Simplify Living Reviews 1,353

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 1,090 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, finding them practical, user-friendly, and well-made for various travel needs. Many highlight the ease of the ordering process and the prompt delivery, often receiving their items earlier than expected. The company's communication throughout the purchase and delivery process is also frequently noted as excellent, keeping customers informed. However, some people experienced issues with product quality, such as split zippers or materials that did not meet their expectations. There were also instances where products, like wheel covers or vacuum bags, did not perform as advertised or were difficult to use. A few customers also noted discrepancies in delivery times, especially for international orders, and some received items that differed from what was shown online.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently impressed by the... See more

Delivery service

Consumers generally report positive experiences with delivery service, noting that many orders arrived... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and simplicity of the... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that ordering and purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a good shopping experience. I’ve used them twice now and on both occasions have had speedy delivery. I wanted a stylish RFID crossover bag for travelling and these guys nailed it so well I boug... See more

Company replied

Rated 5 out of 5 stars

I recently bought this anti-theft travel backpack from Simpllify Living and have been using it for both weekend trips and daily commuting, so I’ve had a good feel for how it performs. It's small and... See more

Company replied

Rated 5 out of 5 stars

The security of the bags under our clothing for passports, flight info and credit cards was great for us as we are 70+ in age and we had 3 flights in 32 hours so it was one thing that we didn't stress... See more

Company replied

Rated 5 out of 5 stars

Finally got to use my bags on a trip and for those on the fence, yes they work great. Getting the hang of using the compression pump took some time and you really have to pull that zipper tight but... See more

Company replied


Company details

  1. Home Goods Store

Written by the company

Simplify Living provides the highest quality accessories & gear to make every adventure a breeze. From backpacks, crossbody & duffle bags, to packing cubes, toiletry bags & travel pillows, we've got the perfect solution to make your next trip that little bit smoother.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Live the size of the bag… not too…

Live the size of the bag… not too small, not too big. I’m happy with the colour I chose. Just the right amount of pockets

May 14, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Thea,

Thanks so much for your feedback! We’re so happy to hear you’re loving the size, color, and pocket layout. Sounds like you found the perfect balance, not too small, not too big, just right 😊

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

Compression bags really work

Finally got to use my bags on a trip and for those on the fence, yes they work great. Getting the hang of using the compression pump took some time and you really have to pull that zipper tight but they stayed compressed, no air leaks at all. They fit perfectly in a carry on and everything came out without wrinkles or folds. Ordering them was easy, delivery was fast and when I contacted them regarding using the pump’ they replied immediately even though it was a Sunday evening. A great experience all over

May 4, 2026
Unprompted review
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Reply from Simplify Living

Hi Brenda,

Thanks so much for sharing your experience! We’re thrilled to hear the bags worked so well on your trip and that they fit perfectly in your carry-on. It’s great to know you got the hang of the compression pump and that everything stayed compressed with no air leaks. We really appreciate your kind words about our support team too. We're always happy to help, even on a Sunday 😊 Safe travels and thanks again for your support!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

Four products ordered and received

From purchase to delivery the purchase process was smooth and efficient. I reached out to the customer service department with an inquiry, their response and follow up was efficient and satisfactory.
The items purchased were as described.

May 11, 2026
Unprompted review
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Reply from Simplify Living

Hi Rebeca,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that everything from ordering to delivery went smoothly and that our customer service team was able to assist you in a timely and helpful manner. Knowing the products arrived as described and met your expectations means a lot to us. We truly appreciate your support and look forward to being part of your future travels and adventures! 😊

Best regards,
Simplify Living Team

Rated 1 out of 5 stars

Onselling products for more than twice the price!!!!

Saw they had a look alike backpack from an expensive brand but SL had it at $140 (about $40 cheaper than original brand). I was curiuos so I did a reverse image search & found the product from the retailer/manufacturer for $60!!! So SL is onselling products for more than twice as much. Thats me done ever looking at their site.

May 13, 2026
Unprompted review
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Reply from Simplify Living

Hi,

Thank you for reaching out and sharing your feedback with us. We truly appreciate you taking the time to voice your concerns regarding our pricing.

We would like to clarify why our prices may appear higher than those you might find through a reverse image search. Unlike many retailers who purchase generic, bulk items at wholesale prices from random manufacturers, we work directly with our own dedicated manufacturer to create our products specifically for us.

This allows us to oversee the entire production process to ensure the quality of our materials and construction far exceeds the "look-alike" versions found elsewhere. We are committed to delivering a product that isn't just a similar design, but one that is built to last and truly worth the investment.

Again, thank you for your feedback. We value your perspective as it helps us continue to focus on providing the best quality for our customers.

Kind regards,
Simplify Living Team

Rated 5 out of 5 stars

Excellent exprience

The process for purchase was simple and easy to follow. Communication was excellent and could track my purchase with out issue.

