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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, friendly staff. Many highlight the quick response times and the detailed, personalized assistance received, often noting that the team goes the extra mile to ensure satisfaction. People also appreciate the platform's user-friendly design and its comprehensive features for various online business needs. However, some people mentioned that the platform can be overly complicated to get started with, and that the guides, often in video format, can be time-consuming. A few customers also expressed a desire for live chat support, even though they found the existing email and implementation calls to be very effective.

What people talk about most

Customer service

Clients share positive opinions on customer service, consistently praising the support team's helpfulness,... See more

Staff

Customers consistently report highly positive experiences with the staff, frequently describing them as the... See more

User experience

Reviewers express satisfaction with the user experience, highlighting that the platform is both powerful and... See more

Response time

Consumers consistently report positive experiences with response times. Reviewers highlight that the support... See more

Website

Customers consistently note positive experiences with website features, often calling the platform a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

At KETO Nordic, we’ve always received fantastic support from Simplero. Their helpdesk is quick, friendly, and truly helpful — they often go the extra mile to look at the exact page we’re working... See more

Rated 5 out of 5 stars

I had such a wonderful experience being served by Maria! 💫 She was not only professional and efficient, but also genuinely warm and kind. I felt seen, supported, and truly cared for – somethi... See more

Rated 5 out of 5 stars

Simplero runs my entire coaching business seamlessly. Every part of the platform works together beautifully, but what truly sets it apart is their exceptional online support. As the founder of a growi... See more

Rated 5 out of 5 stars

The helpdesk of Simplero is truly a help! With any question I have, I get quick an answer to my question, they even take a look at the page where I am stuck with to give detailed information. Simple... See more


Company details

  1. Software Company
  2. Software Vendor

Written by the company

The perfect all-in-one solution for online courses – email marketing, billing, membership sites and more- all integrated in one elegant, easy-to-use package. With Simplero, you can run your online business all in one place, not all over the place.


Contact info

4.8

Excellent

TrustScore 5 out of 5

226 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Simplero are the best people to ask for…

Simplero are the best people to ask for help in this digital world. You always get easy answers or videos. They´re on the ball back at you very quickly. They do their job with great fingerspitzgefuhl. If you need to streamline your courses, this is it. Mind you it costs a bit though.

November 23, 2023
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Rated 5 out of 5 stars

The best invest I have done

I have never done "this "before. And I m so happy and greatful how good and proffessional the support is. Now I have built up my webbsite, webbcourse and sending Newsletters, to my customers and for my free course. It,s an amazing system, the Simplero. And amazing job, the owner, Calvin has done. Yes. I recommend this to all, who want to built up online courses etc. Amazing jearny. I Always look forward to work in Simplero and send questions, if I need. Becouse, I know I Will get all the help I need. The layouts are amazing and the plattform that Im using, is so big and safe to use. Best from me Caritha.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

The support team are amazing

We love Simplero, it just makes everything so easy, and their team is simply fantastic. Nothing is too much trouble, they get back to you quickly if you get stuck on trying to do something, and sometimes they've even sent us quick little "how-to" videos that they've recorded especially for us! We are a very small, parent led organisation with very limited technical skills, yet everything is so easy, explained so well and with such fabulous support that we have been able to create our own website, run a membership site, and sell dozens of courses all from the same place. They also have the Simplero University which has easy-to-follow step-by-step instructions on virtually anything you can think of. It's great to work with a company who is on your side and who wants you to succeed. It's like they are holding our hand every step of the way. Thank you Simplero, and to every one on the team. But with a special huge thank you to Kristina who has always gone that extra mile for us.

October 9, 2023
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Rated 5 out of 5 stars

Simplero is an all-in-one platform…

Simplero is areat all-in-one platform which includes, email delivery, affiliate tracking, course delivery and product funnels with upsell, downsell and more.

The possibilities are endless, which makes it easy to get started and a steep learning curve. The supportive community around Simplero is very helpful and the support team respond very quickly...even in my evenings when I am not sure how to create my next big idea.

