We love SimplyCook. We've subscribed for over a year now and we've never eaten so well. Vegetarian meals at restaurants are very very rarely as good as what we cook ourselves with these magic pots.... See more
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Review summary
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Love the ease of the recipes, no pressure to use them within a few day unlike other fresh ingredient subscriptions. Easy to pause deliveries. Good choice of recipes. Only slight niggle are the pots c... See more
Company replied
So I ordered the free trial £1.98 postage ,but there was a bit of a mix up but it was quickly resolved by Simply cook . I got my pack of 4 recipes and tried the Sicillian chicken with onion mash... See more
Company replied
The Team respond promptly to request for assistance. Although, over several rears, I have only had to go to them about three times!! The Recipes are very easy to follow and the ingredients needed... See more
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Company details
About SimplyCook
Written by the company
At SimplyCook, we want to get Britain cooking!
Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.
😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..
We have a few ways to help solve "what’s for dinner"
🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com
🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com
🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.
👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.
Contact info
Unit D, Discovery House, Juniper Drive, SW18 1UY, London, United Kingdom
- hello@simplycook.com
- simplycook.com
4.2
Great
13K reviews
Replied to 98% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
All very efficient.
December 13, 2025
Unprompted review
Reply from SimplyCook
Hi Andrew,
Thank you so much for your five star review! We hope you continue to enjoy your meals with us - and we are always here to help.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Thumbs up for Simply Cook
Really love using Simply Cook. It makes everyday food into something special. The app works well and it is never an issue if I need a month's break. The staff I have communicated with online are helpful and pleasant. Happy to recommend.
December 12, 2025
Unprompted review
Reply from SimplyCook
Hi Beverley,
Thank you so much for your glowing five star review and recommendation! We really appreciate your words, and are so pleased that you're enjoying our kits, alongside our app! We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Reply from SimplyCook
Hi Mrs Jones,
Thank you for the super five star review! I'm happy to hear that our team were able to help you with your issue☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
We really enjoy the meals from Simply…
We really enjoy the meals from Simply Cook, we find that because we don’t get the raw produce we can pick & choose when we have time for each meal according to who’s home. We’ve been using these for a few years now and have only had 2 of the 50+ boxes we have ordered not turn up as scheduled, this is sorted via email the same day and a replacement box sent out. No complaints, excellent service, would recommend
Lisa
December 10, 2025
Unprompted review
Reply from SimplyCook
Hi Lisa,
Thank you so much for your wonderful five star review! We really appreciate your words, and are so pleased that you're enjoying our kits. We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Delicious and easy
We love using simply cook there is such a variety of recipes to choose from.When we don’t know what to have for dinner it’s easy to reach for one and produce a delicious meal in less than 30 mins .It saves buying so many spices which then remain in the cupboard.
December 10, 2025
Unprompted review
Reply from SimplyCook
Hi Alison,
Thank you so much for your lovely 5 star review! We hope you continue to enjoy your mealtimes with us - and we are always here to help.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Never received first box
Never received first box, so I emailed and they sent a replacement straight away.
Lost box turned up with the new one 😂😜🤷🏻Brilliant after sales service.
December 1, 2025
Unprompted review
Reply from SimplyCook
Hi Steve,
Thank you for the 5* review! I'm really happy to hear that the team were able to help you with this, and I hope the replacement box is enjoyed 🙂.
Lewis
Customer Happiness Team
Hello@simplycook.com
I’ve tried a few different online…
I’ve tried a few different online companies and I have to say SimplyCook Food is always very delicious and largely very simple recipes that even I can manage. My daughter‘s favourite meal ever is their chilli chicken chowder. I’ve never had a company that even my children enjoy the majority of their food. it’s definitely worth the money.
December 10, 2025
Unprompted review
Reply from SimplyCook
Hi Stacey,
Thank you for taking the time to leave this lovely review! Happy to hear that the whole family get to enjoy the meals.
Customer Happiness Team
hello@simplycook.com
Excellent reliable company
The service from the company is first rate. Queries answered instantly and helpfully. We liked the fact that whilst we were sent recipes and sauces/flavourings that we could buy fresh ingredients when we choose to, rather than vegetables and fruit going 'off' by the end of the week as we had experienced with other companies. The menus are very varied...especially if you eat fish and meat.
December 10, 2025
Unprompted review
Reply from SimplyCook
Hi Julie,
Thank you so much for the lovely 5* review! It's great to hear how much you have enjoyed your kits.
Customer Happiness Team
hello@simplycook.com
I saw the advert of a free box if you…
I saw the advert of a free box if you pay the postage .
They are incredibly sneaky and do not explain clearly that you are entering in to a monthly contract .
I feel completely let down I have contacted there customer service team.
And they are only offering a 50% refund.