May 13, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Craig,

Thank you so much for your feedback! We’re delighted to hear that the purchasing process was simple and easy to follow, and that communication throughout your order experience was clear and helpful. We’re also glad you were able to track your purchase without any issues. We truly appreciate your support and hope you enjoy your purchase! 😊

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

Continue the great customer service you…


Continue the great customer service you deliver.
I purchased a crossbody anti-theft bag, a travel wallet, and a travel adapter. I used all three products during a recent trip to Latin America.

The products are practical and user-friendly. The anti-theft bag is comfortable to wear, and it allows easy access to the travel wallet, which fits perfectly inside. The travel adapter was also easy to use; it enabled us to charge multiple items at the same time.

Simplify Living has been excellent to deal with, especially regarding any questions before making a purchase. Keep up the great customer service!.

April 1, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Christine,

Thank you so much for your kind feedback 😊 We’re really glad to hear the bag, travel wallet, and adapter all worked well for your trip and made things easier for you. We truly appreciate your support and kind words about our service!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

I bought two cross body bags

I bought two cross body bags, one for myself and one for my partner for our recent trip. We both loved them. They were light to wear and yet I could put everything I needed in it. Delivering was prompt. A lady I met on my trip loved the look, I gave her your details and she told me she also purchased two. Would most definitely recommend again.

April 27, 2026
Unprompted review
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Reply from Simplify Living

Hi Katrina,

Thank you so much for your lovely feedback 😊 We’re really glad to hear you and your partner enjoyed the crossbody bags and found them lightweight and practical for your trip. It’s also wonderful to hear you’ve already recommended them to others. We truly appreciate your support!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

I bought an anti theft cross body bag…

I bought an anti theft cross body bag for my holiday and sometimes wore it under my jacket. I got everything in that I really needed even a small water bottle or if raining my fold up brolly. I felt safe wearing it. Good price and great quality.

March 24, 2026
Unprompted review
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Reply from Simplify Living

Hi Ms. Sandra,

That’s wonderful to hear 😊 We’re so glad the anti-theft crossbody bag worked well for your holiday and gave you both comfort and peace of mind. Thank you for sharing your experience!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

I messed up my Travel Bag order

Ordered a 2 pack of travel bags but got confused and doubled up on the order. Sent a mad email to delete one set before despatch. Was contacted by Ericka in Customer Service, who deleted the excess order and refunded the money, that night. Very happy. I recommend their service and honesty

May 11, 2026
Unprompted review
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Reply from Simplify Living

Hi Rob,

Thank you so much for your kind feedback 😊 We’re really glad Ericka was able to quickly resolve the duplicate order and arrange your refund the same day. We truly appreciate your recommendation and are happy you had a positive experience with our service and honesty.

Best regards,
Simplify Living Team

Rated 4 out of 5 stars

I brought the crossbody charging bag…

I brought the crossbody charging bag and have been wearing it about Auckland, trying it out before we head away, and it is taking a while to get used to adjusting the straps and remembering where to put everything (or where I put it) I'm finding it very comfortable and useful with more capacity than it looks. The ordering was simple, and it arrived quickly as promised. If there was an instruction for setting the lock I'd have gone 5-star.

May 1, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Ken,

Thank you for your feedback 😊 We’re really glad to hear you’re finding the crossbody charging bag comfortable, practical, and spacious, and that your ordering experience was smooth and delivery was prompt.

We also appreciate your note regarding the lock instructions. That’s very helpful, and we will pass this on to our team for consideration to improve the user experience.

Thanks again for sharing your experience!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

I purchased a RFID crossover bag for…

I purchased a RFID crossover bag for travelling. They come in left and right handed versions and I unfortunately ordered the wrong one. I emailed them for a return and refund and this was sorted straight away. The bag is very roomy and stylish. I ordered the correct one which arrived within a week.

May 8, 2026
Unprompted review
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Reply from Simplify Living

Hi LG,

Thank you so much for sharing your experience 😊

We’re really glad to hear everything was sorted quickly for you and that the exchange process went smoothly. It’s also wonderful to know you’re happy with the bag, it’s great that the style and space are working well for your travels. We truly appreciate your support and kind feedback.

Best regards,
Simplify Living Team

Rated 1 out of 5 stars

I would like to place an order but…

I would like to place an order but really do not understand what you want? I did buy 2 purses already and my nephew helped me with the order. This time things are going wrong. I wanted a grey bag and a pink one.

May 10, 2026
Unprompted review
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Reply from Simplify Living

Hi Norma,

Please accept my sincere apologies for the confusion and the issues you've experienced with your orders. I understand how frustrating it can be when things don't go as planned, especially when you are looking for specific colours.

Upon checking our records for your previous purchases, our system shows that the initial order was for Sky Blue and Navy, and the most recent order was placed for Grey. We aren't quite sure how the discrepancy occurred, but these are the colors that appeared on the official order forms.

Because we want you to be completely happy with your bags, please know that we do accept exchanges. We would be more than happy to help you get that Pink bag you were looking for!

