray. 5 minutes is not close to enough time, but great product & lasts weeks.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great color without the mess

Tried harsher coloring solutions before in the past but they make a mess of my bathroom sink. Simpler makes coloring my hair a lot simpler and I don't even have to put on gloves if I don't want to as I can clean my sink and hands easily! Keep up the good work, TEAM!!!

October 24, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

MAHGA

From customer service to the hair color for men, I’ve been 100% satisfied. I used dark brown and have played around with time on my hair to where 50 minutes is the zone I need to be in. It last a long time especially for my grey sideburns. Finally found a product that is excellent!!

January 2, 2026
Unprompted review
Rated 1 out of 5 stars

Stay Away From This Company

I had been interested in purchasing products from Simpler Hair Color, but had some questions that needed to be addressed before I could make a purchase. I sent them two separate emails requesting information, but they never, ever responded. This proves that Simpler Hair Color is only interested in selling products but NOT in helping customers. The company is free to claim that they answered my emails, but that is not true. In addition, I receive at least five marketing emails every day from Simpler Hair Color, but the company can't even take three minutes and answer a simple email. Very, very sad.

December 29, 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We tried to locate an order using the information you provided, but have been unable to locate one. We'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 1 out of 5 stars

Worst customer service ever…

I made a purchase 10 days ago and ever since have been trying to contact them without success! Not once after sending them 5 emails have they bothered to respond to me ! They soon took my money didn’t they but there customer service is worse than poor .. I have no faith in them .

NB* Honestly what a load of tosh! I’m sorry to say but I have zero emails off you in my spam (I have gone through forensically) and there is nothing . So please tell the truth .

January 2, 2026
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Advertisement
Rated 1 out of 5 stars

Defective Product - An Update

Simple Hair Color team shipped me a Brown Black can after this review. Thank you very much Trustpilot as well as Simpler Hair Color teams. <3 😊

I had a defective "Brown Black" can of Simpler Hair Color that did not have enough dye in it, and for that I needed a replacement. Therefore, I reached out to support team asking for a replacement. I received an auto response with how-to-use steps. However, that wasn't my issue. Even when Bea and Bryan stepped in, upon follow up, they weren't helpful. They came up with questions, that I responded, and I didn't hear from them again. Therefore, I reached out to the founder, Snehal, on this, there was no response there as well.
I won't be buying from this company again.

December 1, 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. Our Customer Happiness Team has reached out to you via a separate email. If you have any questions at all, please let us know. We are here to help!

Rated 3 out of 5 stars

it is too expensive for what it offers

it is too expensive for what it offers, better go with another options even that product is good but not worth the price!

December 24, 2025
Unprompted review
SIMPLER Hair Color logo

Reply from SIMPLER Hair Color

Hi! We are terribly sorry to hear about the poor experience, this is certainly not what we want for our customers. We did attempt to reach you but have not received a response and we'd genuinely appreciate the opportunity to make things right for you. Please reach us at hello@simplerhaircolor.com and we will get back to you ASAP.

Rated 5 out of 5 stars

Was skeptical.

5 ★
Green Package Protection has received a 5 star review.
Title: Was skeptical!
I’ve been using many high-end products over the years and dread every experience. I hate mixing. I hate the smell and sometimes not happy with the results. I’m a woman and was intrigued by the advertisements for men for this product. I know they catered to women now also but I decided to give it a try. Absolutely love how there’s no waste, it’s already pre-mixed, and it really does not wash out - I’m hooked.
Peg K.

December 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look