SimplyBook.me Reviews 772

I had a great experience with SimplyBook.me customer support, especially with Alex.
He answered very fast, explained everything clearly, and helped me solve my problem without making me feel rushed or confused.

I was worried about losing my business name and email, and he fixed everything quickly. He also extended my free trial so I could finish setting up my account without pressure.

Alex was kind, patient, and very professional.
This support really made a difference and gave me confidence to keep using SimplyBook.me.

Thank you so much, Alex and SimplyBook team!

I have been using simply book for almost a year, it's definitely one of the better booking systems I've used. In the past I've used competitors of them and they have fallen short. This company definitely offers great booking services and easy rescheduling for customers. 5star highly recommended.

This platform and app are incredibly easy to use for anyone around the world.
I run a hair salon in Korea, and I happened to discover SimplyBook.me by chance. I’ve been using it for a year now and plan to continue using it permanently as I operate my salon.

What I especially love is the excellent online support — every inquiry is answered promptly and with great kindness.
I truly love SimplyBook.me and find it to be a reliable and trustworthy platform.

Fast, excellent service provided by Edge Hill University Students Union Advice Service

I love that it has so many features but that comes with a learning curve. As a massage therapist I wish it would allow my clients to purchase recurring services subscriptions.

I setup my website in 24 hours, it so easy to use.

The attendant was practical, direct, and patient. He sent a link to the settings so I could resolve the issue quickly.
The app is complete, integrates with Google Calendar, and makes acquiring clients easier.

Great app so far. Would be nice to have the option to add on extra treatments to the one bookings and for the text reminders to go out for all changes to appointments. Great that it links to my phone calendar.
18/11/2025 - in response to reply.
In order to sell extra treatments in the booking process via the service add on or product add on custom features you must have a monthly subscription in place. For a small part time business it’s not financially viable to have one of these subscriptions in place. So the basic level is very limited.

SimplyBook.me has been a fantastic solution for managing bookings at our clinic. Its clean, user-friendly design makes scheduling effortless for both our therapists and clients. The platform’s integrations with Google Calendar and payment systems work seamlessly, saving us time and keeping everything organized. We especially appreciate the automated reminders and professional look of the booking page, which reflects our clinic’s standards perfectly. It’s a reliable, polished, and easy-to-use system that helps our team stay efficient every day. We highly recommend SimplyBook.me to any wellness clinic looking for a modern and trustworthy booking platform.

Oh my gosh you guys, I've finally found it! After trying everything, the search is over: SimplyBook.me is the online booking system I have been looking for. It's powerful, customizable, and allows you to only pay for what you need. Plus, they have thought of absolutely everything: Packages? Coupons? Multiple Locations? Multiple Providers? It's all there and integrated beautifully into one incredible platform. I am excited to use SimplyBook.me for years to come.

I bought 100 additional bookings ($4.88) for testing, and they all disappeared within four days, that’s impossible!

Also, the pricing strategy is quite poor, even adjusting staff colours in the calendar considered a custom feature?, no thanks!

I am new to using an online booking system and simplybookme is a winner.

Great service, very professional. Their online chat service is great to help us go through difficulties when discovering the settings.

Honestly, simplybook.me is clunky, and I've had to learn a few workarounds to fit my needs, but it's doable. For example, it would be really great if there was an all-day service option (without having to use CSS.) BUT, thank goodness for their live chat support! Their team is quick to respond and super knowledgeable. If they didn't have such stellar customer service I would change to a different booking platform.

SimplyBook.me is the only online booking tool I found that allowed me to integrate local payment solutions. A huge advantage for my business. On top of that, their IT support team has always been responsive and helpful, guiding me whenever I had questions. The platform is reliable, easy to use, and backed by excellent service. Highly recommended!

He is patient and really helpful, thank you, Alex

Very robust booking platform - really like the different amount of scaleable options.

I highly recommend SimplyBook for anyone needing a reliable and easy-to-use booking system! The platform is intuitive, making it simple to manage appointments and customize booking pages to fit your brand. What truly stands out is their exceptional customer service—always responsive, friendly, and quick to resolve any issues. SimplyBook has been a game-changer for streamlining my scheduling needs!

Super experience with simplybook.me. I was able to create my booking site personalizing it to my business. The customer service was very attentive. I would recommend this to all! thank you.