Please send a return and exchange request to our support team, and they will assist you with the steps to send back the incorrect item and get the right one sent out to you.

Again, we're very sorry for the trouble this has caused you and your nephew. We appreciate your patience and look forward to getting this sorted out for you!

Kind regards,
Simplify Living Team

Rated 5 out of 5 stars

I bought the Anti-Theft Crossover

I bought the Anti-Theft Crossover Body Bag, it arrived quickly and was easy to purchase online. I wish the top pocket had a different fastening i like to put my phone there but it doesn't feel that safe .

April 1, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Judith,

That’s great to hear, thank you for your feedback 😊 We’re glad your Anti-Theft Crossbody Bag arrived quickly and that you had a smooth shopping experience.

We really appreciate your note about the top pocket fastening as well as feedback like this, which is very helpful and will be shared with our product team for future improvements.

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

Received my cross body over the…

Received my cross body over the shoulder bag a lot faster than expected. So happy. It looks great and holds everything I need to carry for my trip to Italy. I have been using it everyday.

May 6, 2026
Unprompted review
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Reply from Simplify Living

Hi Deb,

Thank you so much for your lovely feedback 😊 We’re so happy to hear your bag arrived quickly and that you’re enjoying using it every day. Wishing you an amazing trip to Italy!

Best regards,
Simplify Living Team

Rated 1 out of 5 stars

Received a bag completely different to…

Received a bag completely different to what was shown when ordered. Only thing the same with bag was the black and white stripes. Bag about the size of a tissue box, couldnt fit shit! No Lining or button clips as shown. Absolute joke. Do not trust this company.

May 6, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Heather,

We're sincerely sorry to see your review and to hear about the disappointment with your recent order.

Please accept our deepest apologies; this is certainly not the experience we want our customers to have, and it is upsetting to hear that the bag you received did not meet the description or your expectations in terms of size and features.

We want to resolve this issue immediately and ensure that you are satisfied with a solution. We have flagged this with our customer service team, and one of our representatives will be getting in touch with you to rectify this and make things right.

Again, we're very sorry for the frustration this has caused, and we appreciate the opportunity to fix this for you.

Kind regards,
Simplify Living Team

Rated 5 out of 5 stars

Excited about using my purse on my cruise

Excited about using my purse on my cruise coming up. Have been putting what I need in my purse. I got a beautiful pink purse.

May 4, 2026
Unprompted review
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Reply from Simplify Living

Hi Christi,

Thank you so much for your 5-star review 😊 We’re delighted to hear you’re excited to use your beautiful pink purse on your upcoming cruise! It sounds like the perfect travel companion. Wishing you a wonderful and memorable trip!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

Anti-theft sling bag

I ordered an anti-theft sling bag in preparation for an international trip in July 2026. I love it! It is everything as described. Shipping was rather quick, too. I'm looking forward to my trip!

May 4, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Suzy,

Thank you so much for your 5-star review 😊 We’re thrilled to hear you love your anti-theft sling bag and that it’s exactly as described! Glad the shipping was quick too. Wishing you an amazing international trip in 2026, how exciting!

Best regards,
Simplify Living Team

Rated 5 out of 5 stars

I’ve purchased several items from…

I’ve purchased several items from Simplify Living and have been consistently impressed with the quality. Every product is incredibly practical and has become a staple in my daily routine. I’m happy with every purchase and highly recommend them!

April 24, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Cristina,

Thank you so much for your wonderful feedback 😊 We’re thrilled to hear you’ve been consistently impressed with the quality and that our products have become part of your daily routine. Your recommendation means a lot to us. Thank you for your continued support!

Best regards,
Simplify Living Team

Rated 1 out of 5 stars

Item broke with first use.

Item, travel umbrella.
Broke with first use.
No reply to emails sent.
Stay away.

April 6, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi there,

Thank you for bringing this to our attention, and we're sincerely sorry to hear about the issue you’ve experienced with your umbrella.

This is certainly not the quality or experience we intended for you to have with our products. We want to make sure this is addressed properly, so could you please write back to this same email address and explicitly request to escalate your case?

By doing this, one of our senior team members will be able to personally review the matter and take a closer look at what happened. Rest assured, we are committed to making this right and will ensure that the issue is fully resolved for you.

Thank you for your patience while we get this sorted.

Kind regards,
Simplify Living Team

Rated 5 out of 5 stars

What an absolutely amazing company

What an absolutely amazing company! I bought a bag, it developed a problem while I was at a train station and needed my passport and so I sent an email an it was responded to in a few minutes. The theft proof bag I got was amazing and the company and their after support is so wonderful and refreshing. They actually do what they say they will.

May 1, 2026
Unprompted review
Simplify Living logo

Reply from Simplify Living

Hi Sue,

Thank you so much for your amazing 5-star review 😊 We’re truly glad we could assist you quickly when you needed it and that your anti-theft bag has been so helpful for your travels. Your kind words about our team and support mean a lot and we really appreciate your feedback and support!

Best regards,
Simplify Living Team

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