SimplyGym.co.uk Reviews 

752
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff, describing them as friendly, welcoming, and exceptionally helpful, which significantly contributes to a positive atmosphere. People consistently praise the facilities for being clean, well-maintained, and well-equipped, offering a wide selection of machines and weights. The overall user experience is often noted as welcoming and easy, with many appreciating the relaxed environment and excellent classes available. However, some customers also noted that the showers, toilets, and changing rooms were in need of improvement. Specific concerns included excess water on the floor, the need for a complete refit in men's areas, and descriptions of these facilities as basic, cold, or not very clean.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their friendliness,... See more

Facilities

Reviewers mention positive feedback about facilities, highlighting the cleanliness, good equipment, and... See more

Quality

People report positive experiences with quality, highlighting the excellent condition and abundance of... See more

User experience

Clients share positive opinions on user experience, with many finding it easy to join and get back into a... See more

Product

Reviewers highlight positive aspects of the product, consistently praising the great quality and variety of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After breaking my leg my physio advised I needed to use 2 x exercises that required specific gym equipment, Hence joining this gym. My induction with Karen was great and my talk with Scott ref my inju... See more

Company replied

Rated 4 out of 5 stars

Visited towards the end of the day (6pm) was busy but plenty of machines spare . Plates were spread about and not that easy to locate but to be expected with how many people use the facilities. Staff... See more

Company replied

Rated 5 out of 5 stars

All staff are really friendly and approachable. I've had a session with a personal trainer (Jack) who managed to make me feel like my fitness journey would be doable and really enjoyable and i left fe... See more

Company replied

Rated 5 out of 5 stars

I recently joined Simply Gym Earls Place Coventry. The Manager Paul and Assistant Manager Ricky are really friendly and helpful. Most of the personal trainers are also very friendly. It is the cleanes... See more

Company replied


Company details

  1. Gym
  2. Fitness and Nutrition Service
  3. Fitness class
  4. Leisure Centre
  5. Weightlifting Area

About SimplyGym.co.uk

Written by the company

SimplyGym.co.uk

High quality gym
at a low cost price

Simply Gym is committed to offering high quality gym and fitness facilities at a fraction of the usual cost of health club membership...

Every membership at Simply Gym is offered contract free. We don't believe in tying customers into long contracts and forcing them to see those contracts out, we are so confident that you'll love our gyms that you are free to leave anytime.

Our state of the art gyms provide you with a great place to work out, whether you are there to burn off some calories or are training for something more specific, we have the equipment and classes to suit every need.

At Simply Gym we pride ourselves on the range of facilities available and always ensure a great customer experience.

Visit your nearest Simply Gym and take a look.

•Open 24/7 (at selected gyms)

•All Classes Included At No Extra Cost In Dedicated Studios

•No Contract

•Large Cardio & Weights Area

•Free Parking

•Personal Training Available

•Spa Facilities (at selected gyms)

•High Quality Customer Service


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

752 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(752)

83 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The sign up was easy

The sign up was easy, the equipement was good. The gym was open 24*7. The prices are affordable. Not to mention, the dressing rooms are super-good. All for a highly affordable fee.

August 30, 2025
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 1 out of 5 stars

This place sucks plus they seem to love…

This place sucks plus they seem to love playing Sam Smith. 0 out of 5.

August 25, 2025
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Reply from SimplyGym.co.uk

Hi Harry, sorry to hear you feel this way. Please could you email us at customerservice@simplygym.co.uk on what we can do to improve. Please could also confirm which gym location this would be regarding? Regarding music we do play a variety. Simply Gym HQ

Rated 5 out of 5 stars

Fabulous Gym

Rejoined a few weeks ago and blown away with my experience from having a warm welcome to fabulous classes.
Also very happy that the Wattbikes are still around.

August 7, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 4 out of 5 stars

Everything I want

Everything I want, and a lot I don’t but that means there’s always something to play on

August 2, 2025
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Reply from SimplyGym.co.uk

Hi there, thank you for the positive review, please email us at customerservice@simplygym.co.uk on how we can make it 5*! Simply Gym HQ

Rated 5 out of 5 stars

Friendly staff.

Friendly staff.
Spotlessly clean gym that I've seen, good selection of classes, always spaces in car park.

July 31, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 4 out of 5 stars

Good

All good at the gym, a bit awkward entrance...

July 23, 2025
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Reply from SimplyGym.co.uk

Hi Loreta,

Thank you for the positive review, please email us at customerservice@simplygym.co.uk in regards to which gym this is and we will look into this for you. Simply Gym HQ

Rated 5 out of 5 stars

I'm a member of Simply Gym Kettering…

I'm a member of Simply Gym Kettering Northants, great gym, plenty of equipment, clean facilities and free parking, but the main attraction is the staff, they're all amazing, they're all happy to help and lovely atmosphere, there are lots of gyms in Kettering but I wouldn't go to any other gym than Simply!

January 1, 2025
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Great experience

Used the gym for a couple of weeks whilst visiting family in the area. I was really impressed with the facilities, there was a good range of equipment, staff were friendly and helpful and it never seemed overly busy. Would definitely use again when in the area.

July 4, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Staff are very friendly and helpful…

Staff are very friendly and helpful very good leg equipment except standing calf raise but great value easy parking air conditioning works relaxing atmosphere

June 26, 2025
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Reply from SimplyGym.co.uk

Thank youf or the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin! Simply! Clean facilities, friendly staff and users. Full range of equipment.

June 22, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 4 out of 5 stars

The gym for me.

I have been trying to find a good gym after trying one out while on holiday. This was my second gym to try, and I wasn't too sure on how it all worked.

After arriving I asked about a day pass and was shown to the office where they sorted me out. They gave me a quick overview of all the equipment and I got on with a simple workout.

I was very pleased with the staff who were friendly and ready to help. I think this might be the gym for me.

July 2, 2025
Unprompted review
SimplyGym.co.uk logo

Reply from SimplyGym.co.uk

Hi Matthew, thank you for the positive review, please email us at customerservice@simplygym.co.uk on how we can make it 5*! Simply Gym HQ

Rated 4 out of 5 stars

Good gym

Good gym, has everything I need and more.

June 5, 2025
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Reply from SimplyGym.co.uk

Hi Gary, thank you for the positive review, please email us at customerservice@simplygym.co.uk on how we can make it 5*! Simply Gym HQ

Rated 5 out of 5 stars

Well equipped gym

Well equipped gym. Friendly staff. Always clean with plenty of blue roll and spray available to clean the equipment after use . Immaculate changing areas with plenty of lockers. I haven't used the showers as I live locally and prefer to shower at home. Really glad I joined this gym as I'm noticing a difference in my fitness levels after just 3 weeks .

June 9, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

Rated 5 out of 5 stars

Returning customer.

As a return customer it has all been so easy. Just a quick check in and a fingerprint ID and I was good to go. Staff are friendly and willing to help and I don’t feel intimated when I go in. Thank you.

June 2, 2025
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Reply from SimplyGym.co.uk

Thank you for the 5* review! Simply Gym HQ

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