If I had nown I would not have made my order
December 9, 2025
Unprompted review
Reply from SimplyCook
Hi Jason,
We apologise for any trouble caused here. The trial order is part of an ongoing subscription which can be cancelled at anytime to avoid further charges. We try to make this clear during the sign up process and we are sorry if that has not been the case on this occasion.
I have requested more information from you. Our Customer Happiness Team is always happy to help further so please reach back to us and we'll make sure to assist further.
Lewis
Customer Happiness Team
Hello@simplycook.com
Amazing service
Honestly, although it was irritating at first as my delivery didnt come, i contacted them and they apologised for the inconvenience and have sent me out a replacement, usually, they come completely fine and make my meals taste amazing! So happy they gave me a replacement and honestly shocked by how good their service is.
December 7, 2025
Unprompted review
Reply from SimplyCook
Hi Kaiden,
Thank you for the super five star review! I'm happy to hear that our team were able to help you with your issue☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
You can choose what you want each month and can highlight your favourites.
We now have a more varied diet with different flavours. We even adapt some of our usual meals with ideas from using Simply Cook. They a good range of meals too.
December 7, 2025
Unprompted review
Reply from SimplyCook
Hi Mandy,
Thank you so much for your lovely five star review! We really appreciate your words, and are so pleased that you're enjoying switching up your meals with our kits. We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Fantastic flavour, ease and service
Delicious, easy to follow recipes. Not too many ingredients. And, the spice boxes are SO flavourful. I always feel proud of the meal that I have cooked.
Customer service is outstanding! Always easy to pause my subscription.
My only suggestion would be more recipes which don’t involve rice as an accompaniment. These recipes are all very good, just would like more variety.
December 4, 2025
Unprompted review
Reply from SimplyCook
Hi Lisa,
Thank you so much for your lovely 5 star review! We hope you continue to be proud of your mealtimes with us - and we are always here to help.
Regarding your feedback on our recipes with more varied accompaniments, I'll pass this onto our food team to take a look into☺️
Thanks again for review, it's really appreciated!
Mia
Customer Happiness Team☀️
hello@simplycook.com
Lovely helpful team
Lovely helpful team, easy to deal with and answers emails soo very quickly. Wish all companies were this easy to deal with.
Thanks guys
December 5, 2025
Unprompted review
Reply from SimplyCook
Hi there,
Thank you for the super five star review! I'm happy to hear that our team were able to help you out☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Fantastic spicing
Fantastic spicing. The flavours that SimplyCook achieve are, to me, equalled only by the very best.
I have never felt the need to look anywhere else.
December 5, 2025
Unprompted review
Reply from SimplyCook
Hi Barry,
Thank you so much for your glowing five star review! We really appreciate your words, and are so pleased that you're enjoying our kits. We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Delicious Meals
Delicious Meals, lots of choice . Great customer service
December 5, 2025
Unprompted review
Reply from SimplyCook
Hi there,
Thank you so much for your lovely 5 star review! We hope you continue to enjoy your mealtimes with us - and we are always here to help.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Simply cook has really changed our…
Simply cook has really changed our cooking routine! We never have any waste at the end of the week as we’ve bought exactly what we need. We eat such a varied menu and the taste is amazing! We are completely hooked and love it x
December 5, 2025
Unprompted review
Reply from SimplyCook
Hi Elizabeth,
Thank you so much for your excellent five star review! We really appreciate your words, and are so pleased that our kits are helping you both reduce waste and create delicious, varied meals! We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Little pots of flavour
Simply Cook's wide variety of recipes caters for all tastes. These little pots of intense flavour and the easy to follow recipe cards make cooking a pleasure. I like how alternatives and additions are suggested.
December 5, 2025
Unprompted review
Reply from SimplyCook
Hi Liz,
Thanks so much for taking the time to leave us a review!
Ethan
Customer Happiness Team
hello@simplycook.com
The support and assistance from the…
The support and assistance from the Simply Cook team is truly exceptional. The ability for each child to pick a meal has led to the evening meal being eagerly looked forward and an easy conversation starter. It’s Simple but Superb.
December 3, 2025
Unprompted review
Reply from SimplyCook
Hi Keith,
Thank you so much for your five star review and lovely feedback! We are so happy to hear that you and your family are enjoying using SimplyCook!
Ethan
Customer Happiness Team
hello@simplycook.com
Reluctant Chef's Godsend
The recipes are varied, simple to follow, tasty and are a godsend for a reluctant chef who is forced to produce the occasional meal.
November 30, 2025
Unprompted review
Reply from SimplyCook
Hi John,
We love hearing your feedback - hope you continue to enjoy our meals!
Ethan
Customer Happiness Team
hello@simplycook.com
Good choice of recipe boxes at a good…
Good choice of recipe boxes at a good price.
Easy to cancel, postpone membership if required.
December 2, 2025
Unprompted review
Reply from SimplyCook
Hi Jane,
Thank you so much for taking the time to leave us a positive review!
Ethan
Customer Happiness Team
hello@simplycook.com
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