SimplyMeds Online Reviews 

29,330
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 5,113 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the high level of professionalism. Customers really appreciate the straightforward online consultation process, finding the website very easy to navigate while also benefiting from competitive prices and securely packaged goods. Many people note that medications and items arrive promptly, often delivered by the next day without any extra charges. However, some people mentioned issues with delivery delays, noting that parcels occasionally failed to arrive on the expected date or took longer than anticipated. A few reviewers also experienced missing orders, highlighting instances where packages failed to show up and communication regarding refunds was lacking.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting that orders typically arrive quickly... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the overall experience... See more

Order

Consumers find order experiences to be very positive, highlighting the fast and efficient delivery. Reviewers... See more

Product

Reviewers mention positive feedback about product, noting that items arrive exactly as advertised and... See more

Price

Customers consistently note positive experiences with price, highlighting very competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Delivery Service I found the exact medication I required which was delivered the next day. Very thorough e-Consult process to ensure I was ordering the correct tablets for my condition an... See more

Rated 5 out of 5 stars

As a first time buyer from SimplyMeds Online there was some apprehension as I've never bought medication online before. But the whole process was straight forward from filling in the questionnaire for... See more

Rated 5 out of 5 stars

I always use Simply Meds. When you place an order for any kind of medication it takes you through a whole heap of relevant questions. Your answers are then reviewed and if any further details or follo... See more

Rated 5 out of 5 stars

We used this to monitor our cat who has been diagnosed with diabetes. It worked well on my partner's phone but as my phone is older than hers, I had a lot of scan errors. It did the job and I would re... See more


Company details

  1. Pharmacy
  2. Drug Store
  3. Medical Supply Store
  4. Online Pharmacy
  5. Online Prescription Medication Vendor

About SimplyMeds Online

Written by the company

FREE DELIVERY We offer free delivery on all prescription orders

Lowest Price Guarantee We offer the most competitive prices online. Find it for less and we will match it.

Gold Standard Customer Service Our expert staff are always there to help

Who are we?
SimplyMeds Online is a fully registered and regulated UK online pharmacy established in 2015. We offer a wide range of prescription treatments through our free online consultation service and the business is run and backed by our very own experienced healthcare team (no outsourcing). Our service is fully confidential, convenient and safe. What's more we offer free standard recorded delivery on all orders.

Pharmacies can play an important role in providing safe and regulated access to medication for patients who are unable to wait to get to their GP. The service we provide is not only convenient but also ethical. We are regulated in exactly the same way as your local high street pharmacy and thus keep to the highest standards when providing patient support and care.

Ordering for the 1st time?

Written by the company

Get 10% off your 1st order with code: TRUST10
Why not try us out today? You will not be disappointed in our treatments or service.

Our Price Promise

We guarantee we won't be beaten on price

We guarantee we won't be beaten on price
Patients should have access to the highest quality treatments but this doesn't mean they shouldn't be good value. SimplyMeds Online promises to have the best treatment prices online. If you find another registered UK online pharmacy, that offers a comparable private prescription service, with a product for less than we offer it for, within 14 days of your purchase - we'll match it. Guaranteed.

Contact info

4.8

Excellent

TrustScore 5 out of 5

29K reviews

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4.8

All reviews

(29,330)

5,029 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never got what I asked for and no…

Never got what I asked for and no explanation why they couldn’t precede it no refund yet

August 6, 2026
SimplyMeds Online logo

Reply from SimplyMeds Online

Hello,

Thank you for your review.

We have looked into your account and can see that your order was cancelled at your request.

Your order was not dispatched because our pharmacist requested further information from you. Unfortunately, we did not receive a response to the request, and you subsequently asked for your order to be cancelled.

As soon as you requested the cancellation, a refund was processed. This should now be showing in your account.

We apologise for any inconvenience caused.

Kind regards,

Simplymeds Online

Rated 4 out of 5 stars

My Medication Safely Prescribed and Supplied

My medical centre had been very cautious about supplying extra medication even though my request was well within my prescription limits. SimplyMeds agreed to my request, but, I am happy to report, only after I had provided all the necessary evidence. To put it simply, very reassuring to know SimplyMeds are there and ready to help. Many Thanks!

August 5, 2026

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