Another thing that makes Simplero great is that they really listen to their users, they are actively encouraging user to submit feature requests. New requests and fixes are delivered fast and with limited interruption to the live campaigns.

I have worked with thousands of clients in the health space and we have switched to Simplero after struggling with so many other software.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Simplero is an ultimatum

I have one line to say, when you work with Simplero, you never leave. The portal is supper but what matters more is the team behind it, the customer support makes me feel I am at home with my family!

January 3, 2023
Unprompted review
Rated 5 out of 5 stars

I love the endless possibilities in…

I love the endless possibilities in Simplero...

If you can dream it you can pretty much make it happen.

It's a great all-in-one platform that has the possibility to create the online business you need.

But being so full of possibilities it can also make it a steep learning curve, but the community around Simplero is very helpful and you can always get help from the support team very quickly.

Another thing that makes Simplero great is that they really listen to their users, they are actively encouraging user to get back with feedback, new requests and fix bugs fast. It's an evolving platform, that tries to keep up with what's happening in the online business world.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Simplero is Simply the Best

One web product I have consistently referred people to over the years is Simplero.

I was first introduced to Simplero through a client, and it is everything you need to sell courses and coaching online. You don’t need to build an expensive stack like you do with Wordpress and Samcart and Active Campaign and Kajabi and Mailchimp. Everything you need is all in one place with Simplero…and it looks great too.

Not only that, but because Simplero is a small company, if you have a question, they actually answer it quickly. If you have a suggestion for a feature, you might see it within a few hours. Simplero customer service is top notch. They even offer white glove concierge service where they work with you to build your website for you.

You can build a website with a members portal easily with Simplero’s drag and drop fearures and woo customers with an email marketing drip campaign. It allows you to send SMS messages to your subscribers. You can build courses and host videos within Simplero so it is sleek and free from outside branding. I can’t say enough good things about this company and its product.

March 11, 2023
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Rated 5 out of 5 stars

This program is genius!

I've been with Simplero for just about a year now and I can honestly say I love it!!! The software is easy to use and can do so many things. Everything I need for my business to run efficiently like my website, courses, worksheets, client materials, invoicing, payments, video's, photo's and so much more are all in one place. Not to mention that their concierge service is run by true geniuses who can build, fix or resolve anything you can imagine!!!

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Simplero is amazing!

Simplero is amazing! Been with them over 2.5 years. The versatility and having so many functions under one roof makes life so much easier.

I love the website builder that has many features for creating attractive pages.

The products creation side of things is also impressive, I love that you can create secret prices as well as coupon prices.

The customer support are also friendly, quick and reliable.
And they are always improving the platform with ideas from the customers
Highly recommend

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Compelling platform with all the…

Compelling platform with all the support one could ask for. I have been with Simplero for many years, and they continue to improve/innovate. Maybe most important for me, their customer service and support are hands down the best I have ever experienced. They saved my company months ago because of their attention to detail. Excellent. Highly Recommend.

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Simply the best in the industry

Simply the best in the industry. Nothing compares to their all-in-one solution. Took away so many tech nightmares the other competitors gave me. Makes it all easy and simple at a great price!!! Simplero has turned me into a superfan.

November 2, 2022
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Rated 5 out of 5 stars

Simplero is a perfect all-in-one solution…

Simplero is a perfect all-in-one solution for anyone who wants to create income with online content. They have tons of free information if you don't know what to do or how to get started. Or you can get personalized help from "concierge," one-on-one help from their expert trainers.

I highly recommend this company!

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

You can’t get better than this

This review is based on the helpfulness and dedication to customer service by the team at Simplero. I have a traditional business and wanted to move towards a more online digital service for my clients so that I could reach more people. I looked at a few platforms and settled on Simplero for the all inclusive offer or functionality - the platform is amazing, but the support team outshines the platform by far - I have literally with their help set up and configure everything within a week and in the first week of going live we have sold just over £5k in the first 7 days of going live - Rock on Simplero…

October 14, 2022
Unprompted review

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