SimplyMoney.comReviews 

1,067
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the clear communication and prompt responses, which made the entire process smooth and stress-free. The user experience is frequently described as easy to understand and straightforward, with staff taking the time to explain everything thoroughly. Reviewers are particularly impressed with the efficient and quick handling of applications, often leading to fast approvals. However, some customers noted initial confusion regarding the company's various names and login issues, though these were eventually resolved.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the process as... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and clear... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hayley who supported from the process was amazing, she was kind and not once judged me, she talked me through how it will help my credit score improve and that it will take a couple of months to notic... See more

Company replied

Rated 5 out of 5 stars

Everything was good from start to finish…Eric made sure I understood everything I need and clarified all my questions and stayed on t he phone while doing my paperwork’s to answer any questions I had... See more

Company replied

Rated 5 out of 5 stars

Simply Money help guide me through what would have been a difficult situation. I found the service highly respectable. I was saved the chore of ciphering though endless companies to get the rig... See more

Company replied

Rated 5 out of 5 stars

Very friendly customer service. I did get initially confused as I applied via ClearScore to Finlo, I was called by Oakbrook finance to finalise and now being to asked to review my experience with... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Finance Broker
  4. Loan Agency
  5. Price Comparison Site

About SimplyMoney.com

Written by the company

LOANS SO SIMPLE, YOU’VE GOT TO SMILE......It’s ever so simple with Simply Money.

Compare loans from different lenders and providers without impacting your credit rating with one simple form. With all circumstances considered and a large panel of lenders, you can be confident that we will have a product for you.

Whether it's an unsecured or secured loan, we have the lenders available to help you and with a choice of a digital journey or speak to one of the team, the choice is yours!

We pride ourselves on delivering a smooth journey and only partner with reputable lenders and the UKs best home owner loan specialist - Believe Loans

Give it a try and you won't be disappointed as it's ever so Simple with Simply Money.

Who are we? Lets keep it simple!

Written by the company

Receive a quote in minutes from the best in market panel of lenders
Complete one simple form and we'll compare loans offered by our lenders and provide you with a free, no obligation quote using a soft footprint credit search that is only visible to you and will not impact your credit score or rating. Do it all yourself online or if you prefer, speak to one of our friendly, UK based team members who will guide you along the way and answer any questions you may have. It's Simply Money, so why make life difficult!

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,067)

265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy

May 26, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Julie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very easy to use

May 19, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for your 5 Star review of Simply Money Danile, we are glad you found our online application easy to use.

Rated 5 out of 5 stars

The staff were all professional and…

The staff were all professional and handled everything with curtesy.

May 20, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Terry for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Simple by name and simple it was

Simple by name and simple it was, great service

May 20, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Carl for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast online decision

Fast online decision, easy to navigate the system, good clear advise and responsible lending at a competitive rate

May 19, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Craig for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

I am very happy with the service and…

I am very happy with the service and your staff was very friendly and helpful and I can't wait to tell my friend about your company
Thank you so much

May 19, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Mr. Toviho for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very helpful and caring staff

Very helpful staff, handled my new account with expediency.

May 16, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Shan-Marie for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fabulous

I'd just like to give a big shout out to hayley she was incredible and she went above and beyond to help my situation as much as she possibly could , the phone call was like talking to a friend there was no pressure no judgement just simply wanted to help 10/10 for hayley

May 15, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Karl for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

So helpfull

So helpfull! Thank you!

May 11, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Andreea for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Fast response quick application

Fast response quick application

May 11, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the 5 Star review of Believe Loans, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Good quick decision and wonderful

Good quick decision and wonderful

May 7, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Sai for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

It was the easiest process when I…

It was the easiest process when I needed it most. Brilliant customer services and reliable . Great platform for personal loan applications . I would highly recommend .

May 7, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you for the recommendation Mr. Rahman and for taking the time to leave this 5 Star review of Simply Money.

Rated 5 out of 5 stars

Efficient

Quick.Easy to follow and efficient

May 8, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Jacqueline for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

Very good service

Very good service Very happy with simpleton.com

May 7, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Annette for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

Rated 5 out of 5 stars

To access a loan was quick and…

To access a loan was quick and straightforward and easy

May 5, 2026
SimplyMoney.com logo

Reply from SimplyMoney.com

Thank you Mr Riebelle for the 5 Star review of Simply Money, we are really pleased you had such a great experience with us